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ABM Techno-Matrix Private Limited Customer Service and Operations Manager Interview Questions and Answers

Updated 16 Sep 2024

ABM Techno-Matrix Private Limited Customer Service and Operations Manager Interview Experiences

1 interview found

Customer Service and Operations Manager Interview Questions & Answers

user image Anonymous

posted on 16 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why you left the job
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a new challenge

    • Seeking growth opportunities

    • Company restructuring led to role changes

    • Answered by AI
    Add your answer
  • Q2. Tell me something about your previous roll
  • Ans. 

    I managed a team of customer service representatives and oversaw daily operations to ensure customer satisfaction.

    • Managed a team of customer service representatives

    • Oversaw daily operations to ensure efficiency

    • Implemented strategies to improve customer satisfaction

    • Handled escalated customer issues

    • Answered by AI
    Add your answer
  • Q3. Tell me about your qualification
  • Ans. 

    I have a Bachelor's degree in Business Administration and 5 years of experience in customer service and operations management.

    • Bachelor's degree in Business Administration

    • 5 years of experience in customer service and operations management

    • Strong communication and problem-solving skills

    • Experience in leading and training teams

    • Proficient in using CRM systems and data analysis tools

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with your actual job experience don't say any thing more than you have not done

Top trending discussions

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Interview Tips & Stories
2w
creamytaro
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works at
TCS
Advice for getting more calls from recruiters
Dear All, Currently, I am on notice period, only 45 days left for my last working day. I have been updating my resume with Keyskills and updating my profile in Naukri and LinkedIn. But I am not getting calls from the recruiters. Any tips or advice would be helpful 😊 Help me to get more calls
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Senior Manager Interview Questions & Answers

KDK Software user image Anonymous

posted on 16 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About Yourself with Work experience
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Job profile, salary expectations
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Customer Success Manager Interview Questions & Answers

Moveinsync Technology Solutions user image Sneha Sharma Shah

posted on 9 Nov 2023

Interview experience
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Good
Difficulty level
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Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Case study is received by HR, they want to see your problem solving skills.

Round 3 - One-on-one 

(2 Questions)

  • Q1. How good are you at handling escalations? Share you past experiences ?
    • Add your answer
  • Q2. What kind of clients have you handled in the past ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge in excel is must, loads of adhoc task in this profile, u should know ways to manage it

Software Engineer Interview Questions & Answers

LogiNext Solutions user image Anonymous

posted on 11 May 2022

I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Will be given Requirement to write code for Restraunt. Based on that have write code for delivering orders by delivery boys.

Round 2 - Technical 

(1 Question)

  • Q1. OOPS Concepts, Java Basics, Collections, MultiThreading
    • Add your answer

Interview Preparation Tips

Topics to prepare for LogiNext Solutions Software Engineer interview:
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  • OOPS
  • MySQL
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Interview preparation tips for other job seekers - Focus on DSA and Logical Programming

Software Engineer Interview Questions & Answers

Pratiti Technologies user image Anonymous

posted on 8 Nov 2019

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1.  What are Option Strict and Option Explicit? What are all the differences between Dispose and Finalize()? What is the difference between System.String and System.StringBuilder classes? What is Delegate? ...
  • Ans. 

    Answers to common interview questions for Software Engineer position

    • Option Strict and Option Explicit are compiler directives in VB.NET

    • Dispose() is used to release unmanaged resources while Finalize() is used for garbage collection

    • System.String is immutable while System.StringBuilder is mutable

    • Delegate is a type that represents a reference to a method

    • Value types store data directly while reference types store a referen...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - selection process-
1st round-online test(prpare all kind of logical, verbal, and .net related questions)
2nd round- technical round(prepare all .net interview questions,sql server questions, winforms, web api)
3rd round- hr discussion

Senior Software Engineer Interview Questions & Answers

Global Edge Software user image Anonymous

posted on 21 Aug 2021

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All related to project worked on wlan testing and networking concepts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall Good.
They gave taken 3 technical and 1hr round

Senior Software Engineer Interview Questions & Answers

Global Edge Software user image Anonymous

posted on 19 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Python program like print day, month and year from current date and fibonacci series
    • Add your answer
  • Q2. Bluetooth concept basics
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare only program and basic concepts

Software Engineer Interview Questions & Answers

Surya Software Systems user image Guruprasad H k

posted on 14 Mar 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

3 coding questions of moderate difficult

Round 3 - Technical 

(1 Question)

  • Q1. Coding questions asked in coding round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was quite easy.basic questions reagrding c and puzzles were asked.

Associate Software Engineer Interview Questions & Answers

Surya Software Systems user image Anonymous

posted on 11 Aug 2022

I applied via Campus Placement and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Coding Test 

Its was fully coding test using METTL platform in that there is only 1 session we need to attend having 6 questions all are Coding only. We don't need to complete all we can complete any of the question the time given was 1hr 30min in this i try to complete atleast 3 questions

Round 2 - Technical 

(1 Question)

  • Q1. In Technical interview they ask about Any programming language u prefer they will ask on that but most of java and paython is mandatory and more questions on java itself and about your project and all
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. In HR round self introduction and about project discussion and they ask what they want to know about u and u r way of thinking about job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its an good offer for Freshers. They are offering 7LPA and intership too with 10k stpnied

Software Engineer Interview Questions & Answers

Surya Software Systems user image Anonymous

posted on 17 Feb 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

It had 2 programming questions and 30 aptitude questions
it

Round 3 - Technical 

(2 Questions)

  • Q1. Introduce yourself, educational background
    • Add your answer
  • Q2. What languages are you familiar with
  • Ans. 

    I am familiar with several programming languages including Java, Python, and C++.

    • Proficient in Java and Python

    • Familiar with C++ and JavaScript

    • Experience with SQL and HTML/CSS

    • Comfortable with object-oriented programming and data structures

    • Continuously learning and exploring new languages and technologies

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I had one technical interview which went on for 45 mins. I couldnt clear this round, hence didnt go to the 2nd round. I was given one program and 3 aptittude questions and 3 puzzles
More about working at ABM Techno-Matrix Private Limited

ABM Techno-Matrix Private Limited Interview FAQs

How many rounds are there in ABM Techno-Matrix Private Limited Customer Service and Operations Manager interview?
ABM Techno-Matrix Private Limited interview process usually has 1 rounds. The most common rounds in the ABM Techno-Matrix Private Limited interview process are One-on-one Round.

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ABM Techno-Matrix Private Limited Customer Service and Operations Manager Interview Process

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ABM Techno-Matrix Private Limited Customer Service and Operations Manager Reviews and Ratings

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5.0/5

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