Premium Employer

i

This company page is being actively managed by Tietoevry Team. If you also belong to the team, you can get access from here

Tietoevry Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

Tietoevry Service Desk Specialist Interview Questions, Process, and Tips

Updated 22 Jan 2024

Top Tietoevry Service Desk Specialist Interview Questions and Answers

Tietoevry Service Desk Specialist Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Mostly focused on communication
Round 2 - One-on-one 

(1 Question)

  • Q1. Managerial Round for communication+ technical + overall nature for check if we can work in 24*7 environment.

I applied via Naukri.com and was interviewed in Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. If your System is locked and don't know the password how you recovered?
  • Ans. 

    To recover from a locked system without password, use password reset disk or boot from external media.

    • Use password reset disk if created beforehand

    • Boot from external media and reset password

    • Use command prompt to reset password

    • Contact IT support for assistance

  • Answered by AI
  • Q2. About Active Directory?
  • Q3. What is DHCP?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

    • DHCP is used to simplify network administration by automatically assigning IP addresses to devices on a network.

    • It allows devices to join a network and obtain an IP address without manual configuration.

    • DHCP servers can also assign other network configuration information, such as ...

  • Answered by AI
  • Q4. What is DNN ?
  • Ans. 

    DNN stands for DotNetNuke, a web content management system based on Microsoft .NET.

    • DNN is a popular CMS used for creating and managing websites.

    • It is based on Microsoft .NET framework and written in VB.NET or C#.

    • DNN offers a range of features including content management, user management, and site administration.

    • It has a large community of developers and users who contribute to its development and support.

    • Some examples...

  • Answered by AI
  • Q5. MS Outlook configuration at exchange level?
  • Ans. 

    MS Outlook configuration at exchange level involves setting up email accounts, managing permissions, and configuring security settings.

    • Exchange server must be configured to allow Outlook access

    • Email accounts must be created and configured with appropriate settings

    • Permissions must be set for users and groups

    • Security settings must be configured to prevent unauthorized access

    • Examples include setting up shared mailboxes, c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very friendly and advice you to prepare active directory very thoroughly and outlook configuration.

Skills evaluated in this interview

Service Desk Specialist Interview Questions Asked at Other Companies

asked in Tietoevry
Q1. If your System is locked and don't know the password how you reco ... read more
asked in Astreya
Q2. What is customer service. Give an example of excellent customer s ... read more
Q3. How to troubleshoot application issue from the Network proactive
asked in Tietoevry
Q4. MS Outlook configuration at exchange level?
Q5. How to handle P1 case

Interview questions from similar companies

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Basic Programming questions.
  • Q2. Fibonacci program
  • Q3. OOPS concepts.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic OOPS concepts and basic programs.

Interview Questionnaire 

2 Questions

  • Q1. They asked me on java and I have joined as a fresher they not much questions as I got selected as fresher on oops concepts and collections
  • Q2. Please be confident while facing interview and they will check your communication skills

I was interviewed in Mar 2021.

Interview Questionnaire 

1 Question

  • Q1. .net core , mvc basics and some scripting language

Interview Preparation Tips

Interview preparation tips for other job seekers - Stick to basics , know about your current project . If interviewer asks you if you have to ask anything , do ask . For my case I asked for his advice where I need to improve. He answered genuinely and even came to know about my other technical skills .

Interview Questionnaire 

1 Question

  • Q1. Time management

Interview Questionnaire 

1 Question

  • Q1. Sql joins

Interview Preparation Tips

Interview preparation tips for other job seekers - go to google and search it

Interview Questionnaire 

2 Questions

  • Q1. Python
  • Q2. Webdevelopment

I applied via Campus Placement and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(16 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and opportunities offered by the position.

    • I am flexible and open to negotiation.

    • I am looking for a competitive salary that reflects my skills and experience.

    • I am more interested in the overall compensation package, including benefits and growth opportunities.

    • I would like to learn more about the company's salary range for this position.

