Teleperformance Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

Likes

To create a positive company process and learn from chat process reviews, consider these key strategies: 1. Establish Clear Objectives: Define what you want to achieve with your chat processes, such as improving customer satisfaction or reducing response times. 2. Gather Feedback: Regularly collect feedback from both customers and team members to identify pain points and areas for improvement. 3. Analyze Data: Use chat logs and metrics to assess performance, track trends, and identify successful strategies. 4. Implement Training: Provide ongoing training for chat representatives to enhance their skills, focusing on communication, problem-solving, and product knowledge. 5. Foster Collaboration: Encourage team collaboration to share insights and best practices from chat interactions. 6. Iterate and Adapt: Regularly review and refine processes based on feedback and data analysis to ensure continuous improvement. 7. Celebrate Successes: Recognize and reward achievements in the chat process to motivate your team and promote a positive work environment. By focusing on these elements, you can create an effective chat process that drives learning and improvement within your company.

Dislikes

...fatigue. Social isolation from friends and family who work traditional hours. 3. Low Salary: Financial stress makes it difficult to meet basic needs or save for the future. Low compensation can lead to dissatisfaction and decreased motivation. 4. Poor Work-Life Balance: Difficulty managing personal and professional responsibilities can lead to burnout. Limited time for self-care and leisure activities affects overall well-being. These factors can create a challenging work environment, impacting both employee morale and productivity. Addressing these issues is essential for fostering a healthier workplace.

Likes

Less salary but for people who like work life balance and like work from home it is good but these days they are asking to come to office once a month, ijp promotion is very lengthy and not too transparent

Dislikes

Mainly salary, and transparency in ijp's and promotion is there,

Likes

Fair treatment to all employees.only for freshers they can join

Dislikes

the salary is low for experience people also so don't waste the your time,effort and knowledge too by keeping in this organization and no one will tell anyone work properly and The management makes it hard to stay, even sitting on your station with a fake smile

Likes

Nothing is there to like. Just for the sake of money at this movement no benefits from company.

Dislikes

...ves , no sick leaves, Not providing atleast one unplanned leave in a month, Loss of pay even in case of emergencies and a candidate need to plan his leave atleast a month before If they need 2 planned leaves in a month. Worst vendor for Google.

Likes

No more positive.

Dislikes

...re requirement according to the process ,so they put hold and they revised the offer letter date accordingly terms and conditions salary will count from new date before that days will be wasted our travel expenses, valuable time all of that , and they didn't revealed actually process what about that in the interview,this is not fair 😕