Freshworks Customer Service Associate Salaries by 2 Employees (Updated 2025)

1 - 4 years exp.

₹6.2 Lakhs - ₹7.9 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 29 Jul 2023

Companies similar to Freshworks for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
LTIMindtree Customer Service Associate Salary 0 - 4 years exp. (8 salaries)	₹2.4 L/yr - ₹6.1 L/yr 38% less
TCS Customer Service Associate Salary 0 - 7 years exp. (193 salaries)	₹1.5 L/yr - ₹8 L/yr 55% less
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HCLTech Customer Service Associate Salary 0 - 3 years exp. (46 salaries)	₹1.4 L/yr - ₹4.5 L/yr 63% less
Wipro Customer Service Associate Salary 0 - 5 years exp. (332 salaries)	₹1.2 L/yr - ₹4.6 L/yr 59% less
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4k salaries)	₹1 L/yr - ₹5 L/yr 60% less	1 job opening
Mphasis Customer Service Associate Salary 1 - 10 years exp. (70 salaries)	₹1.8 L/yr - ₹4.3 L/yr 55% less
Amadeus Customer Service Associate Salary 0 - 1 year exp. (3 salaries)	₹2 L/yr - ₹7 L/yr 44% less
R Systems International Customer Service Associate Salary 2 - 4 years exp. (3 salaries)	₹2.7 L/yr - ₹3.5 L/yr 58% less
Cvent Customer Service Associate Salary 4 years exp. (3 salaries)	₹3.8 L/yr - ₹7.5 L/yr 27% less

Customer Service Associate salary at Freshworks ranges between ₹6.2 Lakhs to ₹7.9 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 2 latest salaries received from various employees of Freshworks.

Similar Designation salaries in Freshworks

Customer Support Associate Salary

(AmbitionBox Estimate)

₹4.3 L/yr - ₹5.5 L/yr

Customer Service Executive Salary

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₹4.7 L/yr - ₹6 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹7.2 L/yr - ₹9.2 L/yr

Customer Care Executive Salary

(AmbitionBox Estimate)

₹12.2 L/yr - ₹15.5 L/yr

Senior Associate Salary

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₹13.61 L/yr - ₹30 L/yr

Customer Support Executive Salary

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₹10.6 L/yr - ₹25 L/yr

Process Associate Salary

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₹4.1 L/yr - ₹5.2 L/yr

Senior Customer Service Executive Salary

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Service Engineer Salary

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Sales Executive Salary

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₹2 L/yr - ₹9.85 L/yr

Salary related reviews for Freshworks

3.0

Rated by 1 employees for salary & benefits

Lead Business Analyst in Chennai

Full Time

Sales & Business Development Department

3.0

• posted on 08 Dec 2024

4.0

for Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Salary - Good

+2 more

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Job security - Bad

Manager in Bangalore / Bengaluru

Full Time

Consulting Department

1.0

• posted on 08 Nov 2024

2.0

for Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

Salary - Poor

+6 more

Senior Software Development Test Engineer in Chennai

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

Skill development - Good

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

Promotions - Poor

+1 more

Lead Software Engineer in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

3.0

• posted on 01 Jul 2024

3.0

for Salary and Benefits

Likes

Work-Life Balance, Salary on time.

Work-life balance - Excellent

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

Skill development - Poor

+2 more

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 May 2024

2.0

for Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

Job security - Excellent

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

Salary - Poor

+3 more

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Request for Job Referral or Guidance

Hi , I hope you're doing well! I am fresher , and I am a 2024 BE(CSE) graduate currently looking for an entry-level position. I am skilled in Python, SQL, web technologies, and Django, and I’m eager to apply my knowledge in a professional setting. As a fresher, I am open to any role that will help me grow and learn. If you know of any job openings or can provide any referrals or guidance, I would greatly appreciate it. Thank you for your time . TCS Cognizant Kumaran Systems Zoho Infinite Computer Solutions AccentureVirtusa Consulting Services Oracle IBM Mphasis LTIMindtree Capgemini AVASOFT Genpact Maveric Systems Wipro HCLTech Hexaware Technologies Tech Mahindra StartupLanes Freshworks UST Intel Ramco Systems JPMorgan Chase & Co. #fresher#it#developer#hr

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Freshworks Customer Service Associate Salaries

Freshworks Customer Service Associate salary in India ranges between ₹6.2 Lakhs to ₹7.9 Lakhs. This is an estimate based on latest salaries received from employees of Freshworks.

Freshworks Customer Service Associate salaries in India

Companies similar to Freshworks for Customer Service Associate

Similar Designation salaries in Freshworks

Salary related reviews for Freshworks

Lead Business Analyst in Chennai

Manager in Bangalore / Bengaluru

Senior Software Development Test Engineer in Chennai

Lead Software Engineer in Hyderabad / Secunderabad

Customer Success Specialist in Chennai

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