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Amazon Customer Service Executive Interview Questions, Process, and Tips
Updated
8 Dec 2024
Top Amazon Customer Service Executive Interview Questions and Answers
- Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mix of cement sand and aggregate nd water
- Q2. How you speak with your customers
- Q3. When can you say the grapes is a tree ?
101 Amazon Customer Service Executive Interview Experiences
203 questions found
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Popular
Anonymous
I applied via Company Website and was interviewed in May 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
LCM,HCM, square roots, averages, simple interest
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Executive interview:
- Civil Engineering
2 Interview Rounds
1
HR Round (5 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. What is your family background? Add Answer
- Q3. Why should we hire you? Add Answer
- Q4. What are your strengths and weaknesses? Add Answer
- Q5. Tell me about yourself. Add Answer
2
Aptitude Test Round
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication skills. Smart work and good behaviour
Get interview-ready with top interview questions
I applied via Job Fair and was interviewed in Mar 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. What is your goal and ambitious through in your journey Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always be your best in every field and be confident
What people are saying about Amazon
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luxuriantquagga
works at
Network Techlab
Loking For A Job Referrals
Hello all,
I am having difficulty connecting with people for jobs, have applied at Amazon, Deloitte, Wells Fargo, CITI etc via career page but it's been months and no response.
And can't find much on Linkedin. I would really appreciate it if you guys can share any consultancy numbers based in Mumbai or their emails or if you can let me know about any vacancies in your company.
I have worked in Icogz for 1 year 10 months as a Junior Python Developer, then I am recently working in Network Tech Lab as Software Engineer (Python) for 6 months.
I have a total of 2.4 years of experience. My current CTC is 3 lpa.
Complete graduation From Viva College Mumbai University.
I live in Mumbai.( If that helps?)
Got a question about Amazon?
Ask anonymously on communities.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Jun 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
It was very easy to pass this test , although it looked complicated
3
Technical Round (1 Question)
- Q1. The speaking and writing power was tested in this one as well as the pronunciation and typing speed Add Answer
4
HR Round (1 Question)
- Q1. The final round was 1 on 1 round , and here i just had to introduce myself and share my salary expectations Add Answer
Amazon interview questions for designations
I applied via Walk-in and was interviewed in Oct 2021.
4 Interview Rounds
Interview Questions
- Q1. Just a minute , grammer apptitude, typing speed ,listen and choose answer
View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Fast typing and good english is enough
I applied via Recruitment Consulltant and was interviewed in Jan 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Aptitude Test Round
General mathematics knowledge
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Executive interview:
- General knowledge
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
HR Round (3 Questions)
- Q1. Where do you see yourself in 5 years? Add Answer
- Q2. What are your strengths and weaknesses? Add Answer
- Q3. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and speak well. Be positive
varsha varthini
Interview Questions
- Q1. What kind of jobs you will give to the people's?
Add Answer
- Q2. What is customer support executive?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - My interview experience is very good and if you pass or fail, first you will do your best and dedication.
I applied via Job Fair and was interviewed in Dec 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
Group Discussion Round
Company development and customer service
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Executive interview:
- Current affairs
Md Ali
I applied via Walk-in
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It is easy interview don't worry
U can tell anything with full confidence
Be a brave
U can tell anything with full confidence
Be a brave
Amazon Interview FAQs
How many rounds are there in Amazon Customer Service Executive interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, Aptitude Test and HR.
How to prepare for Amazon Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Asap, BPO Hiring, Call Center Operations, Customer Service and English.
What are the top questions asked in Amazon Customer Service Executive interview?
How long is the Amazon Customer Service Executive interview process?
The duration of Amazon Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Amazon Customer Service Executive
based on 18 interviews in last 1 year
3 Interview rounds
- Assignment Round
- One-on-one Round
- HR Round
View more
People are getting interviews through
based on 84 Amazon interviews
Job Portal
Company Website
WalkIn
Referral
Campus Placement
31%
20%
14%
12%
4%
19% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
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Amazon Customer Service Executive Reviews and Ratings
based on 559 reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0.6 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.4 L/yr - ₹6.5 L/yr |
|
Associate
2.8k
salaries
| ₹0.8 L/yr - ₹6.6 L/yr |
|
Senior Associate
2.4k
salaries
| ₹2 L/yr - ₹10 L/yr |
|
Software Development Engineer
2k
salaries
| ₹18.7 L/yr - ₹33.4 L/yr |
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