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Marks & Spencer

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4.1

based on 733 Reviews

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Marks & Spencer Customer Service Associate Reviews

based on 79 reviews
Updated 30 Nov, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.5

Job Security

4.2

Salary & Benefits

4.1

Skill development

4.1

Company culture

4.1

Work Satisfaction

3.9

Promotions/Appraisal

3.7

Work-Life balance

Top Mentions in Marks & Spencer Customer Service Associate Reviews

79 reviews found

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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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More about working at Marks & Spencer
golden leaf award

#7 Best Mid-Sized Company

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#2 Best Mid-Sized Retail Company - 2021

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People also ask about Marks & Spencer's Customer Service Associates

How is Marks & Spencer to work for?
Marks & Spencer is rated 4.2 out of 5, based on 79 reviews by employees on AmbitionBox. Marks & Spencer is known for Job Security which is rated at the top and given a rating of 4.5. However, Work-Life balance is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at Marks & Spencer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Marks & Spencer?
According to AmbitionBox ratings, Marks & Spencer employees rate its salary and benefits as 4.2 out of 5. You can know more about Marks & Spencer Salaries at AmbitionBox
How is the work culture at Marks & Spencer?
Work culture is rated 4.1 at Marks & Spencer by 79 employees. While job security is rated 4.5 and work-life balance is rated 3.7 at Marks & Spencer. Read detailed reviews by employees of Marks & Spencer on AmbitionBox.

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Marks & Spencer Customer Service Associate Reviews by Locations

Marks & Spencer Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 79 Marks & Spencer reviews submitted by Marks & Spencer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marks & Spencer is the right company for you. 63% of empl...oyees reported the working days at Marks & Spencer as Rotational Shift. 62% employees reported the work timings at Marks & Spencer as Flexible timing. Read more

Gender Based Ratings for Marks & Spencer Customer Service Associate

based on 74 reviews
4.1
Rated by 21 Women

Rated 4.7 for Job Security and 4.7 for Skill Development

women
4.2
Rated by 53 Men

Rated 4.4 for Job Security and 4.2 for Salary & Benefits

men

Working Days for Marks & Spencer Customer Service Associate

based on 79 reviews
Rotational Shift
63%
Other
22%
Monday to Friday
15%

Work Timings for Marks & Spencer Customer Service Associate

based on 79 reviews
Flexible timing
Strict (1pm - 10.30pm)
Strict (1.30pm - 10.30pm)
62%
4%
4%
30% employees reported other strict timings

Shift Timings for Marks & Spencer Customer Service Associate

based on 79 reviews
Day shift
100%

Business Travel for Marks & Spencer Customer Service Associate

based on 79 reviews
Within city
44%
No travel
43%
Within country
11%
International travel
2%
Marks & Spencer Customer Service Associate Salary
based on 239 salaries
₹2.5 L/yr - ₹4 L/yr
11% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Marks & Spencer Customer Service Associate
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
8 total responses
+3 more benefits
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