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Allied Digital Services Technical Support Engineer Interview Questions and Answers

Updated 4 Aug 2024

Allied Digital Services Technical Support Engineer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. How to take remote
  • Ans. 

    To take remote, use remote desktop software like TeamViewer or Remote Desktop Connection.

    • Install remote desktop software on both the local and remote computers.

    • Obtain the remote computer's IP address or ID.

    • Enter the remote computer's IP address or ID in the remote desktop software.

    • Establish a connection and enter the required credentials to access the remote computer.

    • Once connected, you can control the remote computer

  • Answered by AI
  • Q2. How to find critical issue in application
  • Ans. 

    To find critical issues in an application, thorough testing, monitoring, and analyzing user feedback are essential.

    • Perform thorough testing of all functionalities and scenarios

    • Monitor application performance and logs for any anomalies

    • Analyze user feedback and reported issues to prioritize critical issues

    • Use debugging tools and techniques to identify root causes of critical issues

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is your profession
  • Ans. 

    I am a Technical Support Engineer responsible for providing assistance and resolving technical issues for customers.

    • Provide technical assistance to customers via phone, email, or in person

    • Troubleshoot and resolve hardware and software issues

    • Document and track customer issues and resolutions

    • Collaborate with other teams to escalate complex issues

    • Provide training and guidance to customers on using products or services

  • Answered by AI
  • Q2. What is your good thing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared your self

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Working time and working day

Interview Preparation Tips

Interview preparation tips for other job seekers - I will join immediately once notice period is over

Technical Support Engineer Interview Questions Asked at Other Companies

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Q2. Send an email to customer apologising the mistake made by the rep ... read more
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Q4. How you will get contact of account with name starting with abc.
Q5. How to release previous IP which assign to your device?

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Normal bgv questuins
  • Q2. Bakdgeiud quaryims last company experience salary and all.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good environmemt, in interview they will ask Linux basic and more preferably on osi model.

I applied via Approached by Company and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't believe especially recruitment team words and dont take decisions. think twice about their offerings and then only take decisions
Mainly if u already have a job never ever accept this company. They are bluffed me and they terminated me job after 9 months. Even i got best employ award in that same organisation
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. System slowness issue, network issue,laptop hardware issue....
  • Q2. Outlook slowness issue

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic troubleshooting...
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Tell me about Joins, types of joins
  • Ans. 

    Joins are SQL operations that combine records from two or more tables based on related columns.

    • INNER JOIN: Returns records with matching values in both tables. Example: SELECT * FROM A INNER JOIN B ON A.id = B.id;

    • LEFT JOIN: Returns all records from the left table and matched records from the right table. Example: SELECT * FROM A LEFT JOIN B ON A.id = B.id;

    • RIGHT JOIN: Returns all records from the right table and matched...

  • Answered by AI
  • Q2. Have you used windows server? Do you know RDP
  • Q3. How to do deployment in Tomcat, Weblogic
  • Ans. 

    Deployment in Tomcat and WebLogic involves packaging applications and configuring servers for execution.

    • For Tomcat, package your application as a WAR file and place it in the 'webapps' directory.

    • Example: Use 'mvn clean package' to create a WAR file and copy it to Tomcat's 'webapps'.

    • For WebLogic, use the WebLogic Console to deploy applications or use WLST scripts.

    • Example: In WebLogic Console, navigate to 'Deployments', ...

  • Answered by AI
  • Q4. How to find the 2nd highest number from a table in SQL.
  • Q5. Write SQL Queries for the questions provided

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not Join this company since it’s Sold out and there’s nothing good about this company.

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Os installations?Type of os? Mail migrations? Outlook configurations.
  • Q2. About Network Printer and domain, workgroup. Ost pst files..,etc.
Round 2 - Technical 

(2 Questions)

  • Q1. Antivirus, system troubleshooting.
  • Q2. Outlook configurations?
Round 3 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly refer network based questions. And you will get dream job.

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Tell me something about your self
  • Q2. OSI layer, different in rj 45 and rj 11 connector,
  • Ans. 

    RJ-45 and RJ-11 connectors differ in the number of pins and the OSI layer they operate on.

    • RJ-45 has 8 pins while RJ-11 has 4 or 6 pins.

