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Amazon Customer Service Executive Interview Questions, Process, and Tips
Top Amazon Customer Service Executive Interview Questions and Answers
- Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mix of cement sand and aggregate nd water
- Q2. How you speak with your customers
- Q3. When can you say the grapes is a tree ?
101 Amazon Customer Service Executive Interview Experiences
203 questions found
Anushri Shinde
I was interviewed in Jun 2024.
2 Interview Rounds
Assignment Round
It was a test of something 1 hour basically English language problems
HR Round (2 Questions)
- Q1. Tell me About yourself Add Answer
- Q2. Describe the room that you currently in Add Answer
Anonymous
I applied via Company Website and was interviewed in Jun 2023.
3 Interview Rounds
Resume Shortlist Round
HR Round (3 Questions)
- Q1. Do you know someone working in Amazon ? View Answers (4)
- Q2. Why do you be a part of Amazon ? Add Answer
- Q3. Iam more interested to make my job career in Amazon because many of the life’s and dreams r made by this company I was to join this job . Tqq Add Answer
Technical Round (4 Questions)
- Q1. When can you say the grapes is a tree ? View Answers (2)
- Q2. No the grapes is a plant because . The grape plant it has a thin stems not branches to say this was a tree . Add Answer
- Q3. What do you mean by hashing ? View Answers (2)
- Q4. The process of transforming any key or a string of the characters into the other values . View Answers (2)
Interview Preparation Tips
- About our self
Skills evaluated in this interview
Get interview-ready with top interview questions
I applied via Naukri.com and was interviewed in Dec 2023.
3 Interview Rounds
Coding Test Round
Coding test are typically programming challenges that help technical recruiters .
Aptitude Test Round
A standardized assesment that measures a person's capability and potential to learn many new skills.
Group Discussion Round
A group discussion is a conversation where participants group member ideas and opinion.
Interview Preparation Tips
What people are saying about Amazon
Selected
I applied via Naukri.com and was interviewed in Jun 2023.
5 Interview Rounds
Resume Shortlist Round
Aptitude Test Round
A test designed to determine a person's ability in a particular skill or field of knowledge.
Group Discussion Round
A group discussion is a discussion between a group of participants on a given subject
One-on-one Round (1 Question)
- Q1. One on one round this is a question ❓ View Answers (1)
HR Round (1 Question)
- Q1. HR is a suppotive person and this is the hire to another employee this is called a human resource. Add Answer
Interview Preparation Tips
Amazon interview questions for designations
Selected
I applied via Company Website and was interviewed in Oct 2023.
2 Interview Rounds
Aptitude Test Round
An aptitude test is a measure of your ability to learn or perform required tasks and succeed in the environment you're in.
Coding Test Round
Coding test are assessments that are designed to evaluate a developer's coding skills and aptitude.
Interview Preparation Tips
- Customer service delivery
Selected
I applied via Walk-in and was interviewed in Apr 2023.
4 Interview Rounds
Resume Shortlist Round
HR Round (1 Question)
- Q1. Introducing oneself
Previous job responsibility
Experience
Reason to work in Amazon View Answers (1)
Aptitude Test Round
Assessment that have grammar questions
Technical Round (1 Question)
- Q1. Introduction Previous job responsibility Giving a topic to talk upon for 2 minutes Scenario based questions Asking questions about hobbies to know about communi...read more Add Answer
Interview Preparation Tips
Be confident
Have some questions of your own prepared in advance.
Don't loose the eye to eye contact
Greet the interviewer with a handshake and a smile.
Prepare well for the grammar test. You can also check for resources online.
Don't startled before the test.
I applied via Company Website and was interviewed in Sep 2023.
2 Interview Rounds
Aptitude Test Round
In this test u have to think about ur self. This test is all about what u ll do who u ll do when u ll do
Assignment Round
Listening assignment in which u have to listen the conversation between the customer and customer service provider and u have to choose the sentence what they talked.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2023.
3 Interview Rounds
Resume Shortlist Round
Coding Test Round
It was not a coding test
It was just a interview on call Round (3 Questions)
- Q1. Are you speak English? are you fluent in English? Add Answer
- Q2. What are you doing right now? Are you student or a fresher? Are you comfortable to work on tax stop? Add Answer
- Q3. Any experience about customer service? Add Answer
Interview Preparation Tips
- Communication skills
- Mental ability to deal any probl
- Must speak English and Hindi
Selected
I applied via Naukri.com and was interviewed in Mar 2023.
4 Interview Rounds
Resume Shortlist Round
Aptitude Test Round
Aptitude test quantitative and qualitative
Technical Round (2 Questions)
- Q1. Computer skills test Add Answer
- Q2. Computer science use and MS Office Add Answer
HR Round (1 Question)
- Q1. Salary benefits and expectations Add Answer
Interview Preparation Tips
Vinay Natkar
I applied via Campus Placement and was interviewed in Sep 2023.
3 Interview Rounds
Aptitude Test Round
Difficult but good experience
Group Discussion Round
Covid pandemic journey
HR Round (1 Question)
- Q1. Introduction & communication skills Add Answer
Interview Preparation Tips
Amazon Interview FAQs
The duration of Amazon Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Amazon Customer Service Executive
based on 18 interviews in last 1 year
3 Interview rounds
- One-on-one Round 1
- One-on-one Round 2
- HR Round
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Amazon Customer Service Executive Reviews and Ratings
based on 559 reviews
Rating in categories
|
Customer Service Associate
4.1k
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.4 L/yr - ₹6.5 L/yr |
|
Associate
2.6k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
|
Senior Associate
2.6k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
|
Program Manager
2k
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| ₹8.9 L/yr - ₹36 L/yr |
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