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Spark Minda Customer Service Executive Interview Questions and Answers

Updated 16 Nov 2024

Spark Minda Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction to be your self
  • Q2. Tell about ur family background and why do you want to do the job
  • Ans. 

    I come from a close-knit family with a strong emphasis on education and helping others. I want to work in customer service to utilize my communication skills and make a positive impact.

    • Family background: Close-knit family with emphasis on education and helping others

    • Desire to utilize communication skills in customer service role

    • Passion for making a positive impact on others

    • Example: My parents instilled in me the values...

  • Answered by AI

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Previous experience with salary structure and personal details
  • Ans. 

    I have extensive experience with salary structure and personal details in previous roles.

    • Developed and implemented salary structures for various levels within the organization

    • Managed employee compensation and benefits programs

    • Ensured compliance with legal and regulatory requirements related to salary and personal information

    • Maintained confidentiality of sensitive employee data

    • Conducted salary surveys and market researc...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: 27 year experience in world class automobile mnc company and electrical company with various top products, customers and vendors

I applied via Naukri.com and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Technical interview is good
  • Q2. Ask above of maintenance related

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Achievement ?kra,strong point,weak areas
  • Q2. Strong area?efforts,hard working,
Round 2 - Technical 

(2 Questions)

  • Q1. Key areas ,expertise field ,max production in minimum manpower
  • Q2. Multi skilling and multitasking
Round 3 - HR 

(3 Questions)

  • Q1. Personal information
  • Q2. Salary expectation
  • Q3. Previous salary
  • Ans. 

    I prefer to focus on the value I can bring to this role rather than my previous salary.

    • I believe my previous salary is not relevant to my qualifications and experience for this position.

    • I am more interested in discussing the responsibilities and opportunities in this role.

    • I am open to discussing a fair and competitive salary based on the requirements of this position.

  • Answered by AI
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. My name is Prince Suryavanshi

Interview Preparation Tips

Interview preparation tips for other job seekers - Poka yoke, kizen,ppap,5s,lean,six sigma,waste eliminate.etc

I applied via LinkedIn and was interviewed in Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They are asking me the question of releted of Quality Assurance and Control

Interview Preparation Tips

Interview preparation tips for other job seekers - We must be prepare our self to present infront off interviewer.

Interview Questionnaire 

1 Question

  • Q1. What's your last company projects, achievements, kaizen, cost saving and customer handling etc

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Press Automation and abb Robotic Knowledge..
Round 3 - One-on-one 

(1 Question)

  • Q1. Why u want to change you job.What is your Major achievements.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focus on Basic Job Knowledge..

I applied via Referral and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What were your expertise
  • Q2. What are the previous assignment you worked
Round 2 - Technical 

(2 Questions)

  • Q1. What are your achievements in previous assignment
  • Q2. What is the problem you faced & resolving solutions of that problem
Round 3 - HR 

(1 Question)

  • Q1. What is your expectations

Interview Preparation Tips

Topics to prepare for JBM Group Senior Executive interview:
  • Operations
Interview preparation tips for other job seekers - JBM works on skill growth and demands your time

I applied via Referral and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic Details Family Background
  • Q2. Last company Enquiry
  • Ans. 

    The last company enquiry was regarding our new product launch strategy.

    • The enquiry was made by a potential investor.

    • They were interested in knowing our target market and marketing plan.

    • We provided them with a detailed presentation and answered all their questions.

    • The enquiry resulted in a successful investment deal.

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Process Details spot welding MiG welding
  • Q2. How to Calculate OEE
  • Ans. 

    OEE is calculated by multiplying Availability, Performance, and Quality percentages.

    • Calculate Availability by dividing Operating Time by Planned Production Time.

    • Calculate Performance by dividing Actual Production by Maximum Production.

    • Calculate Quality by dividing Good Units by Total Units Produced.

    • Multiply Availability, Performance, and Quality percentages to get OEE.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is best option our knowledge Improved
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Spark Minda Interview FAQs

How many rounds are there in Spark Minda Customer Service Executive interview?
Spark Minda interview process usually has 1 rounds. The most common rounds in the Spark Minda interview process are HR.

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Spark Minda Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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