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Vertex Customer Solutions

Compare

based on 714 Reviews

About
Reviews
714
Salaries
1.4k
Interviews
11
Jobs
2
Benefits
89
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1

Filter reviews by

Vertex Customer Solutions Kolkata Reviews

based on 5 reviews

Updated 24 Dec, 2023

Overall Rating

3.0/5

How AmbitionBox ratings work?

5

0

4

1

3

3

2

0

1

1

Category Ratings

2.2

Company culture

2.2

Work-Life balance

2.1

Work Satisfaction

1.8

Salary & Benefits

1.8

Skill development

1.7

Job Security

1.2

Promotions/Appraisal

Vertex Customer Solutions is rated 3.0 out of 5 stars on AmbitionBox, based on 5 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

Vertex Customer Solutions is rated 3.0 out of 5 stars on AmbitionBox, based on 5 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

5 reviews found

Sort by: Popular

Manager in Kolkata

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 23 Sep 2019

Likes

I had worked with Vertex for 18 months. There is no scope of learning, growth and opportunities. Moreover the managements are not.eager to get good business. They won't pay the complete FnF.

Dislikes

This is family business of the management. They are no at all good with client management. Hence they give away projects.

Work Details

Worked as a manager. Managing utility process.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Kolkata

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 27 Mar 2019

Likes

In Vertex I only like my colleagues with whom I had work. Apart from this nothing is preferable.

Dislikes

I strongly dislike about company policy, HR behavior towards employee. I suggest to other, If you like to spoil your life then do join Vertex/ Altruist India Customer Management limited.

Work Details

I never felt bored during working as I was with my friends also I love to do my work. But When I thought about my future in Vertex/ Altruist India then I became much afraid. Because I think this is the only company where people will only spoil his/her lif

Work timings: Flexible Timings

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Customer Service Executive in Kolkata

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 Aug 2018

Likes

Nothing.this company is not at all employee friendly. They sac people without any fault instead of following company rules and maintaining good performance. They will not treat you as a living person and as per there choice they asked you to do ot but will not pay properly.

Dislikes

Already mentioned.. there work culture is very bad.and they can sac you anytime without any fault.

Work Details

Hectic and boring

Work timings: Flexible Timings

Work related travel: This is a desk job.

Top Vertex Customer Solutions Interview Questions

asked in MIS Executive interview

Q1. How will you manage irritate customer

View answer (1)

asked in Customer Support Executive interview

Q2. What is the role of customer support executive

View answer (1)

asked in Customer Care Associate interview

Q3. Which network you are using

View answer (1)

asked in Customer Success Associate interview

Q4. How to deal with angry customer?

View answers (4)

Senior Associate in Kolkata

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 17 Jan 2019

Likes

Every thing good with out salary

Dislikes

Salary to be not satisfird

Customer Support Executive in Kolkata

Full Time

·

Voice / Blended Department

3.0

posted on 24 Dec 2023

Overall Rating

Return to all reviews

Top trending discussions

View All

Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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Jobs at Vertex Customer Solutions

Financial Controller (10-12 yrs)

Haryana

10-12 Yrs

₹ 25-35 LPA

Senior Manager - Performance Marketing (5-7 yrs)

Chennai

5-7 Yrs

₹ 15-20 LPA

More about working at Vertex Customer Solutions

HQ - Panchkula, India
IT Services & Consulting
5k-10k Employees (India)
Recruitment

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Vertex Customer Solutions Reviews by Locations

Vertex Customer Solutions Chennai Reviews
Vertex Customer Solutions Noida Reviews
Vertex Customer Solutions Navi Mumbai Reviews
Vertex Customer Solutions Hyderabad / Secunderabad Reviews
Vertex Customer Solutions Jaipur Reviews
Vertex Customer Solutions Bangalore / Bengaluru Reviews
Vertex Customer Solutions Pune Reviews
Vertex Customer Solutions Bhopal Reviews
Vertex Customer Solutions Kochi Reviews
Show more
Vertex Customer Solutions Mumbai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Vertex Customer Solutions reviews submitted by Vertex Customer Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Customer Solutions is the right company f...or you. 100% employees reported the work timings at Vertex Customer Solutions as Flexible timing. Read more

Home >
Reviews >
Vertex Customer Solutions Reviews >
Vertex Customer Solutions Kolkata Reviews

Work Timings at Vertex Customer Solutions Kolkata

based on 5 reviews

Flexible timing

100%

Business Travel at Vertex Customer Solutions Kolkata

based on 5 reviews

No travel

50%

Within city

50%

Vertex Customer Solutions Salaries in Kolkata

Customer Service Executive 3 salaries	₹1.9 L/yr - ₹2.4 L/yr
Customer Support Executive 2 salaries	₹2.7 L/yr - ₹2.7 L/yr
Customer Care Executive 2 salaries	₹1.2 L/yr - ₹1.4 L/yr
Customer Service Associate 2 salaries	₹2 L/yr - ₹2 L/yr
Admin Executive 1 salary	₹1 L/yr - ₹1 L/yr

Explore more salaries

Compare Vertex Customer Solutions with

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