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Exl India Agent Interview Questions and Answers

Updated 27 Aug 2024

Exl India Agent Interview Experiences

1 interview found

Agent Interview Questions & Answers

user image Anonymous

posted on 17 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Have you ever worked before?
  • Ans. 

    Yes, I have worked before in various roles and industries.

    • I have experience working in customer service roles

    • I have worked in retail, hospitality, and administrative positions

    • I have also interned at a marketing agency during college

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Previous job if any
  • Ans. 

    I worked as a customer service representative at a telecommunications company.

    • Handled customer inquiries and resolved issues over the phone and via email

    • Assisted customers with billing questions and account changes

    • Provided technical support for internet and cable services

    • Collaborated with other departments to ensure customer satisfaction

  • Answered by AI

Interview questions from similar companies

I applied via LinkedIn and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1)Tell me about your self? 2)explain your profile/designation of the last company? 3)what are the type of sourcing? 4) Do you have knowledge about MS office? 5) Have you used MS Excel? What is V Lookup ?wh...

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont hesitate if your hand is not tight in english, always try to express your self in interview
Language doesn't matter at all

I applied via Internshala and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Only simple about myself questions as well as finance operations terms

Interview Preparation Tips

Interview preparation tips for other job seekers - Hojata hai aaram se but thoda dhyan rkhna ki stuck na ho beech m

I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding your last job and the knowledge you have. also some case studied
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self Where do see your self in next 5 years What was your role in previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and answer correctly
Br is very friendly
Manager round went well
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Cx services providing to area wise which shipment where more concerned

Round 3 - Case Study 

Salling partners for company profit and loss

Interview Preparation Tips

Interview preparation tips for other job seekers - Let's start new job towards blue dart as associate
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Sixty questions, sixty minutes

Round 2 - One-on-one 

(1 Question)

  • Q1. Excel,Macros,Vllookup
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Vlookup, index match,
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Briefly provide description of your projects.

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Online Computer test. Bit hard to clear but if you have enough knowledge of reasoning and English skills you can clear easily.

Round 2 - Technical 

(1 Question)

  • Q1. Golden rules of accounts. 3 way match Tell me about yourself Explain about previous company
Round 3 - HR 

(1 Question)

  • Q1. Salary Discussion and General family details discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - The only hard part is Aptitude test to clear. After that it can be cleared easily if you are well versed in your process.

Exl India Interview FAQs

How many rounds are there in Exl India Agent interview?
Exl India interview process usually has 3 rounds. The most common rounds in the Exl India interview process are One-on-one Round and Resume Shortlist.

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Exl India Agent Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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1.9

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1.0

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