PSA India Passenger Service Agent Interview Questions and Answers

India has multiple ports located along its coastline.

• India has 13 major ports and around 200 minor ports.

• Some of the major ports in India include Mumbai Port, Chennai Port, Kolkata Port, and Jawaharlal Nehru Port Trust.

• These ports play a crucial role in facilitating international trade and commerce.

• They handle a wide range of cargo including containers, petroleum products, coal, iron ore, and more.

• The ports are managed...read more

Logistics refers to the process of planning, implementing, and controlling the movement of goods and services from the point of origin to the point of consumption.

• It involves transportation, warehousing, inventory management, and packaging.

• Logistics ensures that products are delivered to customers in a timely and cost-effective manner.

• It plays a crucial role in supply chain management and can impact a company's profita...read more

I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

• Experienced in handling customer inquiries, complaints, and resolving issues in a timely manner

• Skilled in actively listening to customers and understanding their needs

• Proficient in using customer relationship management (CRM) software to document interactions and track customer information

• Excellent...read more