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AI Airport Services Customer Service Executive Interview Questions and Answers

Updated 2 Jun 2024

AI Airport Services Customer Service Executive Interview Experiences

6 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in

Round 1 - Group Discussion 

GD it's an topic discussion for a group of members

Round 2 - HR 

(2 Questions)

  • Q1. HR round is an face to face discussion
  • Q2. About the member
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your hobbies
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company.y'll regret

Customer Service Executive Interview Questions Asked at Other Companies

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Q5. If you will get a call and customer is very frustrated and then h ... read more
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Group Discussion 

General topics speaking in fluent

Round 2 - HR 

(1 Question)

  • Q1. Fluent in English only they expecting

Interview Preparation Tips

Interview preparation tips for other job seekers - Mostly rotational shift including night shift.
Willing people can apply
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Discuss about Politics in India, Ukraine Russia War

Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce yourself

AI Airport Services interview questions for designations

 Junior Customer Service Executive

 (1)

 Senior Customer Service Executive

 (1)

 Customer Service Associate (Csa)

 (1)

 Customer Agent

 (3)

 Passenger Service Agent

 (3)

 Junior Executive

 (2)

 CSD Executive

 (1)

 AIR Ticketing Executive

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - Group Discussion 

General topic to be discussed for 2'min

Round 2 - One-on-one 

(1 Question)

  • Q1. Aviation general knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont feel inferior that you are a job seeker be confident
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What did you learn in college
  • Q2. What did you learn in IATA

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction to be your self
  • Q2. Tell about ur family background and why do you want to do the job
  • Ans. 

    I come from a close-knit family with a strong emphasis on education and helping others. I want to work in customer service to utilize my communication skills and make a positive impact.

    • Family background: Close-knit family with emphasis on education and helping others

    • Desire to utilize communication skills in customer service role

    • Passion for making a positive impact on others

    • Example: My parents instilled in me the values...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Feb 2024.

Round 1 - Aptitude Test 

Great need to work on the way to understand the situation of the pattern

Round 2 - One-on-one 

(4 Questions)

  • Q1. Just normal question about Tell me about your self
  • Q2. Tell me about yourself
  • Q3. Most common query asked by the passager
  • Q4. Thoughts on india market
  • Ans. 

    India market is diverse and rapidly growing, offering great opportunities for customer service executives.

    • India has a large and diverse customer base with varying needs and preferences.

    • Rapidly growing economy leading to increased demand for customer service across industries.

    • Cultural nuances and regional differences require tailored customer service strategies.

    • Emerging technologies and digitalization are transforming c...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Any questions interview job
  • Q2. Hindi language interview
  • Q3. Hindi questions job and full time
  • Q4. Hindi questions interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi questions job and any questions interview Hindi language
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Are you felxible to work in any given shift as per requirements
  • Q2. Yes .if it is required for company .
Round 3 - Aptitude Test 

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.

AI Airport Services Interview FAQs

How many rounds are there in AI Airport Services Customer Service Executive interview?
AI Airport Services interview process usually has 2 rounds. The most common rounds in the AI Airport Services interview process are One-on-one Round, Group Discussion and Resume Shortlist.
What are the top questions asked in AI Airport Services Customer Service Executive interview?

Some of the top questions asked at the AI Airport Services Customer Service Executive interview -

  1. HR round is an face to face discuss...read more
  2. Fluent in English only they expect...read more
  3. Aviation general knowle...read more

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AI Airport Services Customer Service Executive Interview Process

based on 10 interviews

1 Interview rounds

  • Group Discussion Round
View more
AI Airport Services Customer Service Executive Salary
based on 239 salaries
₹2 L/yr - ₹4.2 L/yr
6% more than the average Customer Service Executive Salary in India
View more details

AI Airport Services Customer Service Executive Reviews and Ratings

based on 76 reviews

3.5/5

Rating in categories

3.1

Skill development

3.0

Work-life balance

3.1

Salary

3.2

Job security

3.0

Company culture

2.5

Promotions

3.1

Work satisfaction

Explore 76 Reviews and Ratings
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