Amazon Customer Service Executive Interview Experiences

102 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 13 Apr 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Naukri.com and was interviewed in Mar 2023. There was 1 interview round.

Round 1 - Interview

(4 Questions)

Q1. Tell me about you something

Add your answer

Q2. Tell me about your family

Add your answer

Q3. Tell me why should we appoint you in this job

Add your answer

Q4. What are your qualifications

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Say freely

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 25 Jan 2023

Interview experience

Excellent

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Tell me about yourself, how did you speed your last birthday, tell me about your experience, that's was your role and responsibility there, tell me about your hobby

Add your answer

Q2. Tell me about your previous job

Add your answer

Round 3 - Versant

(3 Questions)

Q1. Tell me 5 min on any topic

Add your answer

Q2. What's was your role and responsibility in your last company

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Q3. What's your hobby , favourite colour

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Interview Preparation Tips

Interview preparation tips for other job seekers - If you have good english knowledge you can easily pass this interview

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 20 Sep 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. There will be a basic question

Add your answer

Q2. About yourself good preparation

Add your answer

Round 3 - Hard working

(2 Questions)

Q1. Check the candidate he can do or not, make fool to him and show he is a job beggar or not..

Add your answer

Q2. Humble or not check his effort

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare whatever is mention in your cv and be confident about the cv

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Customer Service Executive Interview Questions & Answers

Anonymous

posted on 26 Jan 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Company Website

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Where do you see yourself in 5 years

Add your answer

Q2. Tell me about yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - normal interview like any other with few questions

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 4 Nov 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

4-6 weeks

Result

Selected

I applied via Company Website and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test

Making sure internet speed was fast enough

Round 2 - Group Discussion

Was asked about experience and how to deal with an angry customer.

Get interview-ready with Top Amazon Interview Questions

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 30 Jan 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I was interviewed in Dec 2022.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

They conducted aptitude test for checking the grammar and English proficiency.

Round 3 - HR

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Why you wanna join our company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't get nervous . Go with a little bit of knowledge about the company .

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 4 Oct 2022

I applied via Walk-in and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

I completed diploma in mechanical engineering, and B. A, I know Microsoft office and AutoCAD basics

Round 3 - Group Discussion

Discussion about given topic,
given quick response ,
Told my opinion
Successfully reached goal

Interview Preparation Tips

Topics to prepare for Amazon Customer Service Executive interview:

Self introduction
Excel
microsoft
Microservices
Office Assistance
Office Administration

Interview preparation tips for other job seekers - Think smart
Trust yourself
Prove yourself
Prove you are a strong
Tell us your strength

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 20 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me about your self?

Ans. I am Deepthi. I am from kerala kasaragod.my qualification is a +2 in kerala.

Answered Anonymously

Add your answer

Q2. Tell me about career goal?

Ans. Two goal are there, long term and short term goal. Long term goal is respectable position in that organization. Short term goal is a job required company.

Answered Anonymously

Add your answer

Interview Preparation Tips

Topics to prepare for Amazon Customer Service Executive interview:

Customer Service
customer care
customer support
Communication Skills
Promotions

Interview preparation tips for other job seekers - Take care of yourself, focuss on the employers needs, don't think negative aspect, solve the problems, know your self and what you want

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 28 Aug 2022

I applied via Job Fair and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Coding Test

specifications

Mobile specification page">

3 GB RAM

5.80 super retina HD OLED Display

Front Cemera 12MP + 12MP

Apple All Bionic Processor

Battery Capacity 2716mAH

Interview Preparation Tips

Topics to prepare for Amazon Customer Service Executive interview:

HTML

Interview preparation tips for other job seekers - Please give a job in TCS r Accenture sir whatever in software job in software field sir

Customer Service Executive Interview Questions & Answers

Ashima Arora

posted on 26 Apr 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

4-6 weeks

Result

Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Group Discussion

Some common topics was given by the interviewer to us.

Round 2 - One-on-one

(2 Questions)

Q1. Introduce yourself

Add your answer

Q2. Why you to work with us?

Add your answer

Round 3 - HR

(1 Question)

Q1. Introduction - tell some thing about yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work culture is good. Can learn new things.

Amazon Interview FAQs

How many rounds are there in Amazon Customer Service Executive interview?

Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, HR and Aptitude Test.

How to prepare for Amazon Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Asap, BPO Hiring, Call Center Operations, Customer Service and English.

What are the top questions asked in Amazon Customer Service Executive interview?

Some of the top questions asked at the Amazon Customer Service Executive interview -

What's mortor nd what is concrete nd wht is the setting time of concrete Mix of...read more
How you speak with your custom...read more
When can you say the grapes is a tre...read more

How long is the Amazon Customer Service Executive interview process?

The duration of Amazon Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Amazon Customer Service Executive Interview Process

based on 77 interviews

4 Interview rounds

Resume Shortlist Round
Aptitude Test Round
HR Round - 1
HR Round - 2

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Amazon Customer Service Executive Salary

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₹1 L/yr - ₹7 L/yr

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