Freshworks Customer Support Associate Salaries by 2 Employees

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₹4.3 Lakhs - ₹5.5 Lakhs

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Last Updated: 15 Jun 2024

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Customer Support Associate salary at Freshworks ranges between ₹4.3 Lakhs to ₹5.5 Lakhs per year for employees with less than 1 year of experience. Salary estimates are based on 2 latest salaries received from various employees of Freshworks.

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Top skills at Freshworks for Customer Support Associate

SAN Javascript Account Management customer support SAAS Customer Engagement Machine Learning cisco Natural Language Processing HTML

Salary related reviews for Freshworks

Lead Business Analyst in Chennai

Full Time

Sales & Business Development Department

3.0

• posted on 08 Dec 2024

4.0

for Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Salary - Good

+2 more

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Job security - Bad

Manager in Bangalore / Bengaluru

Full Time

Consulting Department

1.0

• posted on 08 Nov 2024

2.0

for Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

Salary - Poor

+6 more

Senior Software Development Test Engineer in Chennai

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

Skill development - Good

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

Promotions - Poor

+1 more

Lead Software Engineer in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

3.0

• posted on 01 Jul 2024

3.0

for Salary and Benefits

Likes

Work-Life Balance, Salary on time.

Work-life balance - Excellent

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

Skill development - Poor

+2 more

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 May 2024

2.0

for Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

Job security - Excellent

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

Salary - Poor

+3 more

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Freshworks Customer Support Associate Salary FAQs

How the salary growth look like for a Customer Support Associate at Freshworks in India?

The salary growth for a Customer Support Associate at Freshworks depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at Freshworks:

Experience	Average Salary Range
Fresher	₹4.3 Lakhs to ₹5.5 Lakhs per year

and so on.

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Freshworks Customer Support Associate Salaries

Freshworks Customer Support Associate salary in India ranges between ₹4.3 Lakhs to ₹5.5 Lakhs. This is an estimate based on latest salaries received from employees of Freshworks.