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Filter reviews by AI Airport Services Passenger Service Agent Reviews
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What employees say about AI Airport Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
100% employees reported
Flexible timing
40% employees reported
Within city
50% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
4 reviews
Jobseekers also viewed
7 reviews found
Passenger Service Agent in Kolkata
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All manager level sir are good, good behaviour and all colleagues are good they are teach me how to work there .
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing
Passenger Service Agent in Mumbai
Full Time
Airline Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Passenger Service Agent in Indore
Full Time
Airline Services Department
Overall Rating
Category Ratings
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Skill development
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Likes
I have learned a lot from this company which involves talking to customers, listening to their problems and finding solutions. I have done my work here with full honesty integrity and dedication..🙂
- Skill development - Excellent
- Company culture - Good
Dislikes
My overall experience was very good but some seniors did wrong to me and mentally harassed me due to which I was very disturbed. I just want that action should be taken against those seniors, their names are all Die. Ranjit Parihar (Duty Officer) Mar. Shivam Singh(Sr.Ex) & Mr. Pragya Gaur (Junior Duty Officer)
- Salary - Poor
- Job security - Poor
- Promotions - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Passenger Service Agent in Chennai
Full Time
Airline Services Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Friend lyflu ggehheheheh
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike hehehehyeye
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Passenger Service Agent in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
WORK ACTIVITIES AND ROLES
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
IN SINGLE ROLE
Work Details
Work days: Rotational Shift (Flexible Timings)
Passenger Service Agent in International airport
Full Time
Ground staff Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Nothing I like about air india
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Passenger Service Agent in Kochi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
- Salary - Poor
Overall Rating
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Ground Staff in Kolkata
Full Time
Operations, Maintenance & Support Department
Overall Rating
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Skill development
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Likes
Nepotism !! Best place for worthless staff.
Dislikes
I'm writing to share my extremely disappointing experience working at ai airport services limited. During my tenure, I encountered numerous issues that made my time with the company frustrating and unproductive. Lack of proper management The management was highly inefficient, with poor communication and disorganized workflows. Decisions were often delayed or made arbitrarily, leading to confusion and unnecessary stress among employees. Toxic work environment Some toxic bosses continued to hold power even after retirement by getting rehired as consultants. They contribute nothing to the company but still receive salaries of over a lakh per month. Instead of working, they spend their time sitting on chairs, criticizing junior employees. Forced and uncompensated overtime Employees are forced to work unlimited over time without any compensation. The company exploits its workforce without any regard for their well being. Stagnant career growth There were minimal opportunities for growth or professional development. Promotions and appraisals were rarely based on merit, discouraging employees from putting in their best efforts. Unfair compensation and benefits The salary structure was not competitive and benefits were subpar. There was little to know incentive for employees to stay committed to the organization. Lack of employee welfare Basic facilities and employee welfare programs were neglected. Even fundamental needs like a proper working environment and equipment maintenance were not prioritized. Outdated and inefficient work culture In AIASL, Kolkata higher -level managers lack basic technical skills. Many do not even understand basic software like Excel, Relying entirely on paperwork. This results in the wastage of tonnes of paper, making work inefficient and outdated. Horrible leadership and workplace harassment The present general manager Of Kolkata has made the work environment even worse. His behavior is highly unprofessional filled with slags and insults towards employees He has even physically assaulted staff members in feats of rage Such an individual has no place in professional organization. A remarkable numbers of good staff are leaving this company because of him. Overall my experience at AIASL was extremely unsatisfactory. The company Is plagued with mismanagement exploitation and a toxic work culture. I would not recommend it as a workplace to anyone seeking a professional and ethical career....Read More
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
Duty Manager in New Delhi
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
As it's a semi government company so work load is not so high
Dislikes
No discipline,no grooming standard, existing employees and few seniors never want to streamline things and sops ,no respect, dictatorship of duty Manager can be found.no respect for female staff even seniors . There is no fault of company but people working here are not updating to the mark
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Surat
Full Time
Customer Success Department
Overall Rating
Category Ratings
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Skill development
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Likes
Very bad as it is providing transfer and throwing away from my city Surat were my parents live. Worst indirect company ever. Nothing
Dislikes
Provides transfer unnecessarily without any requests. Don't join AIASL as it is only on contract based company and gets expired very easily aganist the motion and only become direct staff forever that u never get expired forever
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Executive in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hi fellow Employees of AIASL I'm living in Mumbai, looking towards making my career in avaition industry as customer service executive at Mumbai Airport. so I wanted your real un-baised opinions for someone who should start their career in avaition. Do AIASL is a good company for fresher to start? How is it in terms of salary, work environment, leaves & all ? Or any other company is good for starter ? Any opinions of your will be valuable ❤️...Read More
Dislikes
Nothing just wanted your opinions 😉
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Agent in Kolkata
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
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Skill development
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Promotions
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Company culture
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Likes
For beginners it offer decent salary
Dislikes
The management always supports client. They don't bother about the staffs.
