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Freshworks

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3.5

based on 711 Reviews

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Freshworks Customer Service Associate salaries in India

Annual salary range
1 - 4 years exp.
₹6.2 Lakhs - ₹7.9 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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Last Updated: 29 Jul 2023

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Customer Service Associate salary at Freshworks ranges between ₹6.2 Lakhs to ₹7.9 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 2 latest salaries received from various employees of Freshworks.

Similar Designation salaries in Freshworks

Customer Support Associate Salary
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₹4.3 L/yr - ₹5.5 L/yr
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₹2 L/yr - ₹9.85 L/yr

Salary related reviews for Freshworks

3.0

Rated by 1 employees for salary & benefits

Lead Business Analyst in Chennai

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 08 Dec 2024
4.0
 for  Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

read more
  • Salary - Good
    • +2 more

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

read more
  • Job security - Bad

Manager in Bangalore / Bengaluru

Full Time

 · 

Consulting Department

1.0
  •  posted on 08 Nov 2024
2.0
 for  Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

read more
  • Salary - Poor
    • +6 more

Senior Software Development Test Engineer in Chennai

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 10 Oct 2024
3.0
 for  Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

read more
  • Skill development - Good

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

read more
  • Promotions - Poor
    • +1 more

Lead Software Engineer in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 01 Jul 2024
3.0
 for  Salary and Benefits

Likes

Work-Life Balance, Salary on time.

  • Work-life balance - Excellent

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

read more
  • Skill development - Poor
    • +2 more

Customer Success Specialist in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 May 2024
2.0
 for  Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

read more
  • Job security - Excellent

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

read more
  • Salary - Poor
    • +3 more
see more salary related reviews

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a manager - business analyst
Shifting from Bangalore to Hyderabad
I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts
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Freshworks Customer Service Associate Salary FAQs

How the salary growth look like for a Customer Service Associate at Freshworks in India?
The salary growth for a Customer Service Associate at Freshworks depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Freshworks:

Experience Average Salary Range
1 year ₹6.3 Lakhs to ₹8.0 Lakhs per year
4 years ₹6.1 Lakhs to ₹7.8 Lakhs per year
and so on.

Tell us how to improve this page.

Freshworks Customer Service Associate salary in India ranges between ₹6.2 Lakhs to ₹7.9 Lakhs. This is an estimate based on latest salaries received from employees of Freshworks.