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Microland Service Desk Lead Interview Questions and Answers
Microland Service Desk Lead Interview Experiences
1 interview found
Anonymous
Selected
I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. What was your experience in your last organization?
- Ans.
In my last organization, I served as a Service Desk Lead overseeing a team of technicians and ensuring timely resolution of IT issues.
Managed a team of technicians responsible for providing technical support to end users
Implemented new processes to improve efficiency and customer satisfaction
Monitored service desk performance metrics and implemented improvements based on data analysis
- Q2. Service management and ITIL process and practices
Interview Preparation Tips
- ITIL Certified
- Service management
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Interview questions from similar companies
I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. SOLID principals, oops, c# basics, SQL server, azure, design pattern
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. HTML, CSS, BOOTSTRAP, PHP. SQL
I applied via Campus Placement and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Simple program
- Q2. I wrote a simple program in C
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Tell me about yourself?basics on c , then about projects
I applied via Naukri.com and was interviewed before Oct 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. What technical challenges have you faced in your work till now and how did you overcome it?
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What's is different between c and c++
- Ans.
C++ is an extension of C with object-oriented programming features.
C++ supports object-oriented programming while C does not.
C++ has classes and templates while C does not.
C++ has better support for function overloading and default arguments.
C++ has a standard library that includes many useful functions.
C++ allows for both procedural and object-oriented programming.
C++ is generally considered to be a more complex langu
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. About the plsql..like functions.cursors.pakages and like that
Interview Preparation Tips
I applied via Company Website and was interviewed before May 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. I surprised with one question that is are u ready to do job in anywhere
Interview Preparation Tips
Trisha Kundu
I applied via Campus Placement and was interviewed in Apr 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Are you willing to relocate?
- Q2. Why should I hire you?
Interview Preparation Tips
Microland Interview FAQs
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Microland Service Desk Lead Interview Process
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