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Moveinsync Technology Solutions Customer Success Manager Interview Questions and Answers

Updated 9 Nov 2023

Moveinsync Technology Solutions Customer Success Manager Interview Experiences

1 interview found

Customer Success Manager Interview Questions & Answers

user image Sneha Sharma Shah

posted on 9 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Case study is received by HR, they want to see your problem solving skills.

Round 3 - One-on-one 

(2 Questions)

  • Q1. How good are you at handling escalations? Share you past experiences ?
  • Q2. What kind of clients have you handled in the past ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge in excel is must, loads of adhoc task in this profile, u should know ways to manage it

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

They will give some questions about their products

Round 3 - Group Discussion 

Some IT related topic- Future of technology or something like that

Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself, What does a CSM do, Previous experience, Scenario based
Round 5 - HR 

(1 Question)

  • Q1. What work culture are you expecting? Ideal company processes etc
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Assignment 

General aptitude and business understanding

Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions around resume
  • Q2. Role play questions for sales
Round 3 - One-on-one 

(2 Questions)

  • Q1. Role play on sales acumen
  • Ans. 

    Demonstrate sales acumen in a role play scenario

    • Establish rapport with the customer

    • Identify customer needs and pain points

    • Present solutions that address customer needs

    • Handle objections effectively

    • Close the sale by asking for commitment

  • Answered by AI
  • Q2. Technical understanding

Interview Preparation Tips

Interview preparation tips for other job seekers - Need telco understanding
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

They will give some questions about their products

Round 3 - Group Discussion 

Some IT related topic- Future of technology or something like that

Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself, What does a CSM do, Previous experience, Scenario based
Round 5 - HR 

(1 Question)

  • Q1. What work culture are you expecting? Ideal company processes etc
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Assignment 

General aptitude and business understanding

Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions around resume
  • Q2. Role play questions for sales
Round 3 - One-on-one 

(2 Questions)

  • Q1. Role play on sales acumen
  • Ans. 

    Demonstrate sales acumen in a role play scenario

    • Establish rapport with the customer

    • Identify customer needs and pain points

    • Present solutions that address customer needs

    • Handle objections effectively

    • Close the sale by asking for commitment

  • Answered by AI
  • Q2. Technical understanding

Interview Preparation Tips

Interview preparation tips for other job seekers - Need telco understanding

Moveinsync Technology Solutions Interview FAQs

How many rounds are there in Moveinsync Technology Solutions Customer Success Manager interview?
Moveinsync Technology Solutions interview process usually has 3 rounds. The most common rounds in the Moveinsync Technology Solutions interview process are Resume Shortlist, Case Study and One-on-one Round.
How to prepare for Moveinsync Technology Solutions Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Moveinsync Technology Solutions. The most common topics and skills that interviewers at Moveinsync Technology Solutions expect are Client Relationship, Cross Selling, Client Handling, Client Retention and Customer Engagement.

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Moveinsync Technology Solutions Customer Success Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
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Moveinsync Technology Solutions Customer Success Manager Salary
based on 21 salaries
₹6 L/yr - ₹15 L/yr
26% less than the average Customer Success Manager Salary in India
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Moveinsync Technology Solutions Customer Success Manager Reviews and Ratings

based on 2 reviews

2.1/5

Rating in categories

1.2

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1.4

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4.7

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1.2

Job security

1.2

Company culture

2.1

Promotions

1.2

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