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Allied Digital Services Engineer- Customer Support Interview Questions, Process, and Tips

Updated 18 Apr 2023

Top Allied Digital Services Engineer- Customer Support Interview Questions and Answers

View all 9 questions

Allied Digital Services Engineer- Customer Support Interview Experiences

5 interviews found

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Experience Based Question
  • Q2. Expirence Based Question
  • Q3. Experience Based Question please refer once

Interview Preparation Tips

Interview preparation tips for other job seekers - Please ask & know Roles and responsibilities clearly
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. What is routing protocol
  • Ans. 

    Routing protocol is a set of rules that determine how data is transmitted between devices on a network.

    • Routing protocols are used to facilitate communication between different networks.

    • They determine the best path for data to travel from one network to another.

    • Examples of routing protocols include OSPF, BGP, and RIP.

    • Routing protocols can be classified as either interior gateway protocols (IGPs) or exterior gateway prot

  • Answered by AI
  • Q2. What is mac address? How many mac in router?
  • Ans. 

    A MAC address is a unique identifier assigned to a network interface controller for use as a network address in communications within a network segment.

    • MAC stands for Media Access Control

    • It is a 48-bit address

    • It is used to uniquely identify devices on a network

    • A router can have multiple MAC addresses, one for each interface

    • MAC addresses are usually represented in hexadecimal format

    • Example: 00:1A:2B:3C:4D:5E

  • Answered by AI
  • Q3. What ipv6? How many are classes?
  • Ans. 

    IPv6 is the latest version of Internet Protocol. There are no classes in IPv6.

    • IPv6 is a 128-bit address scheme, compared to IPv4's 32-bit address scheme.

    • IPv6 addresses are written in hexadecimal notation.

    • IPv6 uses a different header format than IPv4.

    • Unlike IPv4, there are no classes in IPv6 addressing.

  • Answered by AI
  • Q4. What is dns? How it works?
  • Ans. 

    DNS stands for Domain Name System. It is a system that translates domain names into IP addresses.

    • DNS is like a phonebook for the internet, translating human-readable domain names into machine-readable IP addresses.

    • DNS works by using a hierarchical system of servers to look up and resolve domain names.

    • When you type a domain name into your browser, your computer sends a request to a DNS resolver, which then queries DNS s...

  • Answered by AI
  • Q5. What is nfs server?
  • Ans. 

    NFS server is a network file system server that allows clients to access files over the network as if they were on the local machine.

    • NFS stands for Network File System.

    • It is a distributed file system protocol that allows a user on a client computer to access files over a network as if those files were on the local computer.

    • The NFS server is responsible for managing the shared file system and making it available to clie...

  • Answered by AI
  • Q6. What is smb? How it works?
  • Ans. 

    SMB stands for Server Message Block, a protocol used for file sharing and printer sharing in a network.

    • SMB is used for sharing files and printers between computers in a network.

    • It allows multiple users to access the same resources simultaneously.

    • SMB operates on the application layer of the OSI model.

    • It uses TCP/IP as the underlying transport protocol.

    • SMB has evolved over the years and the latest version is SMB3.

    • Example...

  • Answered by AI
  • Q7. Deff between pst and ost file?
  • Ans. 

    PST and OST files are both used by Microsoft Outlook to store email data, but they differ in their location and usage.

    • PST files are stored locally on a user's computer and can be used for archiving or backing up email data.

    • OST files are used for offline access to email data and are stored on a server.

    • PST files can be imported or exported to transfer email data between computers or accounts.

    • OST files are automatically c...

  • Answered by AI

Skills evaluated in this interview

Engineer- Customer Support Interview Questions Asked at Other Companies

asked in Zomato
Q1. If the customer is very irate and he is speaking profanity,how wi ... read more
Q2. What do you mean when you talk about "50 Hz" in terms of frequenc ... read more
Q3. Why Transformers are used to transfer electricity from source to ... read more
asked in Wipro
Q4. What's software coding and languages and programming
Q5. What is the difference between domain & workgroup?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I appeared for an interview before Dec 2021.

Round 1 - Technical 

(1 Question)

  • Q1. Asking questions about requirement in company environment. Asking questions about technical skill and experience of relevant field as I was working in last company.
Round 2 - HR 

(1 Question)

  • Q1. HR is asking and verify my qualifications certificates and degrees.

Interview Preparation Tips

Interview preparation tips for other job seekers - As I experienced in my last 12 years working period we need focus on increasing our technical skills and certification for improving growth in our career. Many more also required for improving like potential,passions and team working.

I applied via Referral and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Job Experience, Personal Information, Family Background

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing want share about the interview...

Allied Digital Services interview questions for designations

 Customer Support Engineer L2

 (1)

 Desktop Support Engineer

 (3)

 Desktop Support Engineer L1

 (1)

 Customer Support Engineer L1

 (1)

 Desktop Support

 (1)

 IT Customer Support Executive

 (1)

 Network Support Engineer

 (1)

 IT Engineer

 (1)

Interview Questionnaire 

3 Questions

  • Q1. Why is router .?
  • Ans. 

    A router is a networking device that forwards data packets between computer networks.

    • Routers connect multiple networks together.

    • They determine the best path for data packets to travel.

    • Routers use routing tables to make forwarding decisions.

    • They provide network address translation (NAT) to allow multiple devices to share a single public IP address.

    • Routers can prioritize certain types of network traffic for better perfor...

  • Answered by AI
  • Q2. What is switch
  • Ans. 

