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ABM Techno-Matrix Private Limited Senior Telecalling Officer Interview Questions and Answers
Updated
8 Jul 2024
ABM Techno-Matrix Private Limited Senior Telecalling Officer Interview Experiences
1 interview found
Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed before Jul 2023. There was 1 interview round.
Round 1 - One-on-one
(2 Questions)
- Q1. Why we should provide you this job?
- Q2. How you can handle clients anger.
- Ans.
I remain calm, listen actively, empathize with the client, apologize if necessary, offer solutions, and follow up to ensure satisfaction.
Remain calm and composed
Listen actively to understand the client's concerns
Empathize with the client's emotions
Apologize if necessary, even if the issue is not your fault
Offer solutions to address the client's concerns
Follow up with the client to ensure their satisfaction
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Interview Preparation Tips
Interview preparation tips for other job seekers - good company to join, lots of opportunity to learn something, no lobby, no senior junior problem.
senior management is very cooprative
senior management is very cooprative
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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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ABM Techno-Matrix Private Limited Interview FAQs
How many rounds are there in ABM Techno-Matrix Private Limited Senior Telecalling Officer interview?
ABM Techno-Matrix Private Limited interview process usually has 1 rounds. The most common rounds in the ABM Techno-Matrix Private Limited interview process are One-on-one Round.
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