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Amazon Customer Service Executive Interview Questions, Process, and Tips
Updated
8 Dec 2024
Top Amazon Customer Service Executive Interview Questions and Answers
- Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mix of cement sand and aggregate nd water
- Q2. How you speak with your customers
- Q3. When can you say the grapes is a tree ?
101 Amazon Customer Service Executive Interview Experiences
203 questions found
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Anonymous
I applied via Approached by Company and was interviewed in Apr 2022.
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Asking the details about my parent job profile View Answers (13)
- Q2. Discrabe about my job profile View Answers (4)
- Q3. Discuss about my present job View Answers (2)
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Executive interview:
- School
I applied via Referral and was interviewed in Nov 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Assignment Round
Amazon assignment ETA@2 HOURS Voice and accent
3
HR Round (2 Questions)
- Q1. Introductory question View Answers (1)
- Q2. Tell something about social media in english for 2 minutes Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and dont force complex words and improvise on the spot .
Get interview-ready with top interview questions
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Aug 2022.
2 Interview Rounds
1
Aptitude Test Round
Versant test and English language
2
HR Round (2 Questions)
- Q1. Question about personality and work culture Add Answer
- Q2. Why do you want to be with Amazon? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep hustling and be true and honest. Confidence is the key.
What people are saying about Amazon
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luxuriantquagga
works at
Network Techlab
Loking For A Job Referrals
Hello all,
I am having difficulty connecting with people for jobs, have applied at Amazon, Deloitte, Wells Fargo, CITI etc via career page but it's been months and no response.
And can't find much on Linkedin. I would really appreciate it if you guys can share any consultancy numbers based in Mumbai or their emails or if you can let me know about any vacancies in your company.
I have worked in Icogz for 1 year 10 months as a Junior Python Developer, then I am recently working in Network Tech Lab as Software Engineer (Python) for 6 months.
I have a total of 2.4 years of experience. My current CTC is 3 lpa.
Complete graduation From Viva College Mumbai University.
I live in Mumbai.( If that helps?)
Got a question about Amazon?
Ask anonymously on communities.
I was interviewed in Apr 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Why you should be hired for this role ? View Answers (2)
- Q2. As a fresher, I'll give my full potential to contribute to the growth of this company and try to become an asset to the company. As I am a fresher, I don't have...read more View Answers (3)
Interview Preparation Tips
Interview preparation tips for other job seekers - Know yourself and what you want .
Pump yourself up and stay Positive ..
Pump yourself up and stay Positive ..
Amazon interview questions for designations
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Feb 2022.
2 Interview Rounds
1
Assignment Round
Assignment was conducted to ascertain speaking and listening skills. Also a short typing test was conducted.
2
One-on-one Round (2 Questions)
- Q1. This was an easy round if you cleared your assignment with good time. Add Answer
- Q2. No such question were asked Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be available anytime after the test for next 10 days
Interview experience
Average
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Jun 2022.
2 Interview Rounds
1
Aptitude Test Round
There is a versant test which is of moderate tough nature
2
HR Round (2 Questions)
- Q1. There was a direct interview from the HR over call after we are done with versant test, but they take too long to call Add Answer
- Q2. About yourself and speak for 3 minutes about your city Add Answer
I applied via Approached by Company and was interviewed in Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Site engineer Round (2 Questions)
- Q1. What's mortor nd what is concrete nd wht is the setting time of concrete
Mix of cement sand and aggregate nd water View Answers (19)
- Q2. Setting time of concrete
Half an hour View Answers (4)
Interview Preparation Tips
Interview preparation tips for other job seekers - I m very much eager to get job nd hard worker nd i wanna do job with passion
I applied via Company Website and was interviewed in Jul 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (5 Questions)
- Q1. Why should we hire you View Answers (1)
- Q2. How much salary expect you View Answers (1)
- Q3. U r interested working in amozon View Answers (1)
- Q4. You choice this amozon work for that View Answers (1)
- Q5. My self introduction Add Answer
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Executive interview:
- HR
I applied via Referral and was interviewed in Sep 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Aptitude Test Round
Why we appoint you in this job?
3
Coding Test Round
What is python, explain the use of python language?
Interview Preparation Tips
Interview preparation tips for other job seekers - Please work hard for the enterview . There is h pressure created in our mind so we cannot answer the easy questions ..please relax and keep yourself clam in every situation.
I applied via Company Website and was interviewed in Jun 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Genral questions economics Add Answer
- Q2. Political science english Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - hindi and english if you speak well then apply
Amazon Interview FAQs
How many rounds are there in Amazon Customer Service Executive interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, Aptitude Test and HR.
How to prepare for Amazon Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Asap, BPO Hiring, Call Center Operations, Customer Service and English.
What are the top questions asked in Amazon Customer Service Executive interview?
How long is the Amazon Customer Service Executive interview process?
The duration of Amazon Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Amazon Customer Service Executive
based on 18 interviews in last 1 year
3 Interview rounds
- Assignment Round
- One-on-one Round
- HR Round
View more
People are getting interviews through
based on 84 Amazon interviews
Job Portal
Company Website
WalkIn
Referral
Campus Placement
31%
20%
14%
12%
4%
19% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
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Amazon Customer Service Executive Reviews and Ratings
based on 559 reviews
Rating in categories
|
Customer Service Associate
4.1k
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.4 L/yr - ₹6.5 L/yr |
|
Associate
2.6k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
|
Senior Associate
2.6k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
|
Program Manager
2k
salaries
| ₹8.9 L/yr - ₹36 L/yr |
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