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3.4

based on 528 Reviews

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Allied Digital Services Service Desk Engineer Interview Questions and Answers

Updated 3 Aug 2024

4 interviews found

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Service Desk Engineer Interview Questions

user image Anonymous

posted on 19 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Indeed and was interviewed in Mar 2024.

2 Interview Rounds

1

Technical Round (1 Question)

  • Q1. Daily basis work info
2

Technical Round (1 Question)

  • Q1. SMPS failure, What need to do

Service Desk Engineer Interview Questions

user image dinesh rehal

posted on 3 Aug 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Aug 2023.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Troubleshooting question
  • Q2. Active Directory
2

HR Round (2 Questions)

  • Q1. Salary discussion
  • Q2. Joining tentative dates

Service Desk Engineer Interview Questions

user image Ritesh Chakraborty

posted on 18 Apr 2023

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Apr 2022.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. What you think about service desk
  • Q2. How you handle your team

Interview Preparation Tips

Interview preparation tips for other job seekers - interview was good

Service Desk Engineer Interview Questions

user image Prithwiraj Chatterjee

posted on 23 Nov 2021

I applied via Naukri.com and was interviewed in Oct 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - BE Confident, To the point, make eye contact, sit properly and mostly important not to be oversmart.

Skills evaluated in this interview

Allied Digital Services interview questions for designations

 Service Desk Executive

 (1)

 IT Engineer

 (1)

 Desktop Support Engineer L1

 (1)

 Engineer- Customer Support

 (5)

 Desktop Support Engineer

 (3)

 Customer Support Engineer L2

 (1)

 L2 Engineer

 (1)

 Desktop Support

 (1)

Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2019.

4 Interview Rounds

Interview Questions

  • Q1. What is the difference between the Distribution Group and Shared Mailbox? View Answers (2)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very much clear about your past experiences and technical know-how about the job which you were doing.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Feb 2024.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Basic Education, full experience and current job responsibilities
2

Technical Round (1 Question)

  • Q1. What is tcp in network? If your system in under Trojan attack then, what will be the first step you will do?? Difference between the ost and pst.

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Technical Round (1 Question)

  • Q1. Mostly focused on communication
2

One-on-one Round (1 Question)

  • Q1. Managerial Round for communication+ technical + overall nature for check if we can work in 24*7 environment.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Feb 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (5 Questions)

  • Q1. Internet is not working, what are the troubleshooting option we have?
  • Q2. Difference between service & Incident Ticket?
  • Q3. What are different type of priorities in SLA?
  • Q4. What is the role of proxy server?
  • Q5. How many tickets you resolve on an average?

Interview Preparation Tips

Topics to prepare for Inspirisys Solution Desktop Support Engineer interview:
  • Basic troubleshoot
  • Basic Networ
  • Active Directory
  • DNS
Interview preparation tips for other job seekers - Be calm & confident. If you don't know the answer, ask for the next question.

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (2 Questions)

  • Q1. How to implement antivirus?
  • Q2. Active directory

Desktop Support Engineer Interview Questions

NSE.IT user image Mayank Awasthi

posted on 20 Mar 2022

I applied via Walk-in and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (4 Questions)

  • Q1. Tell me something about your self
  • Q2. OSI layer, different in rj 45 and rj 11 connector,
  • Q3. Different in workgroup and domain
  • Q4. How to make bootable pendrive

Interview Preparation Tips

Topics to prepare for NSE.IT Desktop Support Engineer interview:
  • Hardware Networking
Interview preparation tips for other job seekers - NSEIT is the best company of India.

Skills evaluated in this interview

Allied Digital Services Interview FAQs

How many rounds are there in Allied Digital Services Service Desk Engineer interview?
Allied Digital Services interview process usually has 2 rounds. The most common rounds in the Allied Digital Services interview process are Technical, HR and Resume Shortlist.
How to prepare for Allied Digital Services Service Desk Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Allied Digital Services. The most common topics and skills that interviewers at Allied Digital Services expect are Remote Support, End User Support, IT Service Desk, ITSM and Outlook.
What are the top questions asked in Allied Digital Services Service Desk Engineer interview?

Some of the top questions asked at the Allied Digital Services Service Desk Engineer interview -

  1. How do you power on an smps without plug it ...read more
  2. SMPS failure, What need to...read more
  3. Tel me about 'Prithwiraj'. (Not about me). It's a tricky o...read more

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People are getting interviews through

based on 4 Allied Digital Services interviews
Job Portal
Referral
75%
25%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Allied Digital Services Service Desk Engineer Salary
based on 67 salaries
₹1.8 L/yr - ₹6.5 L/yr
25% more than the average Service Desk Engineer Salary in India
View more details

Allied Digital Services Service Desk Engineer Reviews and Ratings

based on 6 reviews

2.7/5

Rating in categories

2.6

Skill development

3.2

Work-Life balance

2.8

Salary & Benefits

2.4

Job Security

2.5

Company culture

2.1

Promotions/Appraisal

2.5

Work Satisfaction

Explore 6 Reviews and Ratings
Engineer- Customer Support
195 salaries
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₹1 L/yr - ₹3.6 L/yr

Desktop Support Engineer
120 salaries
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₹1.5 L/yr - ₹4 L/yr

Network Engineer
118 salaries
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₹2 L/yr - ₹6 L/yr

Service Desk Engineer
67 salaries
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₹1.8 L/yr - ₹6.5 L/yr

Technical Support Engineer
55 salaries
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₹1.5 L/yr - ₹5.4 L/yr

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