AI Airport Services is rated
3.3 out of 5 stars on
AmbitionBox, based on 51 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
AI Airport Services is rated
3.3 out of 5 stars on
AmbitionBox, based on 51 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in AI Airport Services Customer Agent Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
51 reviews found
Sort by:
Popular
Customer Agent in
Chennai
Full Time
·
Airline Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Jul 2023
Likes
All vehicles driving to learning..
Dislikes
No salary increment and no promotion
Work Details
Work policy:
Sunday to Thursday 5 days pattern
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Agent in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 05 Dec 2023
Likes
Learning a lot more about visas,places,passports ,country regulations etc,
Dislikes
Work-life imbalance,long working hrs incase of any tough situation
The management doesn't not address the employees issues. salary and career growth is slow
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Agent in
Mumbai
Full Time
·
Counter Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Mar 2021
Likes
Aiatsl company provide services to air india so whenever critical condition in india air india and employee always helpful.
Eg. Yaman prob,corona
Dislikes
Management,no growth,no job security
Work Details
Worst
Work days: Rotational Shift
(Flexible Timings)
Customer Agent in
Kolkata
Full Time
·
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 05 Nov 2024
Likes
Skill Development, Dynamic nature of work, Job security.
Dislikes
Slow promotions, Slower career progression.
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Agent in
Chennai
Contractual
·
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 03 Oct 2024
Likes
MONTHLY GIVEN SALARY ON DATE
Dislikes
Here there is no solution by admin department.
Customer Agent in
Kolkata
Contractual
·
Flight & Airport Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 08 Feb 2023
Likes
There's nothing positive about this company. People get fooled by the parent company brand and later realise their mistakes after joining.
Dislikes
The management is cruel and never misses a chance to exploit it's employees.
Nepotism is in full swing in this company.
There is hardly any promotion or increment in this company.
90% of employees in this company are contractual working under the rest 10% permanent employees.
Toxic work culture and buttering is the only tool to stay away from workload.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Agent in
Mumbai
Contractual
·
Flight & Airport Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Apr 2023
Likes
During covid-19 salary where paid
Dislikes
No promotion no salary increment at all for senior staff
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Agent in
Andheri
Ground staff Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
Company staff especially admin staff not helpful they'll make you run for your own things that company is providing especially ur pf ,gratuity and other perks and medical facilities are not available witht them and which are there those are very poor . I was running for my PF money for around 2 yrs even though I was a staff of company you can think if ur not the employee of the company how much they'll make you run... So poor is the work culture still invested 8 yrs and coming out with no benefits from company instead lost 8 yrs which where very essential when you are young and can do any thing. I lost those years and management is bad but the people working are very helpful and well behaved but when it comes to management it's not that good...Read More
Dislikes
Everything
Work Details
Very Stressful
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Agent in
Santa Cruz
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2021
Likes
Good office, work with strength and happy to do work
Dislikes
Nil
Work Details
Good
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Agent in
Mumbai
Customer Service Agent Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Sep 2022
Likes
Its a Celebrity Environment
And brand name.
Dislikes
Unprofessional Behaviour
Abusive Language from Employer and Employees
Night shift
No Lunch or break time
Blame game
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Agent in
Mumbai
Contractual
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2023
Likes
Working atmosphere and culture
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Agent in
Chennai
Ground Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Apr 2022
Likes
100% Job security, awesome work culture,Very good management and worker friendly company policies
Dislikes
Salary is decent but career growth is slow because it is an PSU limited
Work Details
The job is very interesting at initial time,and I learnt everything on the job in a very less time that helped me get a taste of different roles within the same team.
People also ask about AI Airport Services's Customer Agents
Is AI Airport Services a good place to work for Customer Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 51 employee reviews, it's clear that most customer agents have an average experience working at AI Airport Services. Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.
Does AI Airport Services pay their Customer Agents well?
According to AmbitionBox reviews, AI Airport Services customer agents rate their salary and benefits at 2.4 out of 5, based on 51 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about AI Airport Services's customer agents salaries here and to read reviews specifically about salary and benefits at AI Airport Services for customer agents, click here.
How is the work culture at AI Airport Services for Customer Agents?
Work culture at AI Airport Services for customer agents is rated 2.6 out of 5 by 51 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at AI Airport Services for customer agents, click here.
How is the job security at AI Airport Services for Customer Agents?
Based on 51 reviews on AmbitionBox, AI Airport Services's customer agents rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at AI Airport Services. To read reviews about job security at AI Airport Services for customer agents, click here.
Tell us how to improve this page.
AI Airport Services Customer Agent Reviews by Locations