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TCS Major Incident and Problem Manager Interview Questions and Answers
TCS Major Incident and Problem Manager Interview Experiences
1 interview found
(1 Question)
- Q1. How do you track and managed it incident
Interview Preparation Tips
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Major Incident and Problem Manager Interview Questions & Answers
LTIMindtree
Anonymous
posted on 23 Dec 2024
Selected
I applied via Referral
(1 Question)
- Q1. What are the stages of Major incident?
- Ans.
The stages of Major incident include identification, categorization, prioritization, diagnosis, resolution, and closure.
Identification: Recognizing that a major incident has occurred.
Categorization: Classifying the incident based on impact and urgency.
Prioritization: Determining the order in which incidents will be addressed.
Diagnosis: Investigating the root cause of the incident.
Resolution: Implementing a solution to ...
(1 Question)
- Q1. Why do you want to join LTIMindtree?
- Ans.
I want to join LTIMindtree because of their reputation for excellence in Major Incident and Problem Management.
LTIMindtree has a strong track record in Major Incident and Problem Management
I am impressed by the company's commitment to continuous improvement and innovation
I believe that my skills and experience align well with the opportunities at LTIMindtree
Major Incident and Problem Manager Interview Questions & Answers
Accenture
Anonymous
posted on 19 Jun 2024
Selected
I applied via Naukri.com and was interviewed before Jun 2023. There was 1 interview round.
(2 Questions)
- Q1. ITSM framework details
- Q2. Questions related to incident management
Major Incident and Problem Manager Interview Questions & Answers
Wipro
Anonymous
posted on 10 Jan 2022
I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. ITIL Concepts, Incident, Change and problem management process, life cycle of service management, types of problem ticket, sla and general questions on previous experience
Interview Preparation Tips
All the best for your interview
Bilal Mulani
(2 Questions)
- Q1. How to handle major incidents
- Ans.
Handling major incidents involves quick response, effective communication, thorough investigation, and continuous improvement.
Quickly assess the situation and prioritize actions based on impact and urgency.
Establish clear communication channels to keep stakeholders informed throughout the incident.
Conduct a thorough investigation to identify root causes and prevent future occurrences.
Implement post-incident reviews to ...
- Q2. Hoe to manage incident
- Ans.
Managing incidents involves timely response, communication, prioritization, resolution, and post-incident analysis.
Quickly assess the severity and impact of the incident.
Communicate with stakeholders and keep them informed throughout the incident.
Prioritize tasks based on impact and urgency.
Coordinate resources effectively to resolve the incident as quickly as possible.
Conduct a post-incident analysis to identify root
(1 Question)
- Q1. Communication with end users
Selected
(1 Question)
- Q1. Tell me about your self and genral introduction.
(2 Questions)
- Q1. Asked about process improvement initiatives.
- Q2. Discussed about last company company process and tools used for improvement.
(3 Questions)
- Q1. Introduction of our role
- Ans. We will explain about our role and when we started our it field
- Q2. Based on role there will be some questions asked
- Q3. Based on scenarios questions will be asked like live examples
Interview Preparation Tips
Anjanee Ambegaonker
Selected
I applied via campus placement at Maharaja Sayajirao University (MSU), Baroda and was interviewed before Apr 2023. There were 4 interview rounds.
Easy aptitude test and usually they aren't that strict
There was a topic given and you would have to speak for 2 mins
(1 Question)
- Q1. Technical analyst would be grilling you here so make sure you are prepared
(1 Question)
- Q1. Usually HR is cool and normal negotiation will take place
Interview Preparation Tips
Major Incident Manager Interview Questions & Answers
Capgemini
Haridarshan Gupta
posted on 6 Aug 2022
(3 Questions)
- Q1. Why should I hire you?
- Q2. Why are you looking job change?
- Q3. Tell me about your exp
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Situational based question
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TCS Major Incident and Problem Manager Interview Process
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