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AI Airport Services Passenger Service Agent Interview Questions and Answers
AI Airport Services Passenger Service Agent Interview Experiences
3 interviews found
(1 Question)
- Q1. Introduction your self
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.
(2 Questions)
- Q1. Did you know about the inside prosess of airport
- Ans.
Yes, I am familiar with the inside process of airports.
I am knowledgeable about check-in procedures, security protocols, and boarding processes.
I understand the importance of baggage handling and flight scheduling.
I am aware of the various departments within an airport, such as customs, immigration, and ground handling services.
- Q2. What is the main purpose of airport and the every airlines are focusing a one target what is that
Interview Preparation Tips
Selected
I applied via Campus Placement and was interviewed before Nov 2022. There were 3 interview rounds.
First round of the GD round..our topic was social media
(5 Questions)
- Q1. Something about your self? Why should we hire you?
- Ans.
I am a dedicated and customer-oriented individual with strong communication skills and a passion for providing excellent service.
I have excellent communication skills which allow me to effectively interact with passengers and address their needs.
I am highly organized and detail-oriented, ensuring that all passenger requests are handled efficiently and accurately.
I have a strong customer service background, having worke...
- Q2. If the passenger becomes very angry then how will you handle the passenger in this situation?
- Ans.
I would remain calm, listen to the passenger's concerns, empathize with their situation, and try to find a solution to address their issue.
Remain calm and composed
Listen actively to the passenger's concerns
Empathize with the passenger's situation
Apologize for any inconvenience caused
Try to find a solution to address the passenger's issue
Seek assistance from a supervisor if necessary
- Q3. How long will you work in this company ?
- Q4. Something about your hobbies
- Q5. Something about your family background
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Qatar Airways
Anonymous
posted on 13 Dec 2023
Selected
I applied via Naukri.com and was interviewed in Nov 2023. There were 3 interview rounds.
What is customer service
(4 Questions)
- Q1. What is aviation
- Ans.
Aviation is the operation and study of aircraft and the design, development, production, and use of aircraft.
Aviation involves the operation and management of aircraft.
It includes the study of various aspects of aircraft, such as aerodynamics, navigation, and maintenance.
Aviation encompasses the design, development, and production of aircraft.
It also involves the use of aircraft for transportation, military purposes, a...
- Q2. How will handle an angry passenger
- Ans.
To handle an angry passenger, I would remain calm, actively listen, empathize, apologize, offer a solution, and follow up.
Remain calm and composed
Listen actively to understand their concerns
Empathize with their frustration
Apologize sincerely for any inconvenience caused
Offer a solution or alternative options
Follow up to ensure their satisfaction
- Q3. What is aviation security
- Ans.
Aviation security refers to the measures and procedures implemented to ensure the safety and protection of passengers, crew, and aircraft in the aviation industry.
Aviation security involves various protocols and regulations to prevent acts of unlawful interference, such as terrorism, hijacking, and sabotage.
It includes screening passengers and their baggage for prohibited items, conducting thorough security checks at a...
- Q4. What is your salary expectation
Customer Service Executive Interview Questions & Answers
Qatar Airways
Anonymous
posted on 8 Feb 2025
I appeared for an interview in Jan 2025.
(2 Questions)
- Q1. What is excepted from me
- Q2. How have been your company in last three year
- Ans.
Our company has shown steady growth over the past three years.
Increased revenue by 15% each year
Expanded our customer base by 20%
Introduced new products and services to meet customer demands
Interview Preparation Tips
Trust in God
Customer Service Executive Interview Questions & Answers
Qatar Airways
Anonymous
posted on 13 Mar 2024
I appeared for an interview in Feb 2024.
Great need to work on the way to understand the situation of the pattern
(4 Questions)
- Q1. Just normal question about Tell me about your self
- Q2. Tell me about yourself
- Q3. Most common query asked by the passager
- Q4. Thoughts on india market
- Ans.
India market is diverse and rapidly growing, offering great opportunities for customer service executives.
India has a large and diverse customer base with varying needs and preferences.
Rapidly growing economy leading to increased demand for customer service across industries.
Cultural nuances and regional differences require tailored customer service strategies.
Emerging technologies and digitalization are transforming c...
Customer Service Executive Interview Questions & Answers
Spark Minda
Anonymous
posted on 16 Nov 2024
Selected
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. Introduction to be your self
- Q2. Tell about ur family background and why do you want to do the job
- Ans.
I come from a close-knit family with a strong emphasis on education and helping others. I want to work in customer service to utilize my communication skills and make a positive impact.
Family background: Close-knit family with emphasis on education and helping others
Desire to utilize communication skills in customer service role
Passion for making a positive impact on others
Example: My parents instilled in me the values...
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something aboutvyourself
- Q2. Introductions about myself and hr ask qiestions about work experience
Interview Preparation Tips
Experience
Hobbies
Qualification
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Any questions interview job
- Q2. Hindi language interview
- Q3. Hindi questions job and full time
- Q4. Hindi questions interview
Interview Preparation Tips
I applied via Company Website and was interviewed before May 2019. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Sales related and market bases... And how to handle clients with all issues?
- Q2. Good Knowledge of marketing Fields and good communication with clients solving issues and problems?
Interview Preparation Tips
Always Curiose to grow and ready to what's your learn your job profile on your duration time period
Simple look and high thinking ......
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AI Airport Services Passenger Service Agent Interview Process
based on 3 interviews
Interview experience
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AI Airport Services Passenger Service Agent Reviews and Ratings
based on 7 reviews
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