Add office photos
Engaged Employer
i
This company page is being actively managed by
Amazon Team. If you also belong to the team, you
can get access from
here
Amazon
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
Amazon Customer Service Executive Interview Questions, Process, and Tips
Updated
8 Dec 2024
Top Amazon Customer Service Executive Interview Questions and Answers
- Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mix of cement sand and aggregate nd water
- Q2. How you speak with your customers
- Q3. When can you say the grapes is a tree ?
101 Amazon Customer Service Executive Interview Experiences
203 questions found
Sort by:
Popular
Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Jan 2022.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. About yourself, education background, shift Add Answer
- Q2. Tel me about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be truthful and do not lie
Be clear when you answer
Be clear when you answer
Interview Questions
- Q1. About your self?
Add Answer
- Q2. What seles excutive work?
View Answers (7)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good larning and flernt english or lishaning
Get interview-ready with top interview questions
Interview Questions
- Q1. Grammar and email writing
Add Answer
- Q2. Sentence completion
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Concertrate on your communication and grammar skills
What people are saying about Amazon
View All
luxuriantquagga
works at
Network Techlab
Loking For A Job Referrals
Hello all,
I am having difficulty connecting with people for jobs, have applied at Amazon, Deloitte, Wells Fargo, CITI etc via career page but it's been months and no response.
And can't find much on Linkedin. I would really appreciate it if you guys can share any consultancy numbers based in Mumbai or their emails or if you can let me know about any vacancies in your company.
I have worked in Icogz for 1 year 10 months as a Junior Python Developer, then I am recently working in Network Tech Lab as Software Engineer (Python) for 6 months.
I have a total of 2.4 years of experience. My current CTC is 3 lpa.
Complete graduation From Viva College Mumbai University.
I live in Mumbai.( If that helps?)
Got a question about Amazon?
Ask anonymously on communities.
I applied via Walk-in and was interviewed in Sep 2021.
1 Interview Round
Interview Questions
- Q1. Tell me something about yourself
Add Answer
- Q2. Be Confident
Add Answer
- Q3. Nothing exciting
Add Answer
- Q4. Nothing more
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Well dressed. Be Confident. Keep eye contact
Amazon interview questions for designations
I applied via Recruitment Consulltant and was interviewed before Aug 2021.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Self introduction and gave atopic to talk a spoke about my previous job role and about the given topic about environment. Add Answer
- Q2. Self introduction and gave me a topic to talk Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Really grate it was wonderful experience
I applied via Recruitment Consulltant and was interviewed before Oct 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself?
Why do you want to join ?
Tell us about your strength and weakness? Add Answer
- Q2. Tell us about a question where you were able to resolve a situation? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and do not try to be manipulate the situation.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via campus placement at SNS College of Technology, Coimbatore and was interviewed before Jan 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Group Discussion Round
Topics of our own can be chosen, we together chose recent suicides
3
Aptitude Test Round
Email framing and paragraph typing is the main skills required
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Executive interview:
- English Typing
- email typing
- vocabulary
I applied via Apna Jobs and was interviewed before Oct 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Ggg ghg ggg ghg ggg hh Add Answer
- Q2. NAAAS BAAAAA BAAAA BAA BB Add Answer
- Q3. Bbbbbbbbbbbbnbbbb hhh Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - NAÀAAAAAAAAAA Neff bnb ohhh ohhh ggg jjjjj gg huh huh huh huh ghg ggg ghg ggg ghg ghhh
I applied via Referral and was interviewed before Mar 2021.
3 Interview Rounds
1
Aptitude Test Round
2
Coding Test Round
Twenty questions of grammar
3
HR Round (7 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. Share details of your previous job. Add Answer
- Q3. Why should we hire you? Add Answer
- Q4. Tell me about yourself. Add Answer
- Q5. Rotational shift time Add Answer
- Q6. Say about what you know about amazon customer service Add Answer
- Q7. HR give final result of selection Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Very good app of job seekers in world
Lavanya mishra
Amazon Interview FAQs
How many rounds are there in Amazon Customer Service Executive interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, Aptitude Test and HR.
How to prepare for Amazon Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Asap, BPO Hiring, Call Center Operations, Customer Service and English.
What are the top questions asked in Amazon Customer Service Executive interview?
How long is the Amazon Customer Service Executive interview process?
The duration of Amazon Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Amazon Interviews By Designations
- Amazon Software Developer Interview Questions
- Amazon Customer Service Associate Interview Questions
- Amazon Customer Service Executive Interview Questions
- Amazon Transaction Risk Investigator Interview Questions
- Amazon Software Developer Intern Interview Questions
- Amazon Associate Interview Questions
- Amazon Seller Support Associate Interview Questions
- Amazon Software Engineer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Service Representative Interview Questions
- Customer Executive Interview Questions
- Show more
Interview Process at Amazon Customer Service Executive
based on 18 interviews in last 1 year
3 Interview rounds
- Assignment Round
- One-on-one Round
- HR Round
View more
People are getting interviews through
based on 84 Amazon interviews
Job Portal
Company Website
WalkIn
Referral
Campus Placement
31%
20%
14%
12%
4%
19% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
Fast track your campus placements
16%
more
than the average Customer Service Executive Salary in India
View more details
Amazon Customer Service Executive Reviews and Ratings
based on 559 reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0.6 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.4 L/yr - ₹6.5 L/yr |
|
Associate
2.8k
salaries
| ₹0.8 L/yr - ₹6.6 L/yr |
|
Senior Associate
2.4k
salaries
| ₹2 L/yr - ₹10 L/yr |
|
Software Development Engineer
2k
salaries
| ₹18.7 L/yr - ₹33.4 L/yr |
Explore more salaries
Compare Amazon with
Flipkart
Compare
TCS
Compare
Compare
Netflix
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Amazon Interview Questions >
- Amazon Customer Service Executive Interview Questions
Share an Interview