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Vodafone Idea

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based on 15k Reviews

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Vodafone Idea Customer Service Manager New Delhi Reviews

based on 7 reviews

Updated 9 May, 2024

Overall Rating

4.3/5

How AmbitionBox ratings work?

Category Ratings

4.4

Salary & Benefits

4.3

Company culture

4.3

Skill development

4.2

Work Satisfaction

4.2

Work-Life balance

4.1

Job Security

3.7

Promotions/Appraisal

7 reviews found

Sort by: Popular

Customer Service Manager in New Delhi

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 09 May 2024

Likes

Company culture, Good Management

Dislikes

Extended working hours

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Manager in New Delhi

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Feb 2023

Likes

Yes

Dislikes

Nothing is dislike in Vodafone. All is very good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Vodafone Idea

View All

a technical manager

Manager-TM zonal field Engineer

Hi, I got offer in VI as Manager, my self 11 years experience Telecom Domin Kindly support to salary slab ? And company cultural and benefits

Got a question about Vodafone Idea?

Ask anonymously on communities.

Customer Service Manager in New Delhi

Customer Service Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 12 Oct 2021

Likes

5 days week if your not an apple polisher. Salary on time.

Dislikes

No growth practically, no self development, no culture as such, only focus on target and delegate work happens at all level. Big leadership issue.

Work Details

Work-life balance is only on paper, yes you would on job for almost 18 hrs everyday

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Manager in New Delhi

Customer Service Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 09 Oct 2020

Likes

A professional co who takes very good care of its employees.

Dislikes

Work life balance.

Work Details

The job was good with a potantial to learn a lot. Learnt a lot about how telecom works in current scenario plus working of typical domestic customer contact centres.

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Customer Service Manager in New Delhi

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 30 Aug 2018

Likes

Its great to work..

Dislikes

Nothing..as of now merger with idea is little worring in terms of job security.

Work Details

Exciting

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Manager in New Delhi

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 24 Jul 2020

Likes

No comment

Dislikes

No comment

Customer Service Manager in New Delhi

Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 11 Jun 2018

Likes

Working environment

Dislikes

Increment and promotions salary was less according to the working time

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Vodafone Idea New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Vodafone Idea reviews submitted by Vodafone Idea employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vodafone Idea is the right company for you. 50% of employees r...Read more

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Vodafone Idea Customer Service Manager New Delhi Reviews

Working Days for Vodafone Idea Customer Service Manager New Delhi

based on 7 reviews

Monday to Saturday

50%

Monday to Friday

50%

Work Timings for Vodafone Idea Customer Service Manager New Delhi

based on 7 reviews

Flexible timing

Strict (9.30am - 6.30pm)

60%

40%

Shift Timings for Vodafone Idea Customer Service Manager New Delhi

based on 7 reviews

Day shift

100%

Business Travel for Vodafone Idea Customer Service Manager New Delhi

based on 7 reviews

No travel

50%

Within country

25%

Within city

25%

Vodafone Idea Customer Service Manager Salaries in New Delhi

based on 9 salaries

₹3.6 L/yr - ₹14.5 L/yr

60% more than the average Customer Service Manager Salary in India

View more details

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