Firstsource Solutions Hyderabad / Secunderabad Customer Service Associate Salaries by 40+ Employees (Updated 2025)

0 - 4 years exp.

₹1.7 Lakh - ₹5 Lakhs

Salary of majority employees

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At par with the average Customer Service Associate Salary in BPO Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 0 - 4 years exp. (26 salaries)	Unlock ₹1.7 L/yr - ₹5 L/yr
Healthcare & Life Sciences Customer Service Associate Salary 0 - 1 year exp. (AmbitionBox Estimate)	Unlock ₹2.9 L/yr - ₹3.2 L/yr
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BFSI, Investments & Trading Customer Service Associate Salary Fresher (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹3.2 L/yr
Engineering - Software & QA Customer Service Associate Salary 1 year exp. (AmbitionBox Estimate)	Unlock ₹2.2 L/yr - ₹3 L/yr
Human Resources Customer Service Associate Salary Fresher (AmbitionBox Estimate)	Unlock ₹2.9 L/yr - ₹3.6 L/yr

Last Updated: 28 Feb 2025

Companies similar to Firstsource Solutions for Customer Service Associate in Hyderabad / Secunderabad

Firstsource Solutions Customer Service Associate Salary

0 - 4 years exp. (40 salaries)

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₹1.7 L/yr - ₹5 L/yr

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Associate Salary 0 - 7 years exp. (31 salaries)	Unlock ₹2 L/yr - ₹4.2 L/yr 6% more
Wipro Customer Service Associate Salary 0 - 6 years exp. (39 salaries)	Unlock ₹1.4 L/yr - ₹4 L/yr 7% less
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Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (570 salaries)	Unlock ₹1 L/yr - ₹7.5 L/yr 1% less	1 job opening
Genpact Customer Service Associate Salary 0 - 5 years exp. (59 salaries)	Unlock ₹1.5 L/yr - ₹4.3 L/yr At par	9 job openings
Accenture Customer Service Associate Salary 0 - 7 years exp. (221 salaries)	Unlock ₹2 L/yr - ₹7 L/yr 51% more	12 job openings
Cognizant Customer Service Associate Salary 1 - 5 years exp. (8 salaries)	Unlock ₹2 L/yr - ₹5 L/yr 2% more
Teleperformance Customer Service Associate Salary 0 - 8 years exp. (426 salaries)	Unlock ₹1 L/yr - ₹5.4 L/yr 5% less	5 job openings
Conneqt Business Solutions Customer Service Associate Salary 0 - 6 years exp. (330 salaries)	Unlock ₹1.1 L/yr - ₹4 L/yr 22% less
Foundever Customer Service Associate Salary 0 - 5 years exp. (122 salaries)	Unlock ₹1.3 L/yr - ₹5.5 L/yr 7% less
IntouchCX Customer Service Associate Salary 0 - 3 years exp. (87 salaries)	Unlock ₹1.8 L/yr - ₹4 L/yr 4% less	2 job openings
Concentrix Corporation Customer Service Associate Salary 0 - 6 years exp. (44 salaries)	Unlock ₹1.8 L/yr - ₹5 L/yr 16% more
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Altruist Technologies Customer Service Associate Salary 0 - 6 years exp. (31 salaries)	Unlock ₹1.1 L/yr - ₹5 L/yr 16% less
HGS Customer Service Associate Salary 0 - 3 years exp. (4 salaries)	Unlock ₹2 L/yr - ₹3.5 L/yr 20% less

Customer Service Associate salary at Firstsource Solutions ranges between ₹1.7 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 40 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Service Associate in Hyderabad / Secunderabad

1w ago

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8 months exp.

2w ago

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5 months exp.

2w ago

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1 year exp.

1mo ago

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1 year exp.

1mo ago

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3 years exp.

1mo ago

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4 years exp.

1mo ago

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5 months exp.

2mo ago

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2 months exp.

2mo ago

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6 months exp.

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1 year exp.

Experience wise Firstsource Solutions Customer Service Associate salaries in Hyderabad / Secunderabad

Last Updated: 28 Feb 2025

Experience	Avg Annual Salary
Fresher (13 salaries)	Unlock ₹2 L/yr - ₹5 L/yr
1 year (15 salaries)	Unlock ₹1.7 L/yr - ₹3.4 L/yr
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2 years (6 salaries)	Unlock ₹1.9 L/yr - ₹5.4 L/yr
3 years (5 salaries)	Unlock ₹1.7 L/yr - ₹4.5 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹1.3 L/yr - ₹4 L/yr

From

Customer Service Associate

₹

Lakhs/yr

0 - 4 years exp.

Manager

₹

Lakhs/yr

3 - 18 years exp.

Customer Service Associate

0 - 4 years exp.

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Team Lead

2 - 13 years exp.

