i
Aditya Birla Capital
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I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.
Asked about our details and self intro
I will manage calls from customers by actively listening, addressing their concerns, providing solutions, and maintaining a positive attitude.
Actively listen to the customer's concerns and needs
Provide accurate information and solutions to address their issues
Maintain a positive and professional attitude throughout the call
Follow up with the customer to ensure their satisfaction
Document important details and feedback f
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