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Moveinsync Technology Solutions Customer Success Manager Interview Questions and Answers

Updated 9 Nov 2023

Moveinsync Technology Solutions Customer Success Manager Interview Experiences

1 interview found

Customer Success Manager Interview Questions & Answers

user image Sneha Sharma Shah

posted on 9 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Case study is received by HR, they want to see your problem solving skills.

Round 3 - One-on-one 

(2 Questions)

  • Q1. How good are you at handling escalations? Share you past experiences ?
  • Q2. What kind of clients have you handled in the past ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge in excel is must, loads of adhoc task in this profile, u should know ways to manage it

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is Balance sheet
  • Ans. 

    Balance sheet is a financial statement that shows a company's assets, liabilities, and shareholders' equity at a specific point in time.

    • It provides a snapshot of a company's financial position.

    • Assets are what the company owns, liabilities are what it owes, and shareholders' equity is the difference between the two.

    • The balance sheet follows the accounting equation: Assets = Liabilities + Shareholders' Equity.

    • It helps in...

  • Answered by AI
  • Q2. What is bond and types of bonds
  • Ans. 

    A bond is a fixed income investment where an investor loans money to an entity which borrows the funds for a defined period at a fixed interest rate.

    • Types of bonds include government bonds, corporate bonds, municipal bonds, and convertible bonds.

    • Government bonds are issued by governments to fund public spending.

    • Corporate bonds are issued by companies to raise capital for various purposes.

    • Municipal bonds are issued by l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good and I perform well in the interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2023. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

A fun filled "game based" test, where you had a target number on top of screen and then you had to burst some bubbles which had mathematical equations. So if the target number is 24, then you had to burst bubbles which had equations like '12 x 2' , '8 x 3' , '20+4', '48÷2' etc.
In another round, you also had to arrange the bricks 🧱 to fit into the space by changing the shape of bricks.
There were other aptitude tests also which tested your memory and reflex actions.
Total 9 different games.

After these 9 games, you need to give a psychometric tests that evaluates your personality. 5 questions x 7 rounds = Total 35 questions.

Round 3 - One-on-one 

(1 Question)

  • Q1. Questions based on your knowledge of project management and tools. 1. Introduce yourself 2. Explain your day to day life at work. 3. Difference between Agile and Waterfall. 4. Which ETL tools have you wor...
Round 4 - Technical 

(3 Questions)

  • Q1. 1. How many different types of API do you know about? 2. What's the difference between SOAP API and REST API?
  • Ans. 

    There are two main types of APIs - SOAP API and REST API.

    • SOAP API is a protocol-based API that uses XML for communication, while REST API is an architectural style that uses standard HTTP methods like GET, POST, PUT, DELETE.

    • SOAP API has a strict set of rules and standards, while REST API is more flexible and lightweight.

    • SOAP API requires more bandwidth and resources compared to REST API.

    • Examples of SOAP APIs include Sa...

  • Answered by AI
  • Q2. 3. If you reach out to a vendor for API integration, what information would you look for?
  • Ans. 

    Key information for API integration with a vendor

    • Vendor's API documentation

    • Authentication methods required

    • Rate limits and usage restrictions

    • Data formats supported (JSON, XML, etc.)

    • Error handling and response codes

    • Testing environment availability

  • Answered by AI
  • Q3. 4. What are the items in project contract? What factors would you include if you need to create a contract, so that client doesn't hold you for any legal issues?
  • Ans. 

    Items in a project contract and factors to prevent legal issues with clients.

    • Scope of work

    • Project timeline

    • Payment terms

    • Deliverables

    • Change management process

    • Termination clauses

    • Confidentiality agreements

    • Dispute resolution mechanisms

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. One on one round with Project head. He wanted to understand how a typical project is handled at my current organisation, right from sales handover to closure.
Round 6 - One-on-one 

(4 Questions)

  • Q1. Final round before the HR round, was conducted by Founder and CEO. 1. How does your goals and ambitions align with the job?
  • Q2. 2. Why do you want to become a Project manager and not a product manager?
  • Q3. 3. Why do you want to join Signzy? Are you aligned with the work and culture of Signzy?
  • Q4. 4. A strategy based question was asked to check the thought process. If the company is not doing well overall, and your top leadership have abandoned the company and I ask you to take a responsibility of D...
Round 7 - HR 

(1 Question)

  • Q1. 1. Resume review and details on each work experience. 2. Salary expectations and what will I do if I am offered a salary which is half of my current CTC? 3. Any offer in hand? 4. Joining date and any exi...

