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WNS Customer Service Executive Reviews

based on 62 reviews
Updated 23 Nov, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.2

Skill development

3.2

Work-Life balance

3.2

Job Security

3.0

Work Satisfaction

3.0

Company culture

2.8

Salary & Benefits

2.5

Promotions/Appraisal

Top Mentions in WNS Customer Service Executive Reviews

62 reviews found

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People also ask about WNS's Customer Service Executives

How is WNS to work for?
WNS is rated 3.2 out of 5, based on 62 reviews by employees on AmbitionBox. WNS is known for Skill development which is rated at the top and given a rating of 3.2. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at WNS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at WNS?
According to AmbitionBox ratings, WNS employees rate its salary and benefits as 2.8 out of 5. You can know more about WNS Salaries at AmbitionBox
How is the work culture at WNS?
Work culture is rated 3.0 at WNS by 62 employees. While job security is rated 3.2 and work-life balance is rated 3.2 at WNS. Read detailed reviews by employees of WNS on AmbitionBox.

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Gender Based Ratings for WNS Customer Service Executive

based on 59 reviews
3.3
Rated by 16 Women

Rated 3.9 for Job Security and 3.3 for Skill Development

women
3.2
Rated by 43 Men

Rated 3.3 for Work-Life Balance and 3.2 for Skill Development

men

Working Days for WNS Customer Service Executive

based on 62 reviews
Rotational Shift
45%
Monday to Friday
41%
Monday to Saturday
10%
Alternate Saturday off
2%
Other
2%

Work Timings for WNS Customer Service Executive

based on 62 reviews
Flexible timing
Strict (12.30pm - 9.30pm)
Strict (1.30pm - 10.30pm)
65%
6%
6%
23% employees reported other strict timings

Shift Timings for WNS Customer Service Executive

based on 62 reviews
Day shift
Night shift
85%
15%

Business Travel for WNS Customer Service Executive

based on 62 reviews
No travel
68%
Within city
29%
Within the city
3%
WNS Customer Service Executive Salary
based on 189 salaries
₹1.1 L/yr - ₹6.5 L/yr
23% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
6 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
4 total responses
+4 more benefits
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