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based on 541 Reviews

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Allied Digital Services Service Desk Executive Interview Questions and Answers

Updated 14 Aug 2024

Allied Digital Services Service Desk Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

All technical topics

Round 2 - Technical 

(2 Questions)

  • Q1. Troubleshooting
  • Q2. Ticketing Tools

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good in Technical

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Give your best in interview
Round 2 - Assignment 

Give your best in interview

Round 3 - Technical 

(1 Question)

  • Q1. Basic communication and confidence
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Mostly focused on communication
Round 2 - One-on-one 

(1 Question)

  • Q1. Managerial Round for communication+ technical + overall nature for check if we can work in 24*7 environment.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience related
Round 3 - One-on-one 

(1 Question)

  • Q1. Interview was quite smooth I'd say
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Case Study 

CCNA needs to be study and other network security protocols

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Written English 

(1 Question)

  • Q1. Nouns Pronouns Verb Adverb

Interview Preparation Tips

Interview preparation tips for other job seekers - I will advice to do as your own

I applied via Naukri.com and was interviewed in Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. If your System is locked and don't know the password how you recovered?
  • Ans. 

    To recover from a locked system without password, use password reset disk or boot from external media.

    • Use password reset disk if created beforehand

    • Boot from external media and reset password

    • Use command prompt to reset password

    • Contact IT support for assistance

  • Answered by AI
  • Q2. About Active Directory?
  • Q3. What is DHCP?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

    • DHCP is used to simplify network administration by automatically assigning IP addresses to devices on a network.

    • It allows devices to join a network and obtain an IP address without manual configuration.

    • DHCP servers can also assign other network configuration information, such as ...

  • Answered by AI
  • Q4. What is DNN ?
  • Ans. 

    DNN stands for DotNetNuke, a web content management system based on Microsoft .NET.

    • DNN is a popular CMS used for creating and managing websites.

    • It is based on Microsoft .NET framework and written in VB.NET or C#.

    • DNN offers a range of features including content management, user management, and site administration.

    • It has a large community of developers and users who contribute to its development and support.

    • Some examples...

  • Answered by AI
  • Q5. MS Outlook configuration at exchange level?
  • Ans. 

    MS Outlook configuration at exchange level involves setting up email accounts, managing permissions, and configuring security settings.

    • Exchange server must be configured to allow Outlook access

    • Email accounts must be created and configured with appropriate settings

    • Permissions must be set for users and groups

    • Security settings must be configured to prevent unauthorized access

    • Examples include setting up shared mailboxes, c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very friendly and advice you to prepare active directory very thoroughly and outlook configuration.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some technical questions only ,

Round 2 - Assignment 

Some general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be good in communication skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What was your experience in your last organization?
  • Q2. Service management and ITIL process and practices

Interview Preparation Tips

Topics to prepare for Microland Service Desk Lead interview:
  • ITIL Certified
  • Service management

Allied Digital Services Interview FAQs

How many rounds are there in Allied Digital Services Service Desk Executive interview?
Allied Digital Services interview process usually has 2 rounds. The most common rounds in the Allied Digital Services interview process are Group Discussion and Technical.
How to prepare for Allied Digital Services Service Desk Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Allied Digital Services. The most common topics and skills that interviewers at Allied Digital Services expect are Service Desk, Remote Support, Network Printer Installation, Networking and SLA Management.
What are the top questions asked in Allied Digital Services Service Desk Executive interview?

Some of the top questions asked at the Allied Digital Services Service Desk Executive interview -

  1. Troubleshoot...read more
  2. Ticketing To...read more

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Allied Digital Services Service Desk Executive Salary
based on 45 salaries
₹2.7 L/yr - ₹6.3 L/yr
31% more than the average Service Desk Executive Salary in India
View more details

Allied Digital Services Service Desk Executive Reviews and Ratings

based on 9 reviews

2.9/5

Rating in categories

3.0

Skill development

3.3

Work-life balance

3.0

Salary

3.0

Job security

2.7

Company culture

2.6

Promotions

2.7

Work satisfaction

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