_VOIS Senior Customer Service Executive Reviews

Likes

All good. I am new to this organisation, just joined 3 months back. So I am not sure about appraisal and ratings.

Dislikes

Can provide Work Integrated Learning Programs. And company should sponsor for technical global certifications.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Culture, benefits.

Dislikes

No such work-life balance thing left in company, very very very micromanagement from management, no good hike (most of the cases 2-5%). Don’t need to think about promotions, no promotions. Working hours flexible but flexibility means start early level very late even midnight.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life Balance

Dislikes

First they will hire you post that they will do micro management then will do PIP and will terminate you with in 6 months. Very poor Management.No planning. No Respect for Employees.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Best part of working in Vodafone is that we were not required to go to office, just once or twice in a month office visit was fine also salary provided was also very good.

Dislikes

No learning, rotational shifts including night shifts, everyday used to work for 10+ hours and working during weekends also

Work Details

Work policy: Going to office once or twice in a month

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Totally biased culture,people here dont know how to talk rude behaviour, along with dirty politics.

Dislikes

Biasness at its peak . People dont know how to talk to women employee and ecen women employee who is heading the women in technology is one of the worst women i have ever met in my entire life

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Wlb is there.

Dislikes

Other than work life balance literally didn't find anything good here. People are unprofessional. Learning is next to nothing if you are looking for growth. No scope for onsite. Projects have people who want just a paycheck and nothing else who have been here for over a decade which is making this place toxic. People are so nosy about other people's personal lives . New technology is next to nothing. Also they will hire people with one skill and move them to a completely new technology without discussing....Read More

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Likes

Dislikes

Likes

Nothing

Dislikes

No Good Technologies to work on. All Old technologies are used. All support work No Training provided Lots of Office Politics and Baised Managers No Promotions and Appraisals

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good.

Dislikes

This company prefers to hire outsiders for higher positions with bigger salaries, even when existing employees have the same experience and more skills set. No growth opportunities for loyal employees—very disappointing!

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Only good thing is ignorance management, they ignore your development, skill set and speciality. And give any work. And you can ignore there work and injoy the life. If you have this skill you can injoy work life balance. Otherwise there is nothing like this company.

Dislikes

There is nothing about agile or sdlc following. Management have only mouth to give work and shouting. They are not having capabilities to give you required software and hardware which recommended to work. With less hardware (RAM and harddisk) you need to complete your work and show 8hr per day productive. Then you can understand what is work life balance. Salary and promotion: you will compare with person who having three time RAM , performance of RAM and CP dicide your hike and pramotion. Skill and development: company is still using word document and excel sheet. You can develop yourself with this editing skills....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

good culture, open discussions

Dislikes

Uncertainity in direction for growth, Lack of clear vision and decision making by leadership, HR favoured increments and promotions

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

nothing

Dislikes

Career Destroying Experience at VOIS VOIS is an absolute nightmare for any aspiring professional. They engage in unethical and predatory practices that can severely damage your career. # Fraudulent Hiring and Baseless Accusations: Despite explicitly informing them about previous employment's lack of PF contributions during the interview process, they will hire. After a few months, they initiated a BGV and falsely accused for using fraudulent practices to secure a job. # Extortionate FNF Settlement: During the FNF settlement process, VOIS demanded an exorbitant sum of money to release Relieving letter. This blatant extortion tactic left me with no choice but to comply, further impacting my financial stability. # Inhumane HR and Management: The HR and managerial staff at VOIS are some of the worst individuals ever encountered. They lack empathy, professionalism, and basic human decency. Their behaviour is abusive and detrimental to employee morale and well-being. *** I strongly advise anyone considering employment at VOIS to steer clear. Their unethical practices and toxic work environment will undoubtedly have a negative impact on your career anf mental health....Read More

Likes

There will be job security and work life balance is also there. Policies are very good. No work load because they hire people more than required.

Dislikes

There are many employees in vois who even don't know some basic stuff like windows functioning, basics of ms excel. I was working there since 2017, I did join the company with campus recruitment drive. After 4 years I was expecting raise in package and designation but there wasn't any as expected. At that time some new experienced people joined my team with very high package who even don't know anything about the work that they have to do even telling them the same thing 3 4 times. This really discourage someone who is already working in organisation for years with same package but with more tasks and responsibilities and new joinees are just like in their honeymoon period. They don't even care about their work. This culture should be improved....Read More

Likes

Good leave policies, job security

Dislikes

People management is horrible. Management focuses on boot-licking. Excessive focus on events. Promotions are based not on performance but on how much boot-licking one does and how much one participates in event-planning. Concerns within the team are grossly disregarded by management which leads to unhealthy team environment and unnecessary stress for employees. More focus on petty politics than on actual work-tasks. Employees are “forced” to partake in event-planning for promotions or good appraisals as it offers better “visibility”....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Good work life balance job sequrity and no one will trouble you after your shift.

Dislikes

Nothing much for dislike but something like other companies have like team politics and one more thing if you are a technical guy then you can't be satisfied with service desk jobs but if you get a core job then no problem.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.