Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by Microland Team. If you also belong to the team, you can get access from here

Microland

Compare button icon Compare button icon Compare
3.5

based on 1.6k Reviews

Play video Play video Video summary

Filter interviews by

Microland Service Desk Lead Interview Questions and Answers

Updated 12 Jan 2025

Microland Service Desk Lead Interview Experiences

1 interview found

Service Desk Lead Interview Questions & Answers

user image Anonymous

posted on 12 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What was your experience in your last organization?
  • Ans. 

    In my last organization, I served as a Service Desk Lead overseeing a team of technicians and ensuring timely resolution of IT issues.

    • Managed a team of technicians responsible for providing technical support to end users

    • Implemented new processes to improve efficiency and customer satisfaction

    • Monitored service desk performance metrics and implemented improvements based on data analysis

    • Answered by AI
    Add your answer
  • Q2. Service management and ITIL process and practices
    • Add your answer

Interview Preparation Tips

Topics to prepare for Microland Service Desk Lead interview:
  • ITIL Certified
  • Service management

Top trending discussions

View All
Salary Discussions, Hike & Promotions
2w
busybhindi
·
works at
Tietoevry
TCS or Capgemini
I have got an offer of 34 LPA from TCS and Capgemini . I have 11 years of experience , Azure Developer. Can you please guide / suggest which company should I join . I am confused since both are offering the same CTC . TIA
Got a question about Microland?
Ask anonymously on communities.

Interview questions from similar companies

Software Developer Interview Questions & Answers

Infosys user image Anonymous

posted on 19 Jan 2021

I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. SOLID principals, oops, c# basics, SQL server, azure, design pattern
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear basics of oops and design pattern

Software Developer Interview Questions & Answers

Infosys user image Anonymous

posted on 20 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. HTML, CSS, BOOTSTRAP, PHP. SQL
    • Add your answer

Software Developer Interview Questions & Answers

TCS user image Anonymous

posted on 11 Jun 2021

I applied via Campus Placement and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Simple program
    • Add your answer
  • Q2. I wrote a simple program in C
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and confident

Software Developer Interview Questions & Answers

Infosys user image Anonymous

posted on 13 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself?basics on c , then about projects
    • Add your answer

Software Developer Interview Questions & Answers

TCS user image Anonymous

posted on 11 Oct 2020

I applied via Naukri.com and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What technical challenges have you faced in your work till now and how did you overcome it?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be truthful and give detailed explanation of the issues and how it was resolved. Explain the severity of the problem and what blockage it had caused in your daily work. How did you chose a solution and how fast was it implemented.

Software Developer Interview Questions & Answers

Wipro user image

posted on 27 Dec 2021

I applied via LinkedIn and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What's is different between c and c++
  • Ans. 

    C++ is an extension of C with object-oriented programming features.

    • C++ supports object-oriented programming while C does not.

    • C++ has classes and templates while C does not.

    • C++ has better support for function overloading and default arguments.

    • C++ has a standard library that includes many useful functions.

    • C++ allows for both procedural and object-oriented programming.

    • C++ is generally considered to be a more complex langu

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont show your weakness

Skills evaluated in this interview

Software Developer Interview Questions & Answers

TCS user image Anonymous

posted on 13 Dec 2021

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About the plsql..like functions.cursors.pakages and like that
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - from my experience its some meaning ful interested one..but after got selected...they will not respond on any support..like joining or about the assets setup and not even the situvations...as per my experience i really have a bad experience with rmg and also hr team..ultimatix login and all are not that quick responsive...as per mine ..not prefer tcs..

Software Developer Interview Questions & Answers

TCS user image Anonymous

posted on 18 May 2021

I applied via Company Website and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I surprised with one question that is are u ready to do job in anywhere
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi guys I just suggest you that you have to focus on your resume and don't use the words which you don't know if you release a word which you don't know then hr will take that word so prepare well for TR and HR I hope my suggestion will helpful

Software Developer Interview Questions & Answers

TCS user image Trisha Kundu

posted on 10 Oct 2020

I applied via Campus Placement and was interviewed in Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Are you willing to relocate?
    • Add your answer
  • Q2. Why should I hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My technical and Hr interview done at same place. It lasted about 40minutes. The interviewer test both my technical knowledge and communication skills. I tell most of the answer. They check patience level.He stressed on my final year project . Asking about range and specification of compotents which I heve used in my project. Finally ask some HR questions.
More about working at Microland

Microland Interview FAQs

How many rounds are there in Microland Service Desk Lead interview?
Microland interview process usually has 1 rounds. The most common rounds in the Microland interview process are Technical.
How to prepare for Microland Service Desk Lead interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Microland. The most common topics and skills that interviewers at Microland expect are Service Desk, ITIL, Software Troubleshooting, Hardware and Shift Management.

Tell us how to improve this page.

Microland Interviews By Designations

Interview Questions for Popular Designations

Microland Service Desk Lead Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
LTIMindtree Interview Questions
3.8
 • 2.9k Interviews
Mphasis Interview Questions
3.4
 • 791 Interviews
Persistent Systems Interview Questions
3.5
 • 598 Interviews
L&T Technology Services Interview Questions
3.3
 • 535 Interviews
ITC Infotech Interview Questions
3.6
 • 335 Interviews
View all

Fast track your campus placements

Jamia Milia Islamia (JMI) Placement Questions
1 Interview
Amrita Vishwa Vidyapeetham, Amritapuri Campus Placement Questions
1 Interview
University of Mumbai, Mumbai Placement Questions
1 Interview
View all
Microland Service Desk Lead Salary
based on 4 salaries
₹3 L/yr - ₹7.4 L/yr
30% less than the average Service Desk Lead Salary in India
View more details

Microland Service Desk Lead Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

4.0

Salary

3.0

Job security

4.0

Company culture

3.0

Promotions

4.0

Work satisfaction

Explore 1 Review and Rating
Microland Salaries in India
Senior Engineer
359 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Administrator
260 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

System Administrator
219 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Sme Associate
217 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Analyst
193 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Microland with

Wipro

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

TCS

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview