Premium Employer

i

This company page is being actively managed by iEnergizer Team. If you also belong to the team, you can get access from here

iEnergizer Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters (1)

1 iEnergizer Customer Support Representative Job

Customer Support Representative

1-3 years

New Delhi

1 vacancy

Customer Support Representative

iEnergizer

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

iEnergizer is a leading Business Process Outsourcing provider ( BPO ) of customer management solutions dedicated to delivering performance while actively supporting and advocating our client s brand. iEnergizer helps our Partners acquire, support, retain, and grow their markets by providing complete life-cycle customer support services. From sales to customer care, technical support and back-office services, iEnergizer provides client-centric solutions to a partner base that includes a number of Fortune 500 companies operating within different industry verticals including: Healthcare Payers and Providers, Banking, Financial Services, Insurance, Gaming, Publishing and Legal. We don t consider ourselves simply an outsourcing provider. We are a trusted partner who acts as an extension of our clients operations. iEnergizer provides our clients with high-quality service, while lowering operating costs in an innovative atmosphere that focuses on an exemplary customer experience, combined with continuous improvements in key business impacts. Being a mid-sized company enables us to offer clients the best of both worlds the resources to provide a scalable environment, combined with an infrastructure that allows us to remain nimble and customer-focused.

The Role

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong team player who can manage multiple stakeholders
  • You are adaptable and thrive in changing environments
  • You possess strong analytical skills and are comfortable dealing with numerical data

Whats on Offer

  • Fantastic work culture
  • Attractive Salary Benefits
  • Opportunity within a company with a solid track record of performance

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support Representative roles with real interview advice

What Customer Support Representative at iEnergizer are saying

4.5
 Rating based on 6 Customer Support Representative reviews

Likes

Working ambience

  • Salary - Good
  • +6 more
Dislikes

Nothing as of now

Read 6 Customer Support Representative reviews

Customer Support Representative salary at iEnergizer

reported by 6 employees with 1-3 years exp.
Lock Unlock
₹3.1 L/yr - ₹5.2 L/yr
15% more than the average Customer Support Representative Salary in India
View more details

What iEnergizer employees are saying about work life

based on 22.6k employees
87%
76%
87%
69%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

iEnergizer Benefits

Submitted by Company
Supportive Work Environment
Flexible Shift Hours
Performance Based Bonuses and Incentives
Comprehensive Healthcare Coverage
Submitted by Employees
Cafeteria
Job Training
Soft Skill Training
Health Insurance
Work From Home
Gymnasium +6 more
View more benefits

Compare iEnergizer with

Genpact

3.8
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Cognizant

3.7
Compare

Accenture

3.8
Compare

IBM

4.0
Compare

Capgemini

3.7
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

WNS

3.4
Compare

Infosys BPM

3.6
Compare

Conneqt Business Solutions

3.7
Compare

HGS

3.8
Compare

Omega Healthcare

3.7
Compare

Firstsource Solutions

3.7
Compare

R1 RCM

3.9
Compare

Conduent

3.5
Compare

Similar Jobs for you

Customer Support Representative at Teleperformance (TP)

Jaipur

1-6 Yrs

₹ 1-4.75 LPA

Customer Support Representative at SmartRent

Hyderabad / Secunderabad

0-2 Yrs

₹ 1-3 LPA

Customer Support Representative at SmartRent

Hyderabad / Secunderabad

0-3 Yrs

₹ 3-6 LPA

Customer Support Representative at Shilpi Computers Private Limited

New Delhi

0-3 Yrs

₹ 1-4 LPA

Customer Development Representative at SnapRoute

Thiruvananthapuram

0-2 Yrs

₹ 2-4 LPA

Operations Professional at DC Consultants

Mumbai

0-3 Yrs

₹ 2-3 LPA

Customer Support Representative at Rhysley

Faridabad

2-5 Yrs

₹ 2-3 LPA

Back Office Support at THE STEEFO GROUP

Ahmedabad

1-6 Yrs

₹ 3-8 LPA

Sales Support Executive at Black Rose Industries

Chennai, Kancheepuram + 1

2-6 Yrs

₹ 2-4 LPA

Customer Service Representative at BP INCORPORATE INTERNATIONAL.

Pune

0-3 Yrs

₹ 4-7 LPA

iEnergizer Noida Office Location

View all
Noida Office
Headquarter
A-37, Block A, Sector 60, Noida, Uttar Pradesh 201301 Noida
201301

Customer Support Representative

1-3 Yrs

New Delhi

1mon ago·via naukri.com

Recently Viewed

DESIGNATION

Trainer

Jaipur

211 salaries

JOBS

Globocom Infotech

2 jobs

JOBS

Talview

8 jobs

SALARIES

Foundever

Senior Financial Analyst

unlock blur L/yr

(6 salaries)

SALARIES

Teleperformance

SALARIES

Teleperformance

SALARIES

Teleperformance

SALARIES

Teleperformance

SALARIES

Dr. Reddy's Foundation

SALARIES

Teleperformance

Similar Designation Jobs in Ienergizer

Customer Support Representative Jobs in Other Companies

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent