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I applied via LinkedIn and was interviewed before Sep 2023. There was 1 interview round.
My last experience was managing a team of customer service representatives in a busy call center.
Managed a team of customer service representatives
Worked in a busy call center environment
Handled customer escalations and resolved issues efficiently
Managed a team of customer service representatives and oversaw daily operations to ensure customer satisfaction.
Supervised and trained customer service staff
Handled escalated customer complaints and issues
Implemented new customer service strategies to improve efficiency
Monitored customer service metrics and performance
Collaborated with other departments to address customer needs
Seeking new challenges and opportunities for growth.
Desire for career advancement
Looking for new challenges
Seeking better work-life balance
Relocation to a new area
I have a proven track record of exceeding customer service expectations and leading successful teams.
I have X years of experience in customer service management
I have consistently met or exceeded customer satisfaction goals in my previous roles
I have successfully implemented new customer service strategies that have improved overall customer experience
I have strong leadership skills and have effectively managed and mot...
posted on 16 Sep 2024
I applied via LinkedIn and was interviewed before Sep 2023. There was 1 interview round.
Seeking new challenges and growth opportunities
Desire for career advancement
Looking for a new challenge
Seeking growth opportunities
Company restructuring led to role changes
I managed a team of customer service representatives and oversaw daily operations to ensure customer satisfaction.
Managed a team of customer service representatives
Oversaw daily operations to ensure efficiency
Implemented strategies to improve customer satisfaction
Handled escalated customer issues
I have a Bachelor's degree in Business Administration and 5 years of experience in customer service and operations management.
Bachelor's degree in Business Administration
5 years of experience in customer service and operations management
Strong communication and problem-solving skills
Experience in leading and training teams
Proficient in using CRM systems and data analysis tools
I applied via Approached by Company and was interviewed before Aug 2023. There were 2 interview rounds.
I am most proficient in Java.
Extensive experience in developing applications using Java
Strong understanding of object-oriented programming principles
Familiarity with popular Java frameworks like Spring and Hibernate
I would design a system using scalable architecture, efficient data storage, and optimized query processing.
Utilize a distributed database system like Cassandra or Hadoop for storing large volumes of data
Implement data partitioning and sharding to distribute the data across multiple servers
Use indexing and caching mechanisms to optimize query performance
Employ load balancing techniques to evenly distribute incoming req...
I applied via Company Website and was interviewed before Jan 2024. There was 1 interview round.
ABM Techno-Matrix Private Limited interview questions for popular designations
I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.
posted on 29 Jan 2025
I was interviewed before Jan 2024.
I applied via LinkedIn and was interviewed before Jul 2023. There was 1 interview round.
I remain calm, listen actively, empathize with the client, apologize if necessary, offer solutions, and follow up to ensure satisfaction.
Remain calm and composed
Listen actively to understand the client's concerns
Empathize with the client's emotions
Apologize if necessary, even if the issue is not your fault
Offer solutions to address the client's concerns
Follow up with the client to ensure their satisfaction
I applied via Approached by Company and was interviewed before Jul 2023. There were 2 interview rounds.
I applied via LinkedIn and was interviewed before Jul 2023. There was 1 interview round.
I want to work with ABM because of their reputation for innovation and commitment to excellence.
ABM has a strong reputation in the industry for innovation and excellence
I am impressed by ABM's commitment to providing high-quality services to clients
I believe working at ABM will provide me with opportunities for professional growth and development
I was interviewed before Jan 2024.
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The duration of ABM Techno-Matrix Private Limited interview process can vary, but typically it takes about less than 2 weeks to complete.
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