Moveinsync Technology Solutions Program Manager Interview Questions and Answers

Q1. How will you improve uber ride experience
Ans. 
By implementing features such as real-time driver ratings, personalized recommendations, and improved driver training programs.
• Implement real-time driver ratings to ensure quality service

• Offer personalized recommendations based on user preferences and past rides

• Enhance driver training programs to improve professionalism and customer service

• Introduce in-app feedback system for continuous improvement
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Q1. Tell me about your experience
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Q2. How would you reduce contact rate
Ans. 
To reduce contact rate, implement self-service options, improve website FAQs, and provide proactive communication.
• Implement self-service options such as chatbots or automated phone systems

• Improve website FAQs to address common customer inquiries

• Provide proactive communication through email or text alerts
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Reduce contact rates related to lost item

Multiple questions from cross-functional teams

Q1. One on one with hiring manager
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Case related to uber to be solved in 48 hours

Q1. Why uber and why this position
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Q2. Tell me an experience or a project that can speak to your expertise in this field
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Q3. Why are you interested in this field
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Q4. What do you think make you different
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Q5. What are you looking for
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Q1. Understanding on office commute
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Q2. Understanding of application base services
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Q3. About customer experiences
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Q4. Complaint resolution metric
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Q1. Salary discussion
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Q2. Notice period and relocation
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Q1. Difference between project and program management.
Ans. 
Project management focuses on managing individual projects, while program management involves coordinating multiple related projects to achieve strategic goals.
• Project management is temporary, with a defined start and end date.

• Program management is ongoing, with a focus on long-term strategic objectives.

• Project management deals with specific deliverables and outcomes.

• Program management involves managing interdependenci...read more
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Q1. Given example of two project current situation - asked which would you select and why.
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Q1. Majorly on resume pointers and questions on the work done till today
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Q1. Tell me about yourself
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Q2. I told my experience and education background
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Q3. Previous experience
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Q4. Basis question on accounting
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