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Aditya Birla Capital
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Aditya Birla Capital Tele Caller Interview Questions and Answers
Aditya Birla Capital Tele Caller Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.
Asked about our details and self intro
(5 Questions)
- Q1. Asked our self intro and they aked to me about the company details
- Q2. About company details
- Q3. About our previous job experience
- Q4. How will you manage the calls from customer
- Ans.
I will manage calls from customers by actively listening, addressing their concerns, providing solutions, and maintaining a positive attitude.
Actively listen to the customer's concerns and needs
Provide accurate information and solutions to address their issues
Maintain a positive and professional attitude throughout the call
Follow up with the customer to ensure their satisfaction
Document important details and feedback f
- Q5. They told to spoke like now your attening customer call iam yourcustomer
Interview Preparation Tips
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Interview questions from similar companies
I applied via Referral and was interviewed before May 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Self Introduction
- Q2. Why you want to do this job?
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Why should I hire you
- Ans. That's a great question! You have a slight advantage over me since you know what you're looking for and I am still learning about your company. From what I've learned, it sounds like you are looking for someone who will be able to handle customer concerns quickly and effectively
- Q2. Tell me about yourself
- Q3. My self jami nagadevi, completed my intermediate in 2020, I worked as telecaller in hdfc telecommunication for 6 months
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Oct 2021. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself?
- Ans. Confidently answer and you will be through
- Q2. Can u do sells if yess sell me a savings account
- Ans.
Yes, I can sell savings accounts. Our savings account offers competitive interest rates and no monthly fees.
I would start by asking the customer about their current savings account and if they are happy with it.
Then, I would highlight the benefits of our savings account such as the competitive interest rates and no monthly fees.
I would also mention any additional perks such as online banking and mobile app access.
Final...
Interview Preparation Tips
- Banking
I applied via Referral and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About my self
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. What to do customer any financial facilities help us
- Ans.
Financial facilities can help us attract and retain customers by providing convenient and accessible services.
Financial facilities such as credit cards, loans, and savings accounts can help customers manage their finances effectively.
Offering competitive interest rates and flexible repayment options can attract customers to choose our financial services.
Providing online banking and mobile apps for easy access to accoun...
- Q2. Fd rd insurance demate
I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. I asked abt , job timings, shifts. Location.
Interview Preparation Tips
abt your previous job experience
I applied via Company Website and was interviewed in Dec 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. A.Introduction
- Q2. B.Previous work experience details.
- Q3. Basic terminology of Banking and finance.
Interview Preparation Tips
I applied via Company Website and was interviewed before Jan 2021. There were 2 interview rounds.
(5 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Why should we hire you?
- Q4. What are your strengths and weaknesses?
- Q5. Tell me about yourself.
Interview Preparation Tips
I applied via Referral and was interviewed in Nov 2020. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. About my previous job
- Q2. Why we can take you
- Q3. How can you help us to make business
Interview Preparation Tips
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Aditya Birla Capital Tele Caller Interview Process
based on 1 interview
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