Microland Desktop Support Engineer Interview Questions, Process, and Tips

The current version of Windows is Windows 11, released in October 2021, featuring a redesigned interface and enhanced performance.

• Windows 11 introduced a new Start Menu and Taskbar centered on the screen.

• It supports running Android apps through the Microsoft Store.

• Windows 11 has improved gaming features, including DirectStorage and Auto HDR.

• The system requirements for Windows 11 include TPM 2.0 and Secure Boot.

TCP stands for Transmission Control Protocol, a core protocol of the Internet protocol suite. It ensures reliable and ordered delivery of data.

• TCP is a connection-oriented protocol that provides reliable communication between devices on a network.

• If my system is under a Trojan attack, the first step I would take is to disconnect the infected system from the network to prevent further spread of the malware.

• OST (Offline ...read more

IP stands for Internet Protocol. It is a unique numerical address assigned to each device connected to a computer network.

• IP is used to identify and locate devices on a network.

• There are two versions of IP: IPv4 and IPv6.

• IPv4 uses a 32-bit address and is the most widely used version.

• IPv6 uses a 128-bit address and provides a larger address space.

• Examples of IP addresses: 192.168.0.1 (IPv4) and 2001:0db8:85a3:0000:0000:

Yes, I am comfortable with flexi shifts.

• I am willing to work flexible hours to ensure smooth operations.

• I understand the importance of being available during peak hours.

• I have experience working in shifts and can adapt to changing schedules.

• I am committed to meeting the needs of the team and the organization.

Outlook is a personal information manager and email client developed by Microsoft. Outlook 365 is a cloud-based subscription service of Outlook.

• Outlook is a software application used for managing personal information such as emails, calendars, contacts, and tasks.

• It allows users to send, receive, and organize emails from multiple email accounts.

• Outlook provides features like calendar management, task tracking, note-tak...read more

Client OS is used by end-users to interact with the computer while Server OS is used to manage resources and provide services to clients.

• Client OS is designed for personal computers and laptops, such as Windows 10, macOS, and Ubuntu.

• Server OS is designed for servers, such as Windows Server, Linux Server, and Unix.

• Client OS provides a graphical user interface (GUI) for end-users to interact with the computer, while Serv...read more