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AI Airport Services Passenger Service Agent Interview Questions and Answers

Updated 17 Oct 2024

AI Airport Services Passenger Service Agent Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Na
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Did you know about the inside prosess of airport
  • Ans. 

    Yes, I am familiar with the inside process of airports.

    • I am knowledgeable about check-in procedures, security protocols, and boarding processes.

    • I understand the importance of baggage handling and flight scheduling.

    • I am aware of the various departments within an airport, such as customs, immigration, and ground handling services.

  • Answered by AI
  • Q2. What is the main purpose of airport and the every airlines are focusing a one target what is that

Interview Preparation Tips

Interview preparation tips for other job seekers - Every seekers know about the profession briefly and what is the job purpose and think or learn how to give our best.

Passenger Service Agent Interview Questions Asked at Other Companies

Q1. If the passenger becomes very angry then how will you handle the ... read more
asked in PSA India
Q2. What about psa and psa full form
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

First round of the GD round..our topic was social media

Round 3 - HR 

(5 Questions)

  • Q1. Something about your self? Why should we hire you?
  • Ans. 

    I am a dedicated and customer-oriented individual with strong communication skills and a passion for providing excellent service.

    • I have excellent communication skills which allow me to effectively interact with passengers and address their needs.

    • I am highly organized and detail-oriented, ensuring that all passenger requests are handled efficiently and accurately.

    • I have a strong customer service background, having worke...

  • Answered by AI
  • Q2. If the passenger becomes very angry then how will you handle the passenger in this situation?
  • Ans. 

    I would remain calm, listen to the passenger's concerns, empathize with their situation, and try to find a solution to address their issue.

    • Remain calm and composed

    • Listen actively to the passenger's concerns

    • Empathize with the passenger's situation

    • Apologize for any inconvenience caused

    • Try to find a solution to address the passenger's issue

    • Seek assistance from a supervisor if necessary

  • Answered by AI
  • Q3. How long will you work in this company ?
  • Q4. Something about your hobbies
  • Q5. Something about your family background

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and enthusiastic individual with a passion for customer service and travel.

    • I have previous experience in customer service roles

    • I am a quick learner and adapt well to new environments

    • I have a strong attention to detail and excellent communication skills

  • Answered by AI
  • Q2. Who is your role model
  • Ans. 

    My role model is my grandmother who has always been a source of inspiration and strength for me.

    • She taught me the value of hard work and perseverance.

    • Her kindness and generosity towards others have always inspired me to be a better person.

    • She overcame many challenges in her life with grace and dignity, showing me the importance of resilience.

    • I admire her wisdom and positive outlook on life, which have guided me through

  • Answered by AI
Round 2 - Group Discussion 

Any topic they can ask like online gaming

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and enthusiastic individual with a passion for customer service and travel.

    • I have previous experience in customer service roles

    • I am a great team player and enjoy working in a fast-paced environment

    • I love traveling and exploring new cultures

  • Answered by AI
  • Q2. What is your hobby
  • Ans. 

    My hobby is photography, capturing moments and telling stories through images.

    • I enjoy exploring new places and finding unique perspectives to photograph

    • I love experimenting with different lighting techniques and editing styles

    • Some of my favorite subjects to photograph include landscapes, portraits, and street scenes

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Why should we hire you?
  • Ans. I have acquired relevant skills and experience this platform, iI have also teamwork skill which I will put to use in my future career.
  • Answered Anonymously
  • Q2. Where do you see yourself in 5 years ?
  • Ans. In five years , I see myself as an siniyor executive part of the company's my skills and knowledge to take on more responsiblity within the company.
  • Answered Anonymously
  • Q3. How much salary your expecting ?
  • Q4. What are your strength?
  • Q5. What are your weakness?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Introduction and ask previous process
  • Q2. Tell me about your self ?
  • Q3. What about your work in the last company?
  • Q4. What was your salary in your previous company?
  • Q5. How much salary do you want?
Round 3 - Assignment 

For Process knowledge

Round 4 - Coding Test 

It's Manager round and coding test GDS commands knowledge check

Interview Preparation Tips

Interview preparation tips for other job seekers - You can go with Full preparation and with full confidence

All the best for all job seekers 👍

Salary demand high from your side

I hope get the job for all candidates
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

The groups were made in perfect size. Very apt topics given for discussion. Regular monitering was done to check each contribution.

Round 2 - One-on-one 

(2 Questions)

  • Q1. How do you plan to adjust yourself to the new environment?
  • Q2. Where were you for so many years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Must appear once for the interview in person.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - BMI 

(1 Question)

  • Q1. They check your BMI
Round 3 - English 

(1 Question)

  • Q1. They check your english
Round 4 - Group Discussion 

They give you topic to argue

Round 5 - One-on-one 

(1 Question)

  • Q1. They ask you about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident thats all matter
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in May 2023. There were 6 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Mood Of Interview Face to Face
  • Q2. What is your Hobbies
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why I Give You This Oppurnity. And Why
  • Q2. Tell Me What is airline
  • Ans. 

    An airline is a company that provides air transport services for passengers and/or cargo.

    • Airlines operate scheduled flights on specific routes

    • They may offer services such as in-flight entertainment, meals, and Wi-Fi

    • Examples include Delta Air Lines, Emirates, and Southwest Airlines

  • Answered by AI
  • Q3. Why You Want To Work As coustomer service
Round 3 - HR 

(1 Question)

  • Q1. Why You Join As Grounstaff
Round 4 - HR 

(1 Question)

  • Q1. Tell me something about your self
Round 5 - HR 

(2 Questions)

  • Q1. Your parents will allow to live in other city
  • Q2. Say Something about india
  • Ans. 

    India is a diverse country known for its rich culture, history, and traditions.

    • India is the seventh-largest country by land area and the second-most populous country in the world.

    • It is known for its diverse landscapes, ranging from the Himalayas in the north to the beaches of Goa in the south.

    • India is home to various religions, languages, and cuisines, making it a melting pot of cultures.

    • The country has a rich history,...

  • Answered by AI
Round 6 - HR 

(3 Questions)

  • Q1. What is your last qualification
  • Q2. How many Family members you have
  • Q3. What is your agensta

Interview Preparation Tips

Interview preparation tips for other job seekers - Punchual confident
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
No response

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. It was about my strengths and weakness
  • Q2. How I will contribute to company

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and be confident

AI Airport Services Interview FAQs

How many rounds are there in AI Airport Services Passenger Service Agent interview?
AI Airport Services interview process usually has 1-2 rounds. The most common rounds in the AI Airport Services interview process are HR, Resume Shortlist and Group Discussion.
What are the top questions asked in AI Airport Services Passenger Service Agent interview?

Some of the top questions asked at the AI Airport Services Passenger Service Agent interview -

  1. If the passenger becomes very angry then how will you handle the passenger in t...read more
  2. What is the main purpose of airport and the every airlines are focusing a one t...read more

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AI Airport Services Passenger Service Agent Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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AI Airport Services Passenger Service Agent Salary
based on 8 salaries
₹0.8 L/yr - ₹1.4 L/yr
51% less than the average Passenger Service Agent Salary in India
View more details

AI Airport Services Passenger Service Agent Reviews and Ratings

based on 5 reviews

3.9/5

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4.5

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3.8

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2.9

Salary

3.6

Job security

3.9

Company culture

2.7

Promotions

3.8

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