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LTIMindtree Major Incident and Problem Manager Interview Questions and Answers

Updated 23 Dec 2024

LTIMindtree Major Incident and Problem Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - One-on-one 

(1 Question)

  • Q1. What are the stages of Major incident?
  • Ans. 

    The stages of Major incident include identification, categorization, prioritization, diagnosis, resolution, and closure.

    • Identification: Recognizing that a major incident has occurred.

    • Categorization: Classifying the incident based on impact and urgency.

    • Prioritization: Determining the order in which incidents will be addressed.

    • Diagnosis: Investigating the root cause of the incident.

    • Resolution: Implementing a solution to ...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Why do you want to join LTIMindtree?
  • Ans. 

    I want to join LTIMindtree because of their reputation for excellence in Major Incident and Problem Management.

    • LTIMindtree has a strong track record in Major Incident and Problem Management

    • I am impressed by the company's commitment to continuous improvement and innovation

    • I believe that my skills and experience align well with the opportunities at LTIMindtree

  • Answered by AI

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. How do you track and managed it incident

Interview Preparation Tips

Interview preparation tips for other job seekers - Scenario based questions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. ITSM framework details
  • Q2. Questions related to incident management

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. ITIL Concepts, Incident, Change and problem management process, life cycle of service management, types of problem ticket, sla and general questions on previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - All went well. Need to be confident while answering. Prepare thoroughly for ITIL concepts and Major Incident cycle
All the best for your interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How to handle major incidents
  • Ans. 

    Handling major incidents involves quick response, effective communication, thorough investigation, and continuous improvement.

    • Quickly assess the situation and prioritize actions based on impact and urgency.

    • Establish clear communication channels to keep stakeholders informed throughout the incident.

    • Conduct a thorough investigation to identify root causes and prevent future occurrences.

    • Implement post-incident reviews to ...

  • Answered by AI
  • Q2. Hoe to manage incident
  • Ans. 

    Managing incidents involves timely response, communication, prioritization, resolution, and post-incident analysis.

    • Quickly assess the severity and impact of the incident.

    • Communicate with stakeholders and keep them informed throughout the incident.

    • Prioritize tasks based on impact and urgency.

    • Coordinate resources effectively to resolve the incident as quickly as possible.

    • Conduct a post-incident analysis to identify root

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Communication with end users
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self and genral introduction.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asked about process improvement initiatives.
  • Q2. Discussed about last company company process and tools used for improvement.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Introduction of our role
  • Ans. We will explain about our role and when we started our it field
  • Answered Anonymously
  • Q2. Based on role there will be some questions asked
  • Q3. Based on scenarios questions will be asked like live examples

Interview Preparation Tips

Interview preparation tips for other job seekers - Please explain briefly with Live examples about your role confidently

Major Incident Manager Interview Questions & Answers

Atos user image Anjanee Ambegaonker

posted on 26 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Maharaja Sayajirao University (MSU), Baroda and was interviewed before Apr 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Easy aptitude test and usually they aren't that strict

Round 2 - Group Discussion 

There was a topic given and you would have to speak for 2 mins

Round 3 - Technical 

(1 Question)

  • Q1. Technical analyst would be grilling you here so make sure you are prepared
Round 4 - HR 

(1 Question)

  • Q1. Usually HR is cool and normal negotiation will take place

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and do your best
Round 1 - One-on-one 

(3 Questions)

  • Q1. Why should I hire you?
  • Q2. Why are you looking job change?
  • Q3. Tell me about your exp

Interview Preparation Tips

Interview preparation tips for other job seekers - Awesome exp with Capgemini during the interview and they ask many question during interview.

Interview Questionnaire 

1 Question

  • Q1. Situational based question

LTIMindtree Interview FAQs

How many rounds are there in LTIMindtree Major Incident and Problem Manager interview?
LTIMindtree interview process usually has 2 rounds. The most common rounds in the LTIMindtree interview process are One-on-one Round.

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based on 1 LTIMindtree interview
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LTIMindtree Major Incident and Problem Manager Salary
based on 4 salaries
₹10 L/yr - ₹20 L/yr
40% more than the average Major Incident and Problem Manager Salary in India
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