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128% hike

Assistant Manager

1 - 17 years exp.

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67% hike

From

View 4 more levels

Customer Service Associate

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0 - 4 years exp.

Deputy General Manager

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9 - 21 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Salary related reviews for Firstsource Solutions

3.2

Rated by 9 employees for salary & benefits

Customer Service Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Jun 2024

1.0

for Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

Salary - Bad

+6 more

Customer Service Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Dec 2024

1.0

for Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

Salary - Bad

+5 more

Customer Service Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 21 Mar 2023

3.0

for Salary and Benefits

Likes

Overall its a good company to start off your career with. Work culture is fun but really depends on which process you work with. Not too much of a load though. Satisfied with my time there with few ups and down which is still normal given the epidemic.

Skill development - Good

+4 more

Dislikes

Most importantly it's about the salary offered which is not so competent. Incentives are process driven so don't always compensate for that. Appraisals and promotions depend on your performance and other external factors.

Customer Service Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 13 Oct 2021

4.0

for Salary and Benefits

Likes

I Loved the culture and ambience of the Working environment, you have the job security and that's for sure. Teammates are supportive, Not Every TC is Good.

Salary - Good

+4 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Thw salary is not that decent also the career growth is too slow.

Customer Service Associate in Gandhinagar

Full Time

Bpo Department

1.0

• posted on 03 Mar 2020

1.0

for Salary and Benefits

Likes

Fsl are work is very easily and comfortable but salary is very low in old associate no incriment and not pramotion very partiality under in process and head department not satisfied for HR department

Job security - Good

Dislikes

Environment is very best in companies aria

Salary - Bad

+3 more

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Salary Discussions, Hike & Promotions

2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Firstsource Solutions Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Firstsource Solutions Hyderabad / Secunderabad?

Customer Service Associate salary at Firstsource Solutions in Hyderabad / Secunderabad ranges between ₹1.7 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 1% more than the average Customer Service Associate Salary in India. Salary estimates are based on 40 latest salaries received from various employees of Firstsource Solutions Hyderabad / Secunderabad.

How does the salary of a Customer Service Associate at Firstsource Solutions Hyderabad / Secunderabad compare with the average salary range for this job?

The average salary of a Customer Service Associate at Firstsource Solutions is 1% more than the average salary of a Customer Service Associate in Hyderabad / Secunderabad. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Associate at Firstsource Solutions?

Customer Service, Communication Skills, international bpo, customer support and International Voice Process are some of the popular skills required to work as a Customer Service Associate at Firstsource Solutions Hyderabad / Secunderabad.

Which similar companies are paying more than Firstsource Solutions to a Customer Service Associate in Hyderabad / Secunderabad?

Accenture Customer Service Associate Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
Concentrix Corporation Customer Service Associate Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year
TCS Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.2 Lakhs per year
Cognizant Customer Service Associate Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
Genpact Customer Service Associate Salary - ₹1.5 Lakhs to ₹4.3 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Firstsource Solutions in Hyderabad / Secunderabad?

Tech Mahindra Customer Service Associate Salary - ₹1.0 Lakhs to ₹7.5 Lakhs per year
IntouchCX Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year
Teleperformance Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.4 Lakhs per year
Foundever Customer Service Associate Salary - ₹1.3 Lakhs to ₹5.5 Lakhs per year
Wipro Customer Service Associate Salary - ₹1.4 Lakhs to ₹4.0 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Firstsource Solutions in Hyderabad / Secunderabad?

The estimated take-home salary of a Customer Service Associate at Firstsource Solutions ranges between ₹21,520 per month to ₹23,011 per month in Hyderabad / Secunderabad. The take-home salary calculation is based on the average Firstsource Solutions Customer Service Associate salary in India which ranges between ₹1.7 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Firstsource Solutions in Hyderabad / Secunderabad?

According to AmbitionBox, 43% of the Firstsource Solutions Customer Service Associates in Hyderabad / Secunderabad reported a notice period of 2 Months, 40% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 35 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Customer Service Associate Salaries in Hyderabad / Secunderabad

Firstsource Solutions Customer Service Associate salary in Hyderabad / Secunderabad ranges between ₹1.7 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 40 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

Firstsource Solutions Customer Service Associate salaries in Hyderabad / Secunderabad (Updated 2025)

Companies similar to Firstsource Solutions for Customer Service Associate in Hyderabad / Secunderabad

Latest annual salaries shared by Firstsource Solutions Customer Service Associate in Hyderabad / Secunderabad

Experience wise Firstsource Solutions Customer Service Associate salaries in Hyderabad / Secunderabad

Similar Designation salaries in Firstsource Solutions

Top skills at Firstsource Solutions for Customer Service Associate

Salary related reviews for Firstsource Solutions

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Firstsource Solutions Customer Service Associate Salary FAQs

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