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Support Executive in Coimbatore
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Seems, Working at Airport Culture
Dislikes
No Payable, No Work life balance, salary or promotion
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Chennai
Full Time
Airline Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent working atmosphere and colleagues
- Salary - Good
- Job security - Good
- Company culture - Excellent
Dislikes
No work life balance.working only on night shifts for 2 consecutive years
- Promotions - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Ground Staff in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Airport garaund stage working on air asiea some time with my new favorite thing
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No dislike the working
Work Details
Work days: Monday to Saturday (Flexible Timings)
Customer Service Executive in Nagpur
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
We have a very good environment between staff ... And there is no work pressure like other companies
- Salary - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary increment.....
Customer Service Executive in Amritsar
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good for freshers
- Salary - Good
Dislikes
Promotion, 3 months of notice period
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Other AI Airport Services Reviews
Officer in New Delhi (working remotely)
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Ground Handling Staff in Indore
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No comments
Dislikes
Work management and shift timing
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Associate Software Engineer in New Delhi
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Life balance id good and it also depends on the team and project. Benefits are good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No Salary Hike & Rating System is not transparent.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
HR & Administration Officer in Ahmedabad
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Irresponsible management , toxic environment no advancement , bullying
Dislikes
Toxic environment
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Ramp Supervisor in Vasco Da Gama
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary coming on time
Dislikes
Politics, partiality, no appreciations , groupism, and managers supporting the staff who is drinking alcohol and coming for work and no action taking against him.
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Junior Officer in Kolkata
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
What should I like only company name is good but management is full fools seating I worked 10 years honestly but suddenly one day they kicked me away specifically our eastern region gm good for nothing
Dislikes
Management full of foolish Juniors get more salary the seniors
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Commercial Assistant in Mumbai
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Change the Management & staff
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Senior Customer Executive in Lucknow
Full Time
Airline Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Perfect company for Ground handling
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Staffing Specialist in Malappuram
Full Time
Airline Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ground staff and security staff
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
My dream airport job certificate aviation hospital ki healthcare and one more certificates
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Agent in Chandigarh
Full Time
eCommerce Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Senior management always listening our probs
- Skill development - Excellent
Dislikes
Politics from station supervisors like duty managers
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
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AI Airport Services Reviews by Designations
- AI Airport Services Customer Service Executive Reviews
- AI Airport Services Customer Agent Reviews
- AI Airport Services Customer Service Agent Reviews
- AI Airport Services Senior Customer Service Executive Reviews
- AI Airport Services Handy Man Reviews
- AI Airport Services Security Agent Reviews
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- AI Airport Services Customer Service Associate Reviews
- AI Airport Services Senior Security Agent Reviews
- AI Airport Services Airport Ground Staff Reviews
- AI Airport Services Security Officer Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 AI Airport Services reviews submitted by AI Airport Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if AI Airport Services is the right company for you. ...100% of employees reported the working days at AI Airport Services as Rotational Shift. 60% employees reported the work timings at AI Airport Services as Strict timing. Read more- Home >
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