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Freshworks

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3.5

based on 717 Reviews

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Freshworks Customer Care Executive salaries in India

Annual salary range
0 - 5 years exp.
₹12.2 Lakhs - ₹15.5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Avg. annual salary (AmbitionBox Estimate)
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This is an estimate of the average salary for this position. The actual salary may differ.
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Monthly In-hand Salary

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Last Updated: 15 Mar 2023

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Customer Care Executive salary at Freshworks ranges between ₹12.2 Lakhs to ₹15.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 2 latest salaries received from various employees of Freshworks.

Similar Designation salaries in Freshworks

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₹13.61 L/yr - ₹30 L/yr

Salary related reviews for Freshworks

Lead Software Engineer in Chennai

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 04 Feb 2025
4.0
 for  Salary and Benefits

Likes

Salary is good Remote work sometimes is flexible

  • Salary - Good

Dislikes

Not a good company and team members are not supportive Our feedback is not heard Old employees are preferred New employees are not treated well Managers are biased towards old employees No support from team members. If you ask question in a group you would be made to feel that you are not worth. Team members old emoloyees will project in such a way that you cannot work on your own without their support. By that way they gain their credits by putting us down. Your work is not appreciated they tell it is normal work But when you do a mistake it is magnified Less recognition Recent layoffs is worst. Why did they hire so many people and then fire stating redundant roles. If it's redudant they should not have hired people in the first place. Management does not plan well which made people lose their jobs.

read more
  • Skill development - Bad
    • +5 more

Lead Business Analyst in Chennai

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 08 Dec 2024
4.0
 for  Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

read more
  • Salary - Good
    • +2 more

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

read more
  • Job security - Bad

Manager in Bangalore / Bengaluru

Full Time

 · 

Consulting Department

1.0
  •  posted on 08 Nov 2024
2.0
 for  Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

read more
  • Salary - Poor
    • +6 more

Senior Software Development Test Engineer in Chennai

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 10 Oct 2024
3.0
 for  Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

read more
  • Skill development - Good

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

read more
  • Promotions - Poor
    • +1 more

Lead Software Engineer in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 01 Jul 2024
3.0
 for  Salary and Benefits

Likes

Work-Life Balance, Salary on time.

  • Work-life balance - Excellent

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

read more
  • Skill development - Poor
    • +2 more
see more salary related reviews

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Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
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Freshworks Customer Care Executive Salary FAQs

How the salary growth look like for a Customer Care Executive at Freshworks in India?
The salary growth for a Customer Care Executive at Freshworks depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at Freshworks:

Experience Average Salary Range
Fresher ₹2.7 Lakhs to ₹3.5 Lakhs per year
5 years ₹21.6 Lakhs to ₹27.6 Lakhs per year
and so on.

Tell us how to improve this page.

Freshworks Customer Care Executive salary in India ranges between ₹12.2 Lakhs to ₹15.5 Lakhs. This is an estimate based on latest salaries received from employees of Freshworks.