2 ABM Techno-Matrix Private Limited Senior Telecalling Officer Interview Questions & Answers | Complete Prep Guide 2025

ABM Techno-Matrix Private Limited Senior Telecalling Officer Interview Experiences

1 interview found

Senior Telecalling Officer Interview Questions & Answers

Anonymous

posted on 8 Jul 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via LinkedIn and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Why we should provide you this job?

Ans.

I have extensive experience in telecalling, strong communication skills, and a proven track record of exceeding targets.

I have X years of experience in telecalling, including roles where I consistently exceeded targets.
I possess strong communication skills, which are essential for effectively engaging with customers over the phone.
I am highly motivated and results-driven, always striving to achieve and surpass goals se...

Answered by AI

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Q2. How you can handle clients anger.

Ans.

I remain calm, listen actively, empathize with the client, apologize if necessary, offer solutions, and follow up to ensure satisfaction.

Remain calm and composed
Listen actively to understand the client's concerns
Empathize with the client's emotions
Apologize if necessary, even if the issue is not your fault
Offer solutions to address the client's concerns
Follow up with the client to ensure their satisfaction

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - good company to join, lots of opportunity to learn something, no lobby, no senior junior problem.
senior management is very cooprative

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Wipro

Anonymous

posted on 19 Sep 2020

I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire

6 Questions

Q1. Where do you want to see yourself after 5 years?

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Q2. What are your preferences?

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Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?

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Q4. What are your expectations?

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Q5. How do you want a corporate structure to be?

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Q6. Why did you leave your last company?

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Interview Preparation Tips

Interview preparation tips for other job seekers - Questions asked to a fresher I would expect those to be a friendly manner and allow him to speak what he can and not just the questions you ask.

Senior Associate Interview Questions & Answers

HCLTech

Sumit Kateria

posted on 21 Dec 2019

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. Regarding my previous experience

Add your answer

Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

Assistant Manager Interview Questions & Answers

HCLTech

Anonymous

posted on 11 Jun 2021

I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. About skills.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool always and focus towards your goal set.

Assistant Manager Interview Questions & Answers

TCS

Anonymous

posted on 29 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. CA Life Cycle, Mandatory & Voluntary CA

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. CA events, Business Analysis question

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, read about domain and get basic SQL knowledge

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Tech Mahindra

posted on 16 Mar 2022

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical

(1 Question)

Q1. About pointers and their types

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy one so we can take with only basic knowledge

Senior Associate Interview Questions & Answers

Wipro

Anonymous

posted on 13 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Group Discussion

Stand out among the crowd with out of the box ideas.

Round 2 - Technical

(2 Questions)

Q1. This includes analytical test

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Q2. It also includes typing test

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Round 3 - HR

(1 Question)

Q1. About yourself and background. Final thing to discuss was package and that's it.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Have faith in yourself and prepare yourself properly for the interview.

Assistant Manager Interview Questions & Answers

TCS

Anonymous

posted on 16 Dec 2021

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire

4 Questions

Q1. Technical questions

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Q2. Be well prepared

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Q3. Keep it straight

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Q4. Accept if you don't know any answer. Do not give unnecessary story

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Interview Preparation Tips

Interview preparation tips for other job seekers - Do not accept TCS job if they hire you as a contractor. There is no job security

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Infosys

Anonymous

posted on 13 Oct 2022

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. What is PoSc, LOSC physical inventory

Ans.

PoSc and LOSC physical inventory are methods of inventory management used in retail and manufacturing industries.

PoSc stands for Point of Sale physical inventory, which involves counting the inventory at the time of sale.
LOSC stands for Line of Sight physical inventory, which involves counting the inventory by visually inspecting it.
Both methods are used to ensure accurate inventory counts and prevent stockouts or over...

Answered by AI

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Q2. Replenishment, outbound process

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Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with existing projects you working or worked before

Senior Associate Interview Questions & Answers

Wipro

posted on 7 Jun 2022

I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself

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Q2. Why left previous organisation

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Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. And answer with eye contact

ABM Techno-Matrix Private Limited Interview FAQs

How many rounds are there in ABM Techno-Matrix Private Limited Senior Telecalling Officer interview?

ABM Techno-Matrix Private Limited interview process usually has 1 rounds. The most common rounds in the ABM Techno-Matrix Private Limited interview process are One-on-one Round.

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ABM Techno-Matrix Private Limited Senior Telecalling Officer Interview Questions and Answers

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ABM Techno-Matrix Private Limited Interview FAQs

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