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Wipro Major Incident and Problem Manager Interview Questions and Answers

Updated 10 Jan 2022

Wipro Major Incident and Problem Manager Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. ITIL Concepts, Incident, Change and problem management process, life cycle of service management, types of problem ticket, sla and general questions on previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - All went well. Need to be confident while answering. Prepare thoroughly for ITIL concepts and Major Incident cycle
All the best for your interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. ITSM framework details
  • Q2. Questions related to incident management
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. How do you track and managed it incident

Interview Preparation Tips

Interview preparation tips for other job seekers - Scenario based questions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - One-on-one 

(1 Question)

  • Q1. What are the stages of Major incident?
  • Ans. 

    The stages of Major incident include identification, categorization, prioritization, diagnosis, resolution, and closure.

    • Identification: Recognizing that a major incident has occurred.

    • Categorization: Classifying the incident based on impact and urgency.

    • Prioritization: Determining the order in which incidents will be addressed.

    • Diagnosis: Investigating the root cause of the incident.

    • Resolution: Implementing a solution to ...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Why do you want to join LTIMindtree?
  • Ans. 

    I want to join LTIMindtree because of their reputation for excellence in Major Incident and Problem Management.

    • LTIMindtree has a strong track record in Major Incident and Problem Management

    • I am impressed by the company's commitment to continuous improvement and innovation

    • I believe that my skills and experience align well with the opportunities at LTIMindtree

  • Answered by AI

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. TELL ME ABOUT YOURSELF

Interview Preparation Tips

Interview preparation tips for other job seekers - JUST BE YOURSELF

I applied via Campus Placement and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Basics about .Net and SQl server
  • Q2. What are triggers
  • Ans. 

    Triggers are database objects that automatically execute in response to certain events or changes in data.

    • Triggers are used to enforce business rules or data integrity.

    • They can be used to audit changes to data.

    • Triggers can be set to execute before or after an event, such as an insert, update, or delete operation.

    • They can be defined on tables, views, or schemas.

    • Examples of triggers include sending an email notification ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest. They prefer learnability over current knowledge

Skills evaluated in this interview

I appeared for an interview in Sep 2021.

Interview Questionnaire 

1 Question

  • Q1. About project?

Interview Preparation Tips

Interview preparation tips for other job seekers - The level of the interview was intermediate

Interview Questionnaire 

1 Question

  • Q1. Very basic java and react (mostly theory )

Interview Preparation Tips

Interview preparation tips for other job seekers - Average Joe can clear it

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normal introduction and basic topics

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice and good, very friendly

I applied via Naukri.com and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me a little about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask if they have any hesitations

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Wipro Major Incident and Problem Manager Salary
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₹9.8 L/yr - ₹10.9 L/yr
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