Interview Preparation Tips

Interview preparation tips for other job seekers - The process will take anywhere from 2 weeks to 5 weeks to finish after the initial calls. For the aptitude tests, play some brain games beforehand. Use a mobile to give the test as you can react much faster there.
For interviews, check the background of the interviewer on LinkedIn. Questions will asked based on their past experiences or technologies they have worked on. Be honest about your work and be confident.

Skills evaluated in this interview

I applied via Company Website and was interviewed before Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Guesstimate: Guess the number of vadapavs consumed in mumbai
  • Ans. 

    Approximately 18 million vadapavs are consumed in Mumbai every day.

    • Consider the population of Mumbai and the popularity of vadapav as a snack.

    • Estimate the number of street vendors selling vadapav in Mumbai.

    • Assume an average number of vadapavs sold per vendor per day.

    • Factor in the demand for vadapav during peak hours and festivals.

    • Consider the price of vadapav and its affordability for the common people.

    • Compare the cons...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, answer what you know, don't answer what you don't
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Sep 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Product Thinking Case Study
Round 2 - One-on-one 

(1 Question)

  • Q1. Product Strategy Case Study
Round 3 - Case Study 

AI impact on Cooking Case Study

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1.  What are Option Strict and Option Explicit? What are all the differences between Dispose and Finalize()? What is the difference between System.String and System.StringBuilder classes? What is Delegate? ...
  • Ans. 

    Answers to common interview questions for Software Engineer position

    • Option Strict and Option Explicit are compiler directives in VB.NET

    • Dispose() is used to release unmanaged resources while Finalize() is used for garbage collection

    • System.String is immutable while System.StringBuilder is mutable

    • Delegate is a type that represents a reference to a method

    • Value types store data directly while reference types store a referen...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - selection process-
1st round-online test(prpare all kind of logical, verbal, and .net related questions)
2nd round- technical round(prepare all .net interview questions,sql server questions, winforms, web api)
3rd round- hr discussion

I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Will be given Requirement to write code for Restraunt. Based on that have write code for delivering orders by delivery boys.

Round 2 - Technical 

(1 Question)

  • Q1. OOPS Concepts, Java Basics, Collections, MultiThreading

Interview Preparation Tips

Topics to prepare for LogiNext Solutions Software Engineer interview:
  • Java
  • OOPS
  • MySQL
  • Pattern Programming
Interview preparation tips for other job seekers - Focus on DSA and Logical Programming

I applied via Naukri.com and was interviewed before Sep 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Python program like print day, month and year from current date and fibonacci series
  • Q2. Bluetooth concept basics

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare only program and basic concepts

I applied via Approached by Company and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a combination of aptitude and react mcq questions.

Round 2 - Technical 

(2 Questions)

  • Q1. It was technical round where questions were mostly from JavaScript and a few on React (depends on individual’s experience). You might expect a array/string coding question as well. Example- To find the pai...
  • Q2. In JavaScript, there were code output questions, ES6 features, hoisting, closures, Arrow functions etc. Css and bootstrap responsiveness questions. All basic questions.
Round 3 - HR 

(6 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why are you looking for a change?
  • Q3. Share details of your previous job.
  • Q4. What are your salary expectations?
  • Q5. What is your family background?
  • Q6. If your location is far from the office (baner road), how would you commute daily? How will you manage once office resumes working from office.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on JavaScript es6 features, code output questions, and array/string data structure questions so that you can code it up if asked.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

20 questions aptitude

Round 2 - Technical 

(2 Questions)

  • Q1. DSA question to sort the array
  • Q2. Coding question to print all the prime numbers form 0 to n

Moveinsync Technology Solutions Interview FAQs

How many rounds are there in Moveinsync Technology Solutions Customer Success Manager interview?
Moveinsync Technology Solutions interview process usually has 3 rounds. The most common rounds in the Moveinsync Technology Solutions interview process are Resume Shortlist, Case Study and One-on-one Round.
How to prepare for Moveinsync Technology Solutions Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Moveinsync Technology Solutions. The most common topics and skills that interviewers at Moveinsync Technology Solutions expect are Client Relationship, Cross Selling, Client Handling, Client Retention and Customer Engagement.

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Moveinsync Technology Solutions Customer Success Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
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Moveinsync Technology Solutions Customer Success Manager Salary
based on 22 salaries
₹6 L/yr - ₹18 L/yr
20% less than the average Customer Success Manager Salary in India
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Moveinsync Technology Solutions Customer Success Manager Reviews and Ratings

based on 2 reviews

2.1/5

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1.2

Skill development

1.4

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4.7

Salary

1.2

Job security

1.2

Company culture

2.1

Promotions

1.2

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