IGT Solutions Customer Service Executive salaries in New Delhi (Updated 2025)

Likes

Just the salary on time.

Dislikes

Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.

Likes

...line TL and line QA and promise you will make you on paper but all these is lie. They deducted salary without any proper reason if you asked about deduction they will make any non sense excuses

Dislikes

There is nothing to be like , they'll force you to work on week off also and on working they will force to extend the shifts

Likes

Apart from Salary, Company will provide so many facilities like Retention, Cab facility and many more things

Dislikes

The management of some process is disgusting, If I am talking about IGT management it is wonderful but if I am taking about process management, I rate them 1 out of 5.

Likes

93% of IGT Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated IGT. it is a good company. The training part was amazing. Trainers were good and skilled. Management is good

Dislikes

Low salary, no incrementsManagement is very poor. Team leader and mangers are pressure to agent for overtime without payment. Leaves not approved on time

Likes

Nothing to like igt its too most worst company becuase of tl and manager hr .....in gurgaon ...suggent to not join this kind of stupid worst organization

Dislikes

Without reason hold salary and no one reply .if you ask then tell for the Salary deduction without reason . U cant expect support from any one management and senior . Senior comes with drink . Human resources not help. No one listen Unprofessionalism.