Freshworks Customer Service Manager Salaries by Employees (Updated 2025)

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₹7.2 Lakhs - ₹9.2 Lakhs

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Last Updated: 22 Jun 2022

Companies similar to Freshworks for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Manager Salary 4 - 21 years exp. (21 salaries)	₹2.9 L/yr - ₹12.6 L/yr 8% less
Infosys Customer Service Manager Salary 3 - 14 years exp. (4 salaries)	₹5 L/yr - ₹22 L/yr 57% more
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Wipro Customer Service Manager Salary 1 - 8 years exp. (8 salaries)	₹1.6 L/yr - ₹3.9 L/yr 68% less
Tech Mahindra Customer Service Manager Salary 1 - 14 years exp. (25 salaries)	₹2.1 L/yr - ₹7 L/yr 44% less
ICICI Lombard General Insurance Company Customer Service Manager Salary 0 - 12 years exp. (547 salaries)	₹1.7 L/yr - ₹9 L/yr 45% less

Customer Service Manager salary at Freshworks ranges between ₹7.2 Lakhs to ₹9.2 Lakhs per year. Salary estimates are based on 1 latest salaries received from various employees of Freshworks.

Similar Designation salaries in Freshworks

Customer Service Associate Salary

(AmbitionBox Estimate)

₹6.2 L/yr - ₹7.9 L/yr

Customer Service Executive Salary

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₹4.7 L/yr - ₹6 L/yr

Customer Care Executive Salary

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₹12.2 L/yr - ₹15.5 L/yr

Customer Support Associate Salary

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₹4.3 L/yr - ₹5.5 L/yr

Service Engineer Salary

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₹18.9 L/yr - ₹24.2 L/yr

Customer Support Executive Salary

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₹10.6 L/yr - ₹25 L/yr

Relationship Manager Salary

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₹2 L/yr - ₹2.5 L/yr

Sales Manager Salary

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₹26 L/yr - ₹48 L/yr

Senior Customer Service Executive Salary

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₹2.2 L/yr - ₹2.8 L/yr

Senior Associate Salary

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₹13.61 L/yr - ₹30 L/yr

Salary related reviews for Freshworks

Lead Business Analyst in Chennai

Full Time

Sales & Business Development Department

3.0

• posted on 08 Dec 2024

4.0

for Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Salary - Good

+2 more

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Job security - Bad

Manager in Bangalore / Bengaluru

Full Time

Consulting Department

1.0

• posted on 08 Nov 2024

2.0

for Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

Salary - Poor

+6 more

Senior Software Development Test Engineer in Chennai

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

Skill development - Good

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

Promotions - Poor

+1 more

Lead Software Engineer in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

3.0

• posted on 01 Jul 2024

3.0

for Salary and Benefits

Likes

Work-Life Balance, Salary on time.

Work-life balance - Excellent

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

Skill development - Poor

+2 more

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 May 2024

2.0

for Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

Job security - Excellent

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

Salary - Poor

+3 more

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Freshworks Customer Service Manager Salaries

Freshworks Customer Service Manager salary in India ranges between ₹7.2 Lakhs to ₹9.2 Lakhs. This is an estimate based on latest salaries received from employees of Freshworks.

Freshworks Customer Service Manager salaries in India

Companies similar to Freshworks for Customer Service Manager

Similar Designation salaries in Freshworks

Salary related reviews for Freshworks

Lead Business Analyst in Chennai

Manager in Bangalore / Bengaluru

Senior Software Development Test Engineer in Chennai

Lead Software Engineer in Hyderabad / Secunderabad

Customer Success Specialist in Chennai

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