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Firstsource Solutions Customer Support Representative salaries in India

Annual salary range
2 - 7 years exp.
₹1.8 Lakh - ₹3.6 Lakhs
Salary of majority employees
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17% less than the average Customer Support Representative Salary in BPO Companies for 2 - 7 years of experience

Interested in this particular role?

Last Updated: 5 Jul 2024

Companies similar to Firstsource Solutions for Customer Support Representative

Company name Avg Annual Salary Open Jobs
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₹1.3 L/yr - ₹4.6 L/yr

arrow icon 6% more
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₹2 L/yr - ₹3.8 L/yr

arrow icon 7% more
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₹1.7 L/yr - ₹4 L/yr

arrow icon 5% more
8 job openings
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₹1.7 L/yr - ₹3.5 L/yr

arrow icon 5% more
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₹2.6 L/yr - ₹4.6 L/yr

arrow icon 30% more
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₹1.8 L/yr - ₹5 L/yr

arrow icon 4% less
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₹2.1 L/yr - ₹3.6 L/yr

arrow icon 19% more
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₹3.1 L/yr - ₹4.6 L/yr

arrow icon 38% more
1 job opening
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₹1.1 L/yr - ₹2.5 L/yr

arrow icon 26% less
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₹2.7 L/yr - ₹4.5 L/yr

arrow icon 21% more
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HGS Customer Support Representative Salary

1 - 8 years exp. (6 salaries)

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₹1.8 L/yr - ₹2.7 L/yr

arrow icon 12% less
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₹2.9 L/yr - ₹3.3 L/yr

arrow icon 11% more
2 job openings
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₹2.9 L/yr - ₹3.1 L/yr

arrow icon 11% more
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₹3.6 L/yr - ₹4 L/yr

arrow icon 41% more
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₹2.2 L/yr - ₹4.1 L/yr

arrow icon 4% less
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WNS Customer Support Representative Salary

3 - 6 years exp. (3 salaries)

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₹2.5 L/yr - ₹6.5 L/yr

arrow icon 62% more
Customer Support Representative salary at Firstsource Solutions ranges between ₹1.8 Lakh to ₹3.6 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 11 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Support Representative

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Experience wise Firstsource Solutions Customer Support Representative salaries

Last Updated: 5 Jul 2024

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹1.7 L/yr - ₹2.1 L/yr
3 years  (3 salaries)

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₹2 L/yr - ₹2.2 L/yr
4 years (AmbitionBox Estimate)

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₹2.3 L/yr - ₹2.9 L/yr
5 years (AmbitionBox Estimate)

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₹2.6 L/yr - ₹3.3 L/yr
6 years (AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr
View all

Similar Designation salaries in Firstsource Solutions

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₹2 L/yr - ₹4.8 L/yr
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₹1.5 L/yr - ₹4.8 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹6 L/yr
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₹0.9 L/yr - ₹5 L/yr
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₹0.8 L/yr - ₹5 L/yr
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₹2 L/yr - ₹3.6 L/yr
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₹3 L/yr - ₹4 L/yr
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₹1.2 L/yr - ₹4.2 L/yr
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₹1.55 L/yr - ₹4.95 L/yr

Top skills at Firstsource Solutions for Customer Support Representative

Communication Skills Customer Service International Voice Process customer support international process Back Office Non Voice Process customer care voice process Customer Handling inbound voice process inbound Data Entry Telecom Calling

Salary related reviews for Firstsource Solutions

3.2

Rated by 4 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Mar 2025

4.0
 for  Salary and Benefits

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

read more
  • Salary - Good

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Other Department

3.0
  •  posted on 24 Jan 2025

4.0
 for  Salary and Benefits

Likes

Salary is good

  • Salary - Good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
  • +5 more
see more salary related reviews

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Firstsource Solutions Customer Support Representative Salary FAQs

What is the salary of Customer Support Representative at Firstsource Solutions ?
The average salary of a Customer Support Representative at Firstsource Solutions in India typically ranges from ₹1.8 Lakhs to ₹3.6 Lakhs per year, depending on experience (from 2 years to 7 years).

The top 10% of Customer Support Representative at Firstsource Solutions earn more than ₹3.6 Lakhs per year, and the top 1% earn over ₹3.6 Lakhs per year. Customer Support Representative Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Firstsource Solutions employees in India.
What is the estimated take home salary of a Customer Support Representative at Firstsource Solutions in India?
The estimated take-home salary of a Customer Support Representative at Firstsource Solutions in India typically ranges from ₹19,106 to ₹20,782 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹3.6 Lakhs per year for employees with experience ranging from 2 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Support Representative at Firstsource Solutions ?
To be a Customer Support Representative at Firstsource Solutions in india, the key skills required include:

  • - Communication Skills
  • - Customer Service
  • - International Voice Process
  • - customer support
  • - international process

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Firstsource Solutions for Customer Support Representative in India?
WNS ₹2.5 Lakhs to ₹6.5 Lakhs per year
VXI Global Solutions ₹3.6 Lakhs to ₹4.0 Lakhs per year
iEnergizer ₹3.1 Lakhs to ₹4.6 Lakhs per year
TTEC India ₹2.6 Lakhs to ₹4.6 Lakhs per year
Alorica ₹2.7 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.
What is the salary of a Customer Support Representative in companies similar to Firstsource Solutions in India?
The salary of a Customer Support Representative at companies similar to Firstsource Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IntouchCX ₹2.1 Lakhs to ₹3.6 Lakhs per year
TELUS Digital ₹2.9 Lakhs to ₹3.1 Lakhs per year
TaskUs ₹2.9 Lakhs to ₹3.3 Lakhs per year
Sykes Business Services Of India ₹2.0 Lakhs to ₹3.8 Lakhs per year
Concentrix Corporation ₹1.3 Lakhs to ₹4.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Support Representative at Firstsource Solutions in India?
The salary growth for a Customer Support Representative at Firstsource Solutions depends on factors such as experience, performance, and promotions. On average, a Customer Support Representative can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
2 years ₹1.7 Lakhs to ₹2.1 Lakhs per year
3 years ₹2.0 Lakhs to ₹2.2 Lakhs per year
4 years ₹2.3 Lakhs to ₹2.9 Lakhs per year
5 years ₹2.6 Lakhs to ₹3.3 Lakhs per year
and so on.

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Firstsource Solutions Customer Support Representative salary in India ranges between ₹1.8 Lakh to ₹3.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 11 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.