    A switch is a networking device that connects devices together on a computer network.

    • Switches operate at the data link layer of the OSI model.

    • They use MAC addresses to forward data to the correct destination.

    • Switches can improve network performance by reducing network congestion.

    • Examples of switches include Cisco Catalyst and Juniper EX Series switches.

  • Answered by AI
  • Q3. Switch is distribute your network with Clint computer laptop and access point.

Skills evaluated in this interview

Get interview-ready with Top Allied Digital Services Interview Questions

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Normal bgv questuins
  • Q2. Bakdgeiud quaryims last company experience salary and all.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good environmemt, in interview they will ask Linux basic and more preferably on osi model.

I applied via Approached by Company and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't believe especially recruitment team words and dont take decisions. think twice about their offerings and then only take decisions
Mainly if u already have a job never ever accept this company. They are bluffed me and they terminated me job after 9 months. Even i got best employ award in that same organisation

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Os installations?Type of os? Mail migrations? Outlook configurations.
  • Q2. About Network Printer and domain, workgroup. Ost pst files..,etc.
Round 2 - Technical 

(2 Questions)

  • Q1. Antivirus, system troubleshooting.
  • Q2. Outlook configurations?
Round 3 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly refer network based questions. And you will get dream job.

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Tell me something about your self
  • Q2. OSI layer, different in rj 45 and rj 11 connector,
  • Ans. 

    RJ-45 and RJ-11 connectors differ in the number of pins and the OSI layer they operate on.

    • RJ-45 has 8 pins while RJ-11 has 4 or 6 pins.

    • RJ-45 operates on the Physical and Data Link layers of the OSI model.

    • RJ-11 operates on the Physical layer of the OSI model.

    • RJ-45 is used for Ethernet connections while RJ-11 is used for telephone connections.

  • Answered by AI
  • Q3. Different in workgroup and domain
  • Ans. 

    Workgroup is a peer-to-peer network while domain is a centralized network managed by a domain controller.

    • Workgroup is suitable for small networks while domain is suitable for large networks.

    • In workgroup, each computer has its own user accounts while in domain, user accounts are managed centrally.

    • Domain provides better security and easier management of resources.

    • Workgroup does not have a centralized authentication syste...

  • Answered by AI
  • Q4. How to make bootable pendrive
  • Ans. 

    To make a bootable pendrive, use a tool like Rufus or Windows Media Creation Tool.

    • Download and install a bootable USB tool like Rufus or Windows Media Creation Tool

    • Insert the USB drive and select it in the tool

    • Select the ISO file or operating system you want to make bootable

    • Click on the 'Start' button and wait for the process to complete

    • Once done, restart your computer and boot from the USB drive

  • Answered by AI

Interview Preparation Tips

Topics to prepare for NSE.IT Desktop Support Engineer interview:
  • Hardware Networking
Interview preparation tips for other job seekers - NSEIT is the best company of India.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your experience
  • Q2. Are u comfortable with flexi shifts
  • Ans. 

    Yes, I am comfortable with flexi shifts.

    • I am willing to work flexible hours to ensure smooth operations.

    • I understand the importance of being available during peak hours.

    • I have experience working in shifts and can adapt to changing schedules.

    • I am committed to meeting the needs of the team and the organization.

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. What is outlook and outlook 365
  • Ans. 

    Outlook is a personal information manager and email client developed by Microsoft. Outlook 365 is a cloud-based subscription service of Outlook.

    • Outlook is a software application used for managing personal information such as emails, calendars, contacts, and tasks.

    • It allows users to send, receive, and organize emails from multiple email accounts.

    • Outlook provides features like calendar management, task tracking, note-tak...

  • Answered by AI
  • Q2. What is client and server os
  • Ans. 

    Client OS is used by end-users to interact with the computer while Server OS is used to manage resources and provide services to clients.

    • Client OS is designed for personal computers and laptops, such as Windows 10, macOS, and Ubuntu.

    • Server OS is designed for servers, such as Windows Server, Linux Server, and Unix.

    • Client OS provides a graphical user interface (GUI) for end-users to interact with the computer, while Serv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay Relax , Stay Focus , work hard and be confident

Skills evaluated in this interview

Allied Digital Services Interview FAQs

How many rounds are there in Allied Digital Services Engineer- Customer Support interview?
Allied Digital Services interview process usually has 2 rounds. The most common rounds in the Allied Digital Services interview process are Technical, Resume Shortlist and HR.
What are the top questions asked in Allied Digital Services Engineer- Customer Support interview?

Some of the top questions asked at the Allied Digital Services Engineer- Customer Support interview -

  1. What is mac address? How many mac in rout...read more
  2. What ipv6? How many are class...read more
  3. What is dns? How it wor...read more

Tell us how to improve this page.

Allied Digital Services Engineer- Customer Support Interview Process

based on 2 interviews

2 Interview rounds

  • Resume Shortlist Round
  • Technical Round
View more

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Allied Digital Services Engineer- Customer Support Salary
based on 204 salaries
₹1.2 L/yr - ₹4.6 L/yr
12% less than the average Engineer- Customer Support Salary in India
View more details

Allied Digital Services Engineer- Customer Support Reviews and Ratings

based on 49 reviews

3.1/5

Rating in categories

2.7

Skill development

3.1

Work-life balance

2.9

Salary

3.0

Job security

2.8

Company culture

2.4

Promotions

2.9

Work satisfaction

Explore 49 Reviews and Ratings
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