    • RJ-45 operates on the Physical and Data Link layers of the OSI model.

    • RJ-11 operates on the Physical layer of the OSI model.

    • RJ-45 is used for Ethernet connections while RJ-11 is used for telephone connections.

  • Answered by AI
  • Q3. Different in workgroup and domain
  • Ans. 

    Workgroup is a peer-to-peer network while domain is a centralized network managed by a domain controller.

    • Workgroup is suitable for small networks while domain is suitable for large networks.

    • In workgroup, each computer has its own user accounts while in domain, user accounts are managed centrally.

    • Domain provides better security and easier management of resources.

    • Workgroup does not have a centralized authentication syste...

  • Answered by AI
  • Q4. How to make bootable pendrive
  • Ans. 

    To make a bootable pendrive, use a tool like Rufus or Windows Media Creation Tool.

    • Download and install a bootable USB tool like Rufus or Windows Media Creation Tool

    • Insert the USB drive and select it in the tool

    • Select the ISO file or operating system you want to make bootable

    • Click on the 'Start' button and wait for the process to complete

    • Once done, restart your computer and boot from the USB drive

  • Answered by AI

Interview Preparation Tips

Topics to prepare for NSE.IT Desktop Support Engineer interview:
  • Hardware Networking
Interview preparation tips for other job seekers - NSEIT is the best company of India.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your experience
  • Q2. Are u comfortable with flexi shifts
  • Ans. 

    Yes, I am comfortable with flexi shifts.

    • I am willing to work flexible hours to ensure smooth operations.

    • I understand the importance of being available during peak hours.

    • I have experience working in shifts and can adapt to changing schedules.

    • I am committed to meeting the needs of the team and the organization.

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. What is outlook and outlook 365
  • Ans. 

    Outlook is a personal information manager and email client developed by Microsoft. Outlook 365 is a cloud-based subscription service of Outlook.

    • Outlook is a software application used for managing personal information such as emails, calendars, contacts, and tasks.

    • It allows users to send, receive, and organize emails from multiple email accounts.

    • Outlook provides features like calendar management, task tracking, note-tak...

  • Answered by AI
  • Q2. What is client and server os
  • Ans. 

    Client OS is used by end-users to interact with the computer while Server OS is used to manage resources and provide services to clients.

    • Client OS is designed for personal computers and laptops, such as Windows 10, macOS, and Ubuntu.

    • Server OS is designed for servers, such as Windows Server, Linux Server, and Unix.

    • Client OS provides a graphical user interface (GUI) for end-users to interact with the computer, while Serv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay Relax , Stay Focus , work hard and be confident

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What is the IP and types version
  • Ans. 

    IP stands for Internet Protocol. It is a unique numerical address assigned to each device connected to a computer network.

    • IP is used to identify and locate devices on a network.

    • There are two versions of IP: IPv4 and IPv6.

    • IPv4 uses a 32-bit address and is the most widely used version.

    • IPv6 uses a 128-bit address and provides a larger address space.

    • Examples of IP addresses: 192.168.0.1 (IPv4) and 2001:0db8:85a3:0000:0000:

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. About your Introduction, experience

Skills evaluated in this interview

Allied Digital Services Interview FAQs

How many rounds are there in Allied Digital Services Technical Support Engineer interview?
Allied Digital Services interview process usually has 2 rounds. The most common rounds in the Allied Digital Services interview process are HR.
What are the top questions asked in Allied Digital Services Technical Support Engineer interview?

Some of the top questions asked at the Allied Digital Services Technical Support Engineer interview -

  1. How to find critical issue in applicat...read more
  2. How to take rem...read more

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Allied Digital Services Technical Support Engineer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Allied Digital Services Technical Support Engineer Salary
based on 53 salaries
₹2.1 L/yr - ₹5.8 L/yr
22% less than the average Technical Support Engineer Salary in India
View more details

Allied Digital Services Technical Support Engineer Reviews and Ratings

based on 12 reviews

3.1/5

Rating in categories

2.7

Skill development

3.1

Work-life balance

2.9

Salary

3.3

Job security

3.1

Company culture

2.4

Promotions

2.7

Work satisfaction

Explore 12 Reviews and Ratings
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