200+ Amazon Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Amazon Customer Service Executive Interview Experiences

102 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 18 Aug 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test

Grammar questions and questions of some basic aptitude

Round 2 - Paper test

(2 Questions)

Q1. A person speaks and we have to say those words

Add your answer

Q2. Have to say those words

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I it’s easy

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 17 May 2022

I applied via Approached by Company and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - One-on-one

(3 Questions)

Q1. Asking the details about my parent job profile

Ans.

They are RIp and I m married

Answered by N. Radhika

View 12 more answers

Q2. Discrabe about my job profile

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Q3. Discuss about my present job

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Interview Preparation Tips

Topics to prepare for Amazon Customer Service Executive interview:

School

Interview preparation tips for other job seekers - What the question reply properly and confidantly

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 25 Dec 2022

I applied via Referral and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

Amazon assignment ETA@2 HOURS Voice and accent

Round 3 - HR

(2 Questions)

Q1. Introductory question

Ans. Tell them about yourself Your name Where do you reside? Qualification with year of completion Family members Hobbies

Answered Anonymously

Add your answer

Q2. Tell something about social media in english for 2 minutes

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and dont force complex words and improvise on the spot .

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Customer Service Executive Interview Questions & Answers

Anonymous

posted on 2 Feb 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Aptitude Test

Versant test and English language

Round 2 - HR

(2 Questions)

Q1. Question about personality and work culture

Add your answer

Q2. Why do you want to be with Amazon?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep hustling and be true and honest. Confidence is the key.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 13 May 2022

I was interviewed in Apr 2022.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Why you should be hired for this role ?

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Q2. As a fresher, I'll give my full potential to contribute to the growth of this company and try to become an asset to the company. As I am a fresher, I don't have any experience if you give me an opportunity...

View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Know yourself and what you want .
Pump yourself up and stay Positive ..

Get interview-ready with Top Amazon Interview Questions

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 25 Feb 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Assignment

Assignment was conducted to ascertain speaking and listening skills. Also a short typing test was conducted.

Round 2 - One-on-one

(2 Questions)

Q1. This was an easy round if you cleared your assignment with good time.

Add your answer

Q2. No such question were asked

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be available anytime after the test for next 10 days

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 20 Jun 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

4-6 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Aptitude Test

There is a versant test which is of moderate tough nature

Round 2 - HR

(2 Questions)

Q1. There was a direct interview from the HR over call after we are done with versant test, but they take too long to call

Add your answer

Q2. About yourself and speak for 3 minutes about your city

Add your answer

Customer Service Executive Interview Questions & Answers

posted on 27 Aug 2022

I applied via Approached by Company and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Site engineer

(2 Questions)

Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mix of cement sand and aggregate nd water

Ans.

Mortor is a binding agent which is generally by mixing cementing or binding material (cement nd aggregate) concrete is a composite material camposed of fine nd coarse aggregate bonded together with cement paste nd that hardens.initial setting of cement is 30minutes

Answered by Amir Bashir

View 18 more answers

Q2. Setting time of concrete Half an hour

Ans.

Half an hour is not a sufficient time for setting concrete.

The setting time of concrete depends on various factors such as temperature, humidity, and type of cement used.
Generally, it takes around 24-48 hours for concrete to set and 28 days to fully cure.
Using additives or accelerators can reduce the setting time of concrete.
Concrete that sets too quickly can result in weaker and less durable structures.
Proper curing i...

Answered by AI

View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - I m very much eager to get job nd hard worker nd i wanna do job with passion

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 27 Aug 2022

I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. Why should we hire you

Add your answer

Q2. How much salary expect you

Add your answer

Q3. U r interested working in amozon

Add your answer

Q4. You choice this amozon work for that

Ans. Customer handling job i am interested

Answered Anonymously

Add your answer

Q5. My self introduction

Add your answer

Interview Preparation Tips

Topics to prepare for Amazon Customer Service Executive interview:

Interview preparation tips for other job seekers - I want job..I am experience...computer knowledge persion

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 17 Oct 2022

I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Why we appoint you in this job?

Round 3 - Coding Test

What is python, explain the use of python language?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please work hard for the enterview . There is h pressure created in our mind so we cannot answer the easy questions ..please relax and keep yourself clam in every situation.

Amazon Interview FAQs

How many rounds are there in Amazon Customer Service Executive interview?

Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, HR and Aptitude Test.

How to prepare for Amazon Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Asap, BPO Hiring, Call Center Operations, Customer Service and English.

What are the top questions asked in Amazon Customer Service Executive interview?

Some of the top questions asked at the Amazon Customer Service Executive interview -

What's mortor nd what is concrete nd wht is the setting time of concrete Mix of...read more
How you speak with your custom...read more
When can you say the grapes is a tre...read more

How long is the Amazon Customer Service Executive interview process?

The duration of Amazon Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Amazon Customer Service Executive Interview Process

based on 77 interviews

4 Interview rounds

Resume Shortlist Round
Aptitude Test Round
HR Round - 1
HR Round - 2

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Amazon Customer Service Executive Salary

based on 1.8k salaries

₹1 L/yr - ₹7 L/yr

17% more than the average Customer Service Executive Salary in India

View more details

Amazon Salaries in India

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Associate 2.8k salaries	₹0 L/yr - ₹0 L/yr
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