    • I am confident that we c

  • Answered by AI
  • Q2. What is your family background?
  • Ans. 

    My family background is diverse and multicultural.

    • My parents are from different countries, which has exposed me to different cultures and perspectives.

    • I have relatives who work in various industries, including technology and healthcare.

    • Growing up, my family encouraged me to pursue my interests in computer science and supported my education in the field.

  • Answered by AI
  • Q3. Share details of your previous job.
  • Ans. 

    I worked as a Software Developer at XYZ Company.

    • Developed and maintained software applications using Java and Python.

    • Collaborated with a team of developers to design and implement new features.

    • Participated in code reviews and debugging sessions to ensure high-quality code.

    • Worked closely with clients to gather requirements and provide technical support.

    • Implemented unit tests and performed software testing to identify an...

  • Answered by AI
  • Q4. Why should we hire you?
  • Ans. 

    I have a strong background in software development and a proven track record of delivering high-quality projects on time and within budget.

    • I have a deep understanding of various programming languages and frameworks, allowing me to adapt quickly to new technologies.

    • I am highly skilled in problem-solving and troubleshooting, which enables me to identify and resolve issues efficiently.

    • I am a team player and have excellent...

  • Answered by AI
  • Q5. Why are you looking for a change?
  • Ans. 

    Looking for new challenges and growth opportunities.

    • Seeking a more challenging role to enhance my skills and knowledge.

    • Interested in working on cutting-edge technologies and projects.

    • Want to be part of a dynamic and innovative team.

    • Desire to expand my professional network and learn from industry experts.

  • Answered by AI
  • Q6. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a senior software developer leading a team and working on complex projects.

    • Leading a team of developers

    • Working on complex projects

    • Continuously learning and staying updated with new technologies

    • Contributing to the growth and success of the company

  • Answered by AI
  • Q7. What are your strengths and weaknesses?
  • Ans. 

    My strengths include problem-solving, attention to detail, and teamwork. My weaknesses include time management and public speaking.

    • Strengths: problem-solving, attention to detail, teamwork

    • Weaknesses: time management, public speaking

  • Answered by AI
  • Q8. Tell me about yourself.
  • Ans. 

    I am a software developer with experience in various programming languages and a passion for creating innovative solutions.

    • Experienced in Java, C++, and Python

    • Developed a mobile app using React Native

    • Worked on a team to create a web application using Angular

    • Strong problem-solving and analytical skills

  • Answered by AI
  • Q9. Tell me about yourself
  • Ans. 

    I am a software developer with experience in web development and a passion for problem-solving.

    • Experienced in web development using HTML, CSS, and JavaScript

    • Proficient in programming languages such as Java and Python

    • Familiar with frameworks like React and Angular

    • Strong problem-solving and analytical skills

    • Excellent teamwork and communication abilities

  • Answered by AI
  • Q10. What are your strength and weakness
  • Ans. 

    My strength is problem-solving and my weakness is sometimes overthinking.

    • Strength: Problem-solving

    • Weakness: Overthinking

  • Answered by AI
  • Q11. Where do you see yourself in 5 year's
  • Ans. 

    In 5 years, I see myself as a senior software developer leading a team and working on complex projects.

    • Leading a team of developers

    • Working on complex projects

    • Continuously learning and improving my skills

    • Contributing to the growth and success of the company

  • Answered by AI
  • Q12. Why are you looking for a change
  • Ans. 

    Seeking new opportunities for professional growth and challenges.

    • Looking for a more challenging role

    • Want to expand my skill set

    • Seeking better career prospects

    • Interested in working with new technologies

    • Want to work in a more collaborative environment

  • Answered by AI
  • Q13. I think I am very flexible and adaptive to learning new things
  • Q14. Share your details for your previous job
  • Ans. 

    I worked as a Software Developer at XYZ Company.

