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Accenture Major Incident and Problem Manager Interview Questions and Answers

Updated 19 Jun 2024

1 interview found

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Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Jun 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. ITSM framework details
  • Q2. Questions related to incident management

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. How do you track and managed it incident

Interview Preparation Tips

Interview preparation tips for other job seekers - Scenario based questions

I applied via Naukri.com and was interviewed in Jul 2021.

3 Interview Rounds

Interview Questions

  • Q1. ITIL Concepts, Incident, Change and problem management process, life cycle of service management, types of problem ticket, sla and general questions on previous...read more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All went well. Need to be confident while answering. Prepare thoroughly for ITIL concepts and Major Incident cycle
All the best for your interview
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. How to handle major incidents
  • Q2. Hoe to manage incident
2

One-on-one Round (1 Question)

  • Q1. Communication with end users

Problem Manager Interview Questions

HCLTech user image Anonymous

posted on 14 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about your self and genral introduction.
2

One-on-one Round (2 Questions)

  • Q1. Asked about process improvement initiatives.
  • Q2. Discussed about last company company process and tools used for improvement.
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 No response

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (3 Questions)

  • Q1. Introduction of our role
  • Q2. Based on role there will be some questions asked
  • Q3. Based on scenarios questions will be asked like live examples

Interview Preparation Tips

Interview preparation tips for other job seekers - Please explain briefly with Live examples about your role confidently
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via campus placement at Maharaja Sayajirao University (MSU), Baroda and was interviewed before Apr 2023.

4 Interview Rounds

1

Aptitude Test Round

Easy aptitude test and usually they aren't that strict

2

Group Discussion Round

There was a topic given and you would have to speak for 2 mins

3

Technical Round (1 Question)

  • Q1. Technical analyst would be grilling you here so make sure you are prepared
4

HR Round (1 Question)

  • Q1. Usually HR is cool and normal negotiation will take place

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and do your best

Major Incident Manager Interview Questions

Capgemini user image Haridarshan Gupta

posted on 6 Aug 2022

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Why should I hire you?
  • Q2. Why are you looking job change?
  • Q3. Tell me about your exp

Interview Preparation Tips

Interview preparation tips for other job seekers - Awesome exp with Capgemini during the interview and they ask many question during interview.

Interview Questions

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed before Apr 2023.

2 Interview Rounds

1

Technical Round (4 Questions)

  • Q1. What incident, incident lifecycle, etc
  • Q2. What is incident
  • Q3. Major Incident Management process
  • Q4. Major Incident communication process
2

One-on-one Round (1 Question)

  • Q1. About pervious project and overall incident, maijor incident, change and problem management lifecycle and its differences.

Accenture Interview FAQs

How many rounds are there in Accenture Major Incident and Problem Manager interview?
Accenture interview process usually has 1 rounds. The most common rounds in the Accenture interview process are One-on-one Round.
What are the top questions asked in Accenture Major Incident and Problem Manager interview?

Some of the top questions asked at the Accenture Major Incident and Problem Manager interview -

  1. Questions related to incident managem...read more
  2. ITSM framework deta...read more

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