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24/7 Customer Candidate Interview Questions and Answers

Updated 12 Dec 2019

24/7 Customer Candidate Interview Experiences

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Candidate Interview Questions & Answers

user image Anonymous

posted on 12 Dec 2019

I applied via Referral and was interviewed in Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Speak for 2 or 5 minutes just to check our communication skill and vocabulary of given words
  • Q2. Self introduction rounds and online assessment test
  • Q3. Finally oops round and documentation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confidence, don't overreact when interviewer throws question on you, be reliable, optimistic and be cool person whatever the rounds it be just handle with care

Interview questions from similar companies

Architect Interview Questions & Answers

Amdocs user image Puja Khandhedia

posted on 28 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - Technical 

(1 Question)

  • Q1. Micro services concept, cloud concept, batch processing
Round 2 - Technical 

(1 Question)

  • Q1. Kafka, spring batch , cloud best practices, containerization, Architectural principles,
Round 3 - One-on-one 

(1 Question)

  • Q1. Managerial Round No technical questions
Round 4 - HR 

(1 Question)

  • Q1. Salary, Work Policy
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain your App Archictecture
  • Ans. 

    Our app architecture follows a microservices approach, utilizing Docker containers and Kubernetes for scalability and flexibility.

    • Utilizes microservices architecture for modular and scalable development

    • Uses Docker containers for easy deployment and management

    • Leverages Kubernetes for orchestration and scaling

    • Implements RESTful APIs for communication between services

  • Answered by AI
  • Q2. Design Patterns

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2023. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Knowledge & thinking base

Round 3 - One-on-one 

(1 Question)

  • Q1. Individual fear is comfortable
  • Ans. 

    Individual fear can be comfortable due to familiarity and predictability.

    • Familiarity with fear can make it comfortable as it becomes a known entity

    • Predictability of fear can provide a sense of control and security

    • Some individuals may find comfort in their fears as it gives them a sense of identity or purpose

  • Answered by AI
Round 4 - Coding Test 

Transmitted messages

Round 5 - HR 

(1 Question)

  • Q1. Human resource responsible
Round 6 - Assignment 

Punctuation is most important

Round 7 - Technical 

(1 Question)

  • Q1. Planning, process, services all so technical

Interview Preparation Tips

Interview preparation tips for other job seekers - Most important for this job.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Case Study 

Was some abstract asked to complete it

Round 2 - One-on-one 

(1 Question)

  • Q1. Behavioral interview more focused on personality
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic qns were asked related to process
Round 2 - One-on-one 

(1 Question)

  • Q1. Direct one to one discussion
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. How to handle security in Kafka?
  • Ans. 

    Security in Kafka can be handled through authentication, authorization, encryption, and SSL/TLS.

    • Implement authentication mechanisms like SASL or SSL for secure communication between clients and brokers.

    • Set up ACLs (Access Control Lists) to control access to topics and resources.

    • Enable encryption using SSL/TLS to secure data in transit.

    • Use tools like Confluent Security Plugins for additional security features.

    • Regularly ...

  • Answered by AI
  • Q2. Benefits of Microservices?
  • Ans. 

    Microservices offer benefits such as scalability, flexibility, resilience, and easier maintenance.

    • Scalability: Microservices allow for individual components to be scaled independently, leading to better resource utilization.

    • Flexibility: Each microservice can be developed, deployed, and updated independently, allowing for more flexibility in the development process.

    • Resilience: If one microservice fails, it does not brin...

  • Answered by AI
  • Q3. Have you done any customisation in spring-boot?
  • Ans. 

    Yes, I have done customisation in spring-boot.

    • Implemented custom error handling by extending ResponseEntityExceptionHandler

    • Created custom annotations for validation

    • Configured custom logging using Logback

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. What is company status
  • Ans. 

    Company status refers to the legal and financial standing of a company.

    • It indicates whether a company is active or inactive.

    • It also reflects the financial health of the company.

    • Company status can be checked through government databases or credit reporting agencies.

    • Examples of company status include 'active', 'dissolved', 'suspended', and 'bankrupt'.

  • Answered by AI
  • Q2. On which software company work
  • Q3. How many employees are working in company
  • Ans. 

    The number of employees in the company is not available.

    • The exact number of employees is unknown.

    • The company does not disclose the employee count.

    • Employee count may vary over time.

    • Employee count can be obtained from the company's HR department.

  • Answered by AI
  • Q4. What is financial status of company
  • Ans. 

    The financial status of a company refers to its overall financial health and performance.

    • Financial status can be determined by analyzing financial statements such as balance sheets, income statements, and cash flow statements.

    • Key indicators of financial status include profitability, liquidity, solvency, and efficiency.

    • Profitability measures the company's ability to generate profits, while liquidity measures its ability...

  • Answered by AI
  • Q5. Finally knowing flexible of company
  • Q6. What kind of employee u need
  • Ans. 

    We need an employee who is detail-oriented, analytical, and has strong communication skills.

    • Detail-oriented: The employee should have a keen eye for accuracy and be able to spot errors or discrepancies in financial records.

    • Analytical: They should possess strong problem-solving skills and be able to analyze financial data to identify trends or patterns.

    • Strong communication skills: The employee should be able to effectiv...

  • Answered by AI
  • Q7. Company is in profit moto

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm fresher I didn't attend any interviews

Interview Questionnaire 

2 Questions

  • Q1. What is P&L account
  • Ans. 

    P&L account stands for Profit and Loss account. It is a financial statement that shows a company's revenues, expenses, and net income or loss over a specific period.

    • P&L account is also known as an income statement.

    • It shows the company's financial performance over a specific period.

    • Revenues and gains are listed on the credit side, while expenses and losses are listed on the debit side.

    • The difference between the two side...

  • Answered by AI
  • Q2. How it will benefit the company
  • Ans. 

    My expertise in accounting will benefit the company by ensuring accurate financial records and identifying areas for cost savings.

    • I will maintain accurate financial records to help the company make informed decisions

    • I will identify areas for cost savings and help the company reduce expenses

    • I will ensure compliance with financial regulations and minimize the risk of penalties

    • I will provide financial analysis and insight...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

What is Balance sheet

Round 3 - Group Discussion 

What is tha discussion problem and solution

Interview Preparation Tips

Topics to prepare for Automatic Data Processing (ADP) Accountant interview:
  • Financial Accounting
  • Economic development
  • Value for the customer service
  • Customer

24/7 Customer Interview FAQs

How to prepare for 24/7 Customer Candidate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are International Voice Process, UK Shift, US Shift and customer support.
What are the top questions asked in 24/7 Customer Candidate interview?

Some of the top questions asked at the 24/7 Customer Candidate interview -

  1. Speak for 2 or 5 minutes just to check our communication skill and vocabulary o...read more
  2. Finally oops round and documentati...read more

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