AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Filter interviews by
Clear (1)
ABM Techno-Matrix Private Limited Customer Service Manager Interview Questions and Answers
ABM Techno-Matrix Private Limited Customer Service Manager Interview Experiences
1 interview found
Anonymous
Selected
I applied via LinkedIn and was interviewed before Sep 2023. There was 1 interview round.
(4 Questions)
- Q1. What was your last experience
- Ans.
My last experience was managing a team of customer service representatives in a busy call center.
Managed a team of customer service representatives
Worked in a busy call center environment
Handled customer escalations and resolved issues efficiently
- Q2. Tell me about your previous job responsibility.
- Ans.
Managed a team of customer service representatives and oversaw daily operations to ensure customer satisfaction.
Supervised and trained customer service staff
Handled escalated customer complaints and issues
Implemented new customer service strategies to improve efficiency
Monitored customer service metrics and performance
Collaborated with other departments to address customer needs
- Q3. Why you left your last job
- Ans.
Seeking new challenges and opportunities for growth.
Desire for career advancement
Looking for new challenges
Seeking better work-life balance
Relocation to a new area
- Q4. Why we should give you this work
- Ans.
I have a proven track record of exceeding customer service expectations and leading successful teams.
I have X years of experience in customer service management
I have consistently met or exceeded customer satisfaction goals in my previous roles
I have successfully implemented new customer service strategies that have improved overall customer experience
I have strong leadership skills and have effectively managed and mot...
Top trending discussions
Interview questions from similar companies
I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About skills.
Interview Preparation Tips
I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.
(1 Question)
- Q1. CA Life Cycle, Mandatory & Voluntary CA
(1 Question)
- Q1. CA events, Business Analysis question
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Technical questions
- Q2. Be well prepared
- Q3. Keep it straight
- Q4. Accept if you don't know any answer. Do not give unnecessary story
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jun 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro, about last birthday
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Basic KYC AML
I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Technical questions on inventory procees
Interview Preparation Tips
I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Why are you looking for a change?
(1 Question)
- Q1. About process and total experience
Interview Preparation Tips
I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. Situation Based Basic formulas rolls and responsibilities
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.
(1 Question)
- Q1. Details of LOI, articles of UCP, scope of ISBP
(2 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
Interview Preparation Tips
ABM Techno-Matrix Private Limited Interview FAQs
Recently Viewed
INTERVIEWS
RNF Technologies
No Interviews
INTERVIEWS
ABM Techno-Matrix Private Limited
No Interviews
INTERVIEWS
ABM Techno-Matrix Private Limited
No Interviews
INTERVIEWS
RNF Technologies
No Interviews
INTERVIEWS
Right Advisors
No Interviews
INTERVIEWS
ABM Techno-Matrix Private Limited
No Interviews
INTERVIEWS
Royaloak Incorporation
No Interviews
INTERVIEWS
RNF Technologies
No Interviews
DESIGNATION
INTERVIEWS
ABM Techno-Matrix Private Limited
No Interviews
Tell us how to improve this page.
ABM Techno-Matrix Private Limited Interviews By Designations
- ABM Techno-Matrix Private Limited Customer Support Executive Interview Questions
- ABM Techno-Matrix Private Limited Customer Service Manager Interview Questions
- ABM Techno-Matrix Private Limited Software Developer Interview Questions
- ABM Techno-Matrix Private Limited Business Development Manager Interview Questions
- ABM Techno-Matrix Private Limited Sales Executive Interview Questions
- ABM Techno-Matrix Private Limited Customer Service Executive Interview Questions
- ABM Techno-Matrix Private Limited Sales Manager Interview Questions
- ABM Techno-Matrix Private Limited Area Sales Manager Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Show more
ABM Techno-Matrix Private Limited Customer Service Manager Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
|
Sales Executive
4
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Senior Software Developer
4
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Software Developer
3
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Support Executive
3
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Junior Support Executive
3
salaries
| ₹0 L/yr - ₹0 L/yr |
TCS
Infosys
HCLTech
Tech Mahindra
- Home >
- Interviews >
- ABM Techno-Matrix Private Limited Interview Questions >
- ABM Techno-Matrix Private Limited Customer Service Manager Interview Questions
