Wipro is rated
3.3 out of 5 stars on
AmbitionBox, based on 13 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Wipro is rated
3.3 out of 5 stars on
AmbitionBox, based on 13 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Wipro Senior Customer Service Associate Reviews
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13 reviews found
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Popular
Senior Customer Service Associate in
Kolkata
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Apr 2022
Likes
Job security and campus is beautiful
Dislikes
Biased Management , career growth, salary structure is far lower than market standards, kpi policies targeted at employee exploitation specially for agents , work culture needs improvement, zero efforts on employee retention and development
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
New Delhi
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 Dec 2024
Likes
You will not get fired easily so job security is surely there. Obviously they are not paying you enough so the work load is not that much as well.
Dislikes
Wipro as a brand should provide more compensation.
Here in some teams, the environment is fine but mostly company politics is there.
It does not depend how dedicatedly you are working, but person with referrals from seniors authority will get the hike.
I don't know about other teams but I experienced I had and my friends are having,it's not right.
People are missing their pay and no one is taking accountability for that....Read More
Wipro is worth company I worked with no job security and also one of the less paid company as even small company pay very well in comparison to wipro
Work Details
Nothing special about wipro
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Aug 2019
Likes
Good to work under pressure
Dislikes
Job security
Work Details
Very nice
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2018
Likes
Happening work environment, good people around, maintaining good rapport with colleagues, level 2 seniors , managers. Best transport service, wonderful process undertaken. Thumbs up.
Dislikes
Dislikes are few as in the payroll, very low as compared to other airline process, no growth prospect.
Work Details
I literlly enjoy my work, talking to stangers helping them and getting appreciated by them was all time what I needed, thats exactly what I got here, working with wipro bps. Singapore airlines ticketing and reservations is one of the easiest proces I feel
People also ask about Wipro's Senior Customer Service Associates
How is Wipro to work for?
Wipro is rated 3.3 out of 5, based on 13 reviews by employees on AmbitionBox.
Wipro is known for Job Security which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Wipro read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Wipro?
According to AmbitionBox ratings, Wipro employees rate its salary and benefits as 2.7 out of 5. You can know more about Wipro Salaries at AmbitionBox
How is the work culture at Wipro?
Work culture is rated 3.3 at Wipro by 13 employees. While job security is rated 4.4 and work-life balance is rated 3.3 at Wipro. Read detailed reviews by employees of Wipro on AmbitionBox.
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