    • Developed and maintained web applications using Java and Spring framework

    • Collaborated with cross-functional teams to gather requirements and design solutions

    • Implemented unit tests and performed code reviews to ensure code quality

    • Participated in Agile development process and attended daily stand-up meetings

    • Troubleshooted and resolved software defects reported by users

  • Answered by AI
  • Q15. What is your family background
  • Ans. 

    My family background is diverse and multicultural, with members from different professions and cultural backgrounds.

    • My father is a doctor and my mother is a teacher.

    • I have two siblings, one is an engineer and the other is a lawyer.

    • We celebrate various cultural festivals and traditions together.

    • My family values education and encourages continuous learning.

  • Answered by AI
  • Q16. What are your salary expectations
  • Ans. 

    I am open to discussing salary based on the responsibilities and opportunities offered by the position.

    • I am flexible and open to negotiation.

    • I am looking for a fair and competitive salary based on my skills and experience.

    • I am more interested in the overall compensation package, including benefits and growth opportunities.

    • I am confident that we can come to a mutually beneficial agreement.

  • Answered by AI
Round 3 - Coding Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Good morning sir/ mam..
I'm from Vinukonda
I'm ready to the interview

I applied via Campus Placement and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Waterfall model, Software development life cycle
  • Q2. How do you arrive at factorial without recursive function
  • Ans. 

    Factorial can be calculated using a loop by multiplying numbers from 1 to n.

    • Initialize a variable to 1

    • Use a loop to multiply the variable with numbers from 1 to n

    • Return the variable

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your fundamental skills
Contribute & help others!
anonymous
You can choose to be anonymous

Tietoevry Interview FAQs

How many rounds are there in Tietoevry Service Desk Specialist interview?
Tietoevry interview process usually has 2 rounds. The most common rounds in the Tietoevry interview process are One-on-one Round and Technical.
How to prepare for Tietoevry Service Desk Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tietoevry. The most common topics and skills that interviewers at Tietoevry expect are ITIL and Service Desk.
What are the top questions asked in Tietoevry Service Desk Specialist interview?

Some of the top questions asked at the Tietoevry Service Desk Specialist interview -

  1. If your System is locked and don't know the password how you recover...read more
  2. MS Outlook configuration at exchange lev...read more
  3. What is DH...read more

Recently Viewed

INTERVIEWS

Listenlights

No Interviews

INTERVIEWS

Jyoti Structures

No Interviews

INTERVIEWS

Tietoevry

No Interviews

INTERVIEWS

Morningstar

No Interviews

INTERVIEWS

Morningstar

No Interviews

INTERVIEWS

Tietoevry

No Interviews

INTERVIEWS

Listenlights

No Interviews

INTERVIEWS

Tietoevry

No Interviews

INTERVIEWS

Tietoevry

No Interviews

INTERVIEWS

Tietoevry

No Interviews

Tell us how to improve this page.

Tietoevry Service Desk Specialist Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Join Tietoevry We create purposeful technology that reinvents the world for good.

Interview Questions from Similar Companies

Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
LTIMindtree Interview Questions
3.8
 • 2.9k Interviews
Mphasis Interview Questions
3.4
 • 791 Interviews
Synechron Interview Questions
3.5
 • 362 Interviews
Cyient Interview Questions
3.6
 • 284 Interviews
View all
Tietoevry Service Desk Specialist Salary
based on 39 salaries
₹3 L/yr - ₹5.2 L/yr
36% less than the average Service Desk Specialist Salary in India
View more details

Tietoevry Service Desk Specialist Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.2

Skill development

5.0

Work-life balance

3.4

Salary

4.2

Job security

5.0

Company culture

3.4

Promotions

4.9

Work satisfaction

Explore 3 Reviews and Ratings
Senior Software Engineer
1.1k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Software Engineer
844 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Lead Software Engineer
321 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Softwaretest Engineer
320 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Test Engineer
212 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Tietoevry with

Wipro

3.7
Compare

Infosys

3.6
Compare

Tech Mahindra

3.5
Compare

HCLTech

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview