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4.1

based on 14.9k Reviews

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Vodafone Idea Customer Service Manager Reviews

based on 25 reviews
Updated 27 Nov, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.1

Company culture

3.8

Work-Life balance

3.6

Salary & Benefits

3.6

Skill development

3.3

Promotions/Appraisal

3.3

Work Satisfaction

3.2

Job Security

Top Mentions in Vodafone Idea Customer Service Manager Reviews

25 reviews found

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People also ask about Vodafone Idea's Customer Service Managers

Is Vodafone Idea a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 25 employee reviews, it's clear that most customer service managers have a positive experience working at Vodafone Idea. Company culture holds the highest rating at 4.1, while job security is rated the lowest amongst all factors at 3.2. Read reviews about company culture and job security on AmbitionBox.
Does Vodafone Idea pay their Customer Service Managers well?
According to AmbitionBox reviews, Vodafone Idea customer service managers rate their salary and benefits at 3.6 out of 5, based on 25 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vodafone Idea's customer service managers salaries here and to read reviews specifically about salary and benefits at Vodafone Idea for customer service managers, click here.
How is the work culture at Vodafone Idea for Customer Service Managers?
Work culture at Vodafone Idea for customer service managers is rated 4.1 out of 5 by 25 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Vodafone Idea. To read reviews specifically about work culture at Vodafone Idea for customer service managers, click here.
How is the job security at Vodafone Idea for Customer Service Managers?
Based on 25 reviews on AmbitionBox, Vodafone Idea's customer service managers rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vodafone Idea for customer service managers, click here.

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Gender Based Ratings for Vodafone Idea Customer Service Manager

based on 22 reviews
3.7
Rated by 4 Women

Rated 3.7 for Company Culture and 3.7 for Salary & Benefits

women
4.3
Rated by 18 Men

Rated 4.3 for Company Culture and 3.9 for Work-Life Balance

men

Working Days for Vodafone Idea Customer Service Manager

based on 25 reviews
Monday to Saturday
57%
Monday to Friday
43%

Work Timings for Vodafone Idea Customer Service Manager

based on 25 reviews
Flexible timing
Strict (10.30am - 8pm)
Strict (6pm - 2am)
60%
6%
6%
28% employees reported other strict timings

Shift Timings for Vodafone Idea Customer Service Manager

based on 25 reviews
Day shift
Night shift
86%
14%

Business Travel for Vodafone Idea Customer Service Manager

based on 25 reviews
Within city
44%
No travel
31%
Within country
25%
Vodafone Idea Customer Service Manager Salary
based on 61 salaries
₹1.8 L/yr - ₹11 L/yr
14% more than the average Customer Service Manager Salary in India
View more details
healthInsurance
Health insurance
5 total responses
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
View All
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