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ABM Techno-Matrix Private Limited Customer Support Executive Interview Questions and Answers

Updated 10 Aug 2024

ABM Techno-Matrix Private Limited Customer Support Executive Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your experience
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • 3 years of experience in customer support roles

    • Handled inquiries and resolved issues

    • Provided excellent customer service

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to learn something and grow in your career
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How many years of experiance you have

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How many years of Experiance
  • Ans. 

    I have 5 years of experience in customer support roles.

    • I have worked in customer support for 5 years.

    • I have experience handling customer queries and complaints.

    • I have developed strong communication and problem-solving skills in my 5 years of experience.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Your experiance

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to join

ABM Techno-Matrix Private Limited interview questions for designations

 Customer Service Executive

 (1)

 Customer Service Manager

 (1)

 Senior Support Engineer

 (1)

 Sales Executive

 (1)

 Customer Service and Operations Manager

 (1)

 Tele Marketing Executive

 (1)

 Executive Accountant

 (1)

 Associate Product Manager

 (1)

Interview questions from similar companies

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1.  What are Option Strict and Option Explicit? What are all the differences between Dispose and Finalize()? What is the difference between System.String and System.StringBuilder classes? What is Delegate? ...
  • Ans. 

    Answers to common interview questions for Software Engineer position

    • Option Strict and Option Explicit are compiler directives in VB.NET

    • Dispose() is used to release unmanaged resources while Finalize() is used for garbage collection

    • System.String is immutable while System.StringBuilder is mutable

    • Delegate is a type that represents a reference to a method

    • Value types store data directly while reference types store a referen...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - selection process-
1st round-online test(prpare all kind of logical, verbal, and .net related questions)
2nd round- technical round(prepare all .net interview questions,sql server questions, winforms, web api)
3rd round- hr discussion

I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Will be given Requirement to write code for Restraunt. Based on that have write code for delivering orders by delivery boys.

Round 2 - Technical 

(1 Question)

  • Q1. OOPS Concepts, Java Basics, Collections, MultiThreading

Interview Preparation Tips

Topics to prepare for LogiNext Solutions Software Engineer interview:
  • Java
  • OOPS
  • MySQL
  • Pattern Programming
Interview preparation tips for other job seekers - Focus on DSA and Logical Programming
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Coding Test 

15 objective questions related to basic DSA, OOPS

Round 2 - Technical 

(2 Questions)

  • Q1. Explain your one of the project , cross questions around project
  • Q2. OS, DBMS & One medium complex coding question
Round 3 - Technical 

(2 Questions)

  • Q1. Introduce yourself & explain your fav. project.
  • Q2. One coding question related to sorting & hashing, i have to share my screen and discuss all possible approaches & then write code for optimum approach.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Nuts and bolts game, to output date in a certain format, one SQL query

Round 2 - Technical 

(2 Questions)

  • Q1. Stacks and Queues
  • Q2. Linked lists, arrays, and many more basic fundamental Dsa questions.
Round 3 - Technical 

(2 Questions)

  • Q1. More about your resume projects.
  • Q2. Puzzles and reasoning is asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Try Puzzles on gfg, knows your projects that you have mentioned in your cv or resume, basic dsa is mostly asked with a focus on dbms.

I applied via Approached by Company and was interviewed in Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Assignment to develop a prototype

Round 3 - One-on-one 

(3 Questions)

  • Q1. Face to face questions
  • Q2. Java Question Technical & coding
  • Q3. Mongodb & Mysql Question
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. There wer four questions 1) wildcard pattern matching(leetcode) 2) cows and buffaloes(leetcode) 3) unix based cd directory 4) backtracking question
  • Q2. It was a resume based round for 45 min
Round 2 - Technical 

(1 Question)

  • Q1. It was a resume based round for 1 hr

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice leetcode medium to hard questions
Know your resume very well

ABM Techno-Matrix Private Limited Interview FAQs

How many rounds are there in ABM Techno-Matrix Private Limited Customer Support Executive interview?
ABM Techno-Matrix Private Limited interview process usually has 1 rounds. The most common rounds in the ABM Techno-Matrix Private Limited interview process are One-on-one Round and Technical.
What are the top questions asked in ABM Techno-Matrix Private Limited Customer Support Executive interview?

Some of the top questions asked at the ABM Techno-Matrix Private Limited Customer Support Executive interview -

  1. How many years of Experia...read more
  2. your experia...read more

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ABM Techno-Matrix Private Limited Customer Support Executive Interview Process

based on 4 interviews

1 Interview rounds

  • One-on-one Round
View more

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ABM Techno-Matrix Private Limited Customer Support Executive Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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