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AI Airport Services Customer Agent Interview Questions and Answers
AI Airport Services Customer Agent Interview Experiences
3 interviews found
Anonymous
I applied via Google and was interviewed in May 2022. There were 3 interview rounds.
Speak anything in English about a given subject and then they will recruit you it's very simple
(2 Questions)
- Q1. Who is the prime minister of India
- Ans.
Narendra Modi is the Prime Minister of India.
Narendra Modi is the current Prime Minister of India.
He has been serving as the Prime Minister since May 2014.
Modi is a member of the Bharatiya Janata Party (BJP).
- Q2. Capital city of srilanka
- Ans.
The capital city of Sri Lanka is Colombo.
Colombo is the largest city in Sri Lanka.
It is the financial and commercial capital of the country.
Colombo is located on the west coast of the island.
The city has a rich colonial heritage and is known for its vibrant culture and bustling markets.
Interview Preparation Tips
I applied via Company Website and was interviewed in Mar 2022. There were 4 interview rounds.
(1 Question)
- Q1. About your technical educational related
(5 Questions)
- Q1. Tell me about yourself.
- Q2. What are your strengths and weaknesses?
- Q3. Why should we hire you?
- Q4. Share details of your previous job.
- Q5. What are your salary expectations?
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Tell us your self And your experience
- Ans. When we give answer we should cofindent and tell them ourself and educational qualifications and where are you from and your experience if any
- Q2. What experience do you have
- Ans. It's a simple and straight question.you have to tell the experience what you had and you can elaborate the yourself
They give you certain topic it can be anything you should have an idea about it and able to speak on that
Interview Preparation Tips
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Selected
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
(1 Question)
- Q1. Have you ever worked before?
- Ans.
Yes, I have worked before in various roles and industries.
I have experience working in customer service roles
I have worked in retail, hospitality, and administrative positions
I have also interned at a marketing agency during college
(1 Question)
- Q1. Previous job if any
- Ans.
I worked as a customer service representative at a telecommunications company.
Handled customer inquiries and resolved issues over the phone and via email
Assisted customers with billing questions and account changes
Provided technical support for internet and cable services
Collaborated with other departments to ensure customer satisfaction
Customer Service Agent Interview Questions & Answers
Qatar Airways
Mohit Gorani
posted on 9 Dec 2022
I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me something about your work profile ?
- Ans.
I have worked as a Customer Service Agent for the past 5 years, assisting customers with their inquiries and resolving issues.
Provided excellent customer service by addressing customer inquiries and concerns
Resolved customer complaints and issues in a timely and satisfactory manner
Assisted customers with product information, troubleshooting, and order processing
Maintained accurate records of customer interactions and t...
(1 Question)
- Q1. Do you know about Job description ?
- Ans.
Yes, I am familiar with the job description for a Customer Service Agent.
A Customer Service Agent is responsible for providing assistance and support to customers.
They handle inquiries, complaints, and requests from customers through various communication channels.
They strive to ensure customer satisfaction by resolving issues and providing accurate information.
Customer Service Agents may also be responsible for proces...
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. Tell us about yourself.
- Q2. What is your experience and what was the job role.
- Q3. Tell us one thing that is very important to deliver the excellent customer service.
- Ans.
Empathy is crucial for delivering excellent customer service.
Listen actively to customers and acknowledge their concerns.
Put yourself in the customer's shoes to understand their perspective.
Show genuine concern and offer personalized solutions.
Apologize sincerely for any mistakes or inconveniences caused.
Follow up with customers to ensure their satisfaction.
Train and empower employees to handle difficult situations wit
Interview Preparation Tips
Customer Service Agent Interview Questions & Answers
Qatar Airways
Sheetal Malik
posted on 20 Aug 2022
I applied via Company Website and was interviewed before Aug 2021. There were 3 interview rounds.
In gd they will give you one word on that you have to speak for a minute.
(1 Question)
- Q1. Introduction and general questions regarding the product.
Interview Preparation Tips
Keep smiling HR really likes to see happy people.
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AI Airport Services Interviews By Designations
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AI Airport Services Customer Agent Interview Process
based on 1 interview
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AI Airport Services Customer Agent Reviews and Ratings
based on 51 reviews
Rating in categories
|
Customer Service Executive
255
salaries
|  ₹2 L/yr - ₹4.2 L/yr |
|
Customer Agent
193
salaries
| ₹2 L/yr - ₹4 L/yr |
|
Senior Customer Service Executive
78
salaries
| ₹2.6 L/yr - ₹4.2 L/yr |
|
Customer Service Agent
61
salaries
| ₹2 L/yr - ₹3.8 L/yr |
|
Handy Man
28
salaries
| ₹1.8 L/yr - ₹2.7 